Chennai Tamil Nadu Junior network engineer Jobs – 123 Open Jobs Today

Engineer Desktop Support / Help Desk
Onx —Chennai, Tamil Nadu
- Azure
- Microsoft Outlook
- Computer Science
12d
Principal SW QA Engineer - Mobility FQA
Gigamon —Guindy, Chennai, Tamil Nadu
- Full-time
- Scripting
- Computer networking
- Agile
StreamOne engineer
TD Synnex —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- Bachelor's degree
Senior Application Engineer - Installation - Level-2
ValGenesis —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Quick apply
Lead Engineer
AECOM —Chennai, Tamil Nadu
- Full-time
- AutoCAD
- Civil engineering
- Microsoft Excel
- Health insurance
- Paid time off
10d
Staff Engineer, Salesforce
NETGEAR —Chennai, Tamil Nadu
- Full-time
- Salesforce
- APIs
- In-person
Quick apply
Senior Google Cloud Infrastructure Engineer
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
Senior QA Engineer
Yubi —Chennai, Tamil Nadu
- Full-time
- Analysis skills
- Scripting
- APIs
Full stack Java React Developer
Citi —Chennai, Tamil Nadu
- Full-time
- Azure
- Oracle
- DevOps
Principal Engineer - HVDC Systems Engineering
GE Vernova —Pallavaram, Chennai, Tamil Nadu
- Full-time
- Engineering
- System design
- English
Principal Engineer
AECOM —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- B.Sc
- System design
- Business development
- Health insurance
- Paid time off
13d
Senior AI ML Developer
DIAN Technology Solutions Pvt Ltd —Chennai, Tamil Nadu
- Up to ₹18,00,000 a year
- Full-time
- Azure
- Computer Science
- Master's degree
Quick apply
GCP DevOps and Cloud Engineer
Yitro Global —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- DevOps
Technical Architect
Yubi —Chennai, Tamil Nadu
- Full-time
- System design
- Java
- C++
Lead Analyst II IT Operations
Visteon Corporation —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Senior System Administrator
BOT VFX (INDIA) PRIVATE LIMITED —Chennai, Tamil Nadu
- Scripting
- Linux
- Communication skills
Quick apply
2d
Lead OT Cyber Security Engineer
GE Vernova —Chennai, Tamil Nadu
- Full-time
- Communication skills
Senior System Administrator
BOT VFX —Chennai, Tamil Nadu
- Full-time
- Scripting
- Linux
- Communication skills
2d
Senior Software Engineer (Backend)
Spocto —Chennai, Tamil Nadu
- Full-time
- Java
- AWS
- Software development
Senior Payments Solution Engineer / Payment Platform Consultant
EverExpanse —Chennai, Tamil Nadu
- Email
- Azure
- Computer Science
- Software troubleshooting

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Engineer Desktop Support / Help Desk

Onx -
Chennai, Tamil Nadu

Apply Now

Job details

12 days ago

Qualifications

TCP
ITIL Certification
Azure
Microsoft Outlook
Computer Science
Software troubleshooting
Customer service
CCNA
Windows
Technical support
DHCP
Analysis skills
Bachelor's degree
DNS
ServiceNow
TCP/IP
Diploma
Communication skills
Active Directory
CompTIA A+
Information Technology
VPN

Full job description

Job Title: P1 Engineer-Desktop Support/ Help desk

Job Purpose:

The P1 Engineer – Desktop Support / Help Desk is responsible for providing advanced first-line technical support and service request fulfillment for end users across supported business applications, systems, and infrastructure services. This role independently diagnoses and resolves technical issues, ensures adherence to service level agreements (SLAs), and serves as an escalation point for junior service desk personnel. The engineer is expected to contribute to process improvements, knowledge management, and overall service excellence while maintaining a high level of customer satisfaction.

Essential Functions:

Provide advanced Level 1 technical support for hardware, software, operating systems, network connectivity, and business applications.
Diagnose and resolve incidents and service requests independently while meeting established SLAs.
Perform detailed troubleshooting and root cause identification for recurring user issues.
Manage incident ownership from initiation through resolution and closure.
Escalate complex or unresolved issues to Level 2 support teams with complete troubleshooting documentation.
Support account administration activities including password resets, access management, and user provisioning/deprovisioning.
Monitor service desk queues and prioritize incidents based on business impact and urgency.
Participate in major incident bridge calls and provide user communication updates as required.
Create, update, and maintain knowledge base articles, SOPs, and troubleshooting documentation.
Assist in onboarding and mentoring junior service desk associates.
Identify opportunities for automation, process optimization, and service improvement.
Ensure compliance with ITIL processes including Incident, Request, Problem, and Change Management.
Generate and maintain accurate ticket documentation, work notes, and customer communications.
Collaborate with infrastructure, application, security, and network teams to facilitate issue resolution.
Contribute to operational reporting and service quality initiatives.

Education & Certifications:

Diploma/Graduate / Professional degree in computer science, Information Technology, Electronics, or related discipline.
ITIL Foundations Certification, CCNA preferred.
Microsoft Fundamentals, Azure Fundamentals, CompTIA A+, Network+, or equivalent certifications preferred.

Experience:

3-6 years of experience in technical support, NOC or service desk environment.

Special Knowledge, Skills, and Abilities:

Technical Skills

Strong understanding of Windows operating systems and desktop troubleshooting.
Knowledge of Microsoft 365, Outlook, Teams, OneDrive, and Office applications.
Basic understanding of Active Directory, Group Policies, and user account management.
Understanding of networking fundamentals including DNS, DHCP, VPN, TCP/IP, and Wi-Fi troubleshooting.
Familiarity with endpoint management and remote support tools.
Experience using ITSM tools such as ServiceNow.

Professional Skills

Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Ability to handle multiple priorities in a fast-paced environment.
Strong customer service orientation and stakeholder management skills.
Ability to work independently with minimal supervision.
Effective documentation and knowledge-sharing capabilities.
Ability to mentor and guide junior team members.

Apply Now

Refine Your Search

junior network engineer jobs in chennai tamil nadu

Engineer Desktop Support / Help Desk

Principal SW QA Engineer - Mobility FQA

StreamOne engineer

Senior Application Engineer - Installation - Level-2

Lead Engineer

Staff Engineer, Salesforce

Senior Google Cloud Infrastructure Engineer

Senior QA Engineer

Full stack Java React Developer

Principal Engineer - HVDC Systems Engineering

Principal Engineer

Senior AI ML Developer

GCP DevOps and Cloud Engineer

Technical Architect

Lead Analyst II IT Operations

Senior System Administrator

Lead OT Cyber Security Engineer

Senior System Administrator

Senior Software Engineer (Backend)

Senior Payments Solution Engineer / Payment Platform Consultant

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