India First responder Jobs – 102 Open Jobs Today

Application Support Operations, Manager
Autonomize AI —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- HIPAA
- English
Junior Resident Doctor
ADVANCED MEDICAL CARE —Gachibowli, Hyderabad, Telangana
- ₹25,000 - ₹35,000 a month
- Part-time
- Medicine
- Bachelor's degree
- Patient care
Quick apply
Support Engineer II, Alexa 3PEO
ADCI - BLR 14 SEZ —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Engineering
- Master's degree
Developer Analyst III
RealPage, Inc. —Ranga Reddy District, Telangana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Flexible schedule
1d
WFS_535_Global CS_L2_Hyd 169569
ADP —Hyderabad, Telangana
- Weekend availability
- Software troubleshooting
- Customer service
- Java
13d
Network Ops Engineer
CME Group —Bengaluru, Karnataka
- Weekend availability
- Scripting
- Computer networking
- Agile
Qradar Platform Support
SISA —Bengaluru, Karnataka
- Full-time
- Computer Science
- Bachelor's degree
- Continuous improvement
NOC Analyst - Cloud Operations - (24/7 Environment)
SonicWall —Bengaluru, Karnataka
- Computer Science
- AWS
- Bachelor's degree
Quick apply
4d
Mission Commander (Expedition & Leadership Programs)
Type one expedition —Bangalore City, Bengaluru, Karnataka
- ₹15,000 - ₹25,000 a week
- Bachelor's degree
- In-person
- Leadership
- Flexible schedule
- Life insurance
Quick apply
Security Supervisor
Nasiklub Hotel —Nashik, Maharashtra
- ₹15,000 - ₹17,000 a month
- Full-time
- 12th Pass
- Conflict management
- In-person
- Health insurance
- Paid time off
Quick apply
1d
Senior Product Support Engineer
JLL —Bengaluru, Karnataka
- Oracle
- Computer Science
- Data analysis skills
- Health insurance
Duty Medical Officer
Navjeevan hospital —Hyderabad, Telangana
- ₹20,000 - ₹25,000 a month
- Patient monitoring
- Bachelor's degree
- Patient care
Quick apply
Business Advisory Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Organisational skills
- Communication skills
6d
Security Officer – Plant Security
TAG CORPORATION —Chennai, Tamil Nadu
- Night shift
- Diploma
Quick apply
2d
Security Team Leader
Soho House & Co. —Mumbai, Maharashtra
- Supervising experience
- Communication skills
13d
Cyber Security Defence & Response Expert
FERRERO —Pune, Maharashtra
- Online application
- B.Sc
- SQL
- Bachelor's degree
3d
Senior Specialist
SISA —Bengaluru, Karnataka
- Full-time
- Computer Science
- Bachelor's degree
- Continuous improvement
Full Stack Developer (MERN)
Skysun —Mohali, Punjab
- ₹16,425.77 - ₹17,50,000.00 a month
- Full-time
- JavaScript
- In-person
- Python
Quick apply
Support Engineer III, Just Walk Out Tech
Amazon Dev Center India - Hyderabad —Hyderabad, Telangana
- Weekend availability
- Walk-in
- Software troubleshooting
- AWS
- Bachelor's degree
Security Guard
PK HOTELS & RESORTS PRIVATE LIMITED —Gurgaon Road, Delhi, Delhi
- ₹14,999.99 - ₹18,000.00 a month
- Hospitality
- English
- 12th Pass
- Flexible schedule
- Food provided
Quick apply

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Application Support Operations, Manager

Autonomize AI
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

CI/CD
Cloud infrastructure
Software troubleshooting
Kubernetes
HIPAA
English
Continuous integration
APIs
Kafka
Application support
SaaS
AI
Leadership

Full job description

Location: Bengaluru, India (Hybrid)

Work Schedule: This role supports our US-based customers and operates during US Pacific business hours. The standard working hours are approximately 9:30 PM to 7:30 AM IST, with a seasonal adjustment of about one hour during US Daylight Saving Time (DST). As this schedule is a core requirement of the role, we encourage you to apply only if you are comfortable working these hours.

About Autonomize AI

Autonomize AI is a multi-tenant healthcare SaaS company building AI Studio — a platform for designing, running, and operating AI agents that power payer and provider workflows: prior authorization, eligibility, claims, and member/provider operations. Our customers run mission-critical healthcare processes on us, where downtime and errors have real human consequences.

The Role

We are hiring an ASOps Manager in Bengaluru to lead Autonomize's Application Managed Services (AMS) team and anchor production support during US business hours. This is a player-coach role: you will personally lead the response to Sev-1 and Sev-2 incidents while building, mentoring, and growing a Bengaluru-based support team (initially two L3 and one L2 engineers) that becomes the operational backbone for our US healthcare customers.

You are the first line of defense for the stability, availability, and day-to-day reliability of Autonomize's production environments. You will define the playbooks, monitoring routines, escalation protocols, and onshore/offshore handoff model that scale as we grow — and provide transparent, executive-ready reporting to US leadership on support performance, risks, and improvement opportunities.

Why This Role Matters

You own US daytime coverage. When customers see an issue, your team is the calm, capable first voice they hear.
Healthcare is unforgiving. Our customers run payer operations on us; reliability is non-negotiable.
You build the foundation. You set the standard, the playbook, and the culture for everyone who joins the India AMS team after you.
Your work feeds the roadmap. Patterns you spot in production become product and platform improvements.

What You'll Own

1. Incident Management & Production Support

Act as first responder and incident commander for production incidents during US Pacific hours — assess severity, initiate war-room bridges, drive cross-team coordination, and own issues end-to-end through resolution.
Triage across users, product owners, engineering, and business stakeholders; track, prioritize, and close.
Serve as the primary point of contact for production use cases and represent ASOps in customer-facing and program-level forums.
Oversee continuous monitoring of application dashboards, logs, pipelines, and databases — catching issues before they reach customers.

2. Operational Reporting & Governance

Publish weekly incident and performance reports including RCA, corrective actions, and service-health metrics.
Deliver daily/weekly reporting on ticket volumes and SLA / SLO adherence.
Maintain and continuously improve runbooks, SOPs, troubleshooting guides, and knowledge bases.
Provide periodic, executive-ready reporting to US leadership on support performance, risks, and opportunities.

3. Release & Change Management

Plan, coordinate, and oversee releases and defect fixes across environments — ensuring readiness, alignment, and risk mitigation.
Drive customer approvals for production changes alongside product, QA, engineering, and infrastructure teams.
Own cutover planning, validation, rollback strategies, and deployment success criteria.

4. Team Leadership (India)

Hire, mentor, and grow a Bengaluru-based team of L2 and L3 support engineers across Autonomize's platform and solution layers.
Set high standards for technical execution, customer obsession, and operational discipline.
Coach engineers through incidents and growth moments; address underperformance directly and fairly.
Design and harden the onshore/offshore handoff model in partnership with US leadership.

What You Bring (Required)

5–8 years in Application Support, Site Reliability, or Production Operations within enterprise or multi-tenant SaaS environments.
2+ years leading L2 / L3 engineers — including hiring, coaching, and performance management.
Hands-on production support of Tier-1 SaaS platforms serving global customers, ideally in a near-shore / far-shore model.
Hands-on expertise with Kubernetes (K9s or equivalent), CI/CD pipelines, Kafka, and modern observability stacks (Datadog, Grafana, ELK, CloudWatch).
Strong troubleshooting across application, API, data-pipeline, and cloud-infrastructure layers.
Strong understanding of HIPAA, PHI handling, and US healthcare compliance.
Exceptional written and verbal English and customer-facing communication — able to build trust with US customers and executives.
Comfort working US Pacific business hours from Bengaluru.
Ownership mindset — closes loops and drives issues to true resolution, especially when things break.

Nice to Have

Healthcare domain experience (payer operations, eligibility, claims, prior authorization, member/provider workflows).
Experience scaling support operations for multi-tenant SaaS across multiple US accounts.
Background automating support workflows: runbooks, self-healing, AI-assisted ticket triage.
Exposure to AI / ML-driven healthcare or data intelligence platforms.
Comfort in dynamic startup environments — balancing hands-on work with leadership.

What We Offer

Foundational ownership of how production operations run for our customers, direct line to US leadership, and the chance to build the India AMS team from the ground up — at a company using the latest AI to improve healthcare outcomes.

Autonomize AI is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Apply Now

Refine Your Search

first responder jobs in india

Application Support Operations, Manager

Junior Resident Doctor

Support Engineer II, Alexa 3PEO

Developer Analyst III

WFS_535_Global CS_L2_Hyd 169569

Network Ops Engineer

Qradar Platform Support

NOC Analyst - Cloud Operations - (24/7 Environment)

Mission Commander (Expedition & Leadership Programs)

Security Supervisor

Senior Product Support Engineer

Duty Medical Officer

Business Advisory Analyst

Security Officer – Plant Security

Security Team Leader

Cyber Security Defence & Response Expert

Senior Specialist

Full Stack Developer (MERN)

Support Engineer III, Just Walk Out Tech

Security Guard

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