Madhapur Hyderabad Telangana Executive call center Jobs – 67 Open Jobs Today

Customer Success management Senior Analyst
Accenture —Hyderabad, Telangana
- Full-time
- Salesforce
- Microsoft Office
- Project management
Field Executive
Humanising Design —Hyderabad, Telangana
- Up to ₹25,000 a month
- Urgently hiring
- 12th Pass
- Assembly
- Driving
Quick apply
Senior Project Manager
Opella Healthcare Group —Hyderabad, Telangana
- Full-time
- PMP
- Project management
- Agile
Technical Specialist-App Development
BirlaSoft —Hyderabad, Telangana
- APIs
- Agile
Senior Information Security Incident Response Analyst
NTT DATA —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- Windows
Commercial Business Development Manager, Next Gen Automation
Schneider Electric —Hyderabad, Telangana
- Online application
- English
- Programmable logic controllers
- Bachelor's degree
Prodctn/Maint, Field Svc
Otis —Hyderabad, Telangana
- Full-time
- Electrical experience
- Diploma
IT ERP Project Manager (Oracle/SAP)
Regal Rexnord —Hyderabad, Telangana
- Full-time
- Oracle
- PMP
- Project management
11d
Senior Director, Technology Operations & Platform Reliability
Regeneron —Hyderabad, Telangana
- Azure
- Computer Science
- AWS
- Health insurance
- Paid time off
13d
Senior Executive-Coding
Sagility —Hyderabad
Sr Account Manager, GCC, ITS, AWS India
AWS India - Telangana —Hyderabad, Telangana
- Full-time
- Master's degree
- AWS
- Presentation skills
Engineering Division - SRE Platforms - Software Engineering - Vice President - Hyderabad
Goldman Sachs —Hyderabad, Telangana
- Doctoral degree
- Computer Science
- Java
- Health insurance
Senior Manager, Machine Learning Engineering (Data & Audience Platform), Hyderabad
Warner Bros. Discovery —Hyderabad, Telangana
- Computer Science
- Master's degree
- SQL

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Quality Control Executive
Flo Mattress —Medchal, Telangana
Knowledge of RCA, CAPA, and basic quality tools will be an advantage. Conduct routine shop-floor quality audits. Proficiency in MS Excel and reporting.
₹30,000 - ₹50,000 a month
Quick apply
7d
Quality Assurance Executive
VINT Foods & Beverages —Madhapur, Hyderabad, Telangana
The ideal candidate should have experience in the dairy, ice cream, or FMCG manufacturing industry and possess strong knowledge of quality systems and food…
₹35,000 - ₹39,000 a month
Quick apply
7d

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Customer Success management Senior Analyst

Accenture -
Hyderabad, Telangana

Apply Now

Job details

Full-time

Qualifications

Power BI
Salesforce
Microsoft Office
Project management
Bachelor's degree
Smartsheet
Communication skills

Full job description

Skill required: Digital Inside Sales - Inside Sales
Designation: Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 Years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Ensure new customers see immediate success and value by providing technical help during onboarding and post go-live phase • Coordinate and execute activities with customers via web-based meetings, phone, and email throughout the various stages of onboarding • Churn Risk Identification: Monitor customer health scores and usage data to identify early signs of dissatisfaction or potential churn. • Retention Strategies: Develop and implement targeted retention strategies to address customer pain points and improve satisfaction. • Customer Feedback: Collect and analyze customer feedback to identify areas for improvement and work with internal teams to address these issues. • Execute high level troubleshooting and drive resolution of customer issues as quickly as possible. • Provide recommendations for upsell and cross sell of Vertex solutions • Identifying and assessing The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles. Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams."
What are we looking for? "Experience in working on · MS Office Suite · Salesforce · Gainsight · Power BI · Smartsheet • Bachelor’s degree and 2-plus years of relevant work experience, preferably in Cloud technology implementation, project management and support • Experience in implementing solutions on Major cloud platforms • Proven track record of onboarding and supporting customers to deliver high customer satisfaction, advocacy, and loyalty • Experience navigating and steering customer engagements to completion with a high level of customer satisfaction • Strong listening and verbal communication skills • Familiarity with common customer success and CRM platforms such as Salesforce, Gainsight etc. • Experience in the enterprise, XaaS, cloud, or services space • An affinity for getting to know people and helping them solve their business problems
Roles and Responsibilities: Ensure new customers see immediate success and value by providing technical help during onboarding and post go-live phase • Coordinate and execute activities with customers via web-based meetings, phone, and email throughout the various stages of onboarding • Churn Risk Identification: Monitor customer health scores and usage data to identify early signs of dissatisfaction or potential churn. • Retention Strategies: Develop and implement targeted retention strategies to address customer pain points and improve satisfaction. • Customer Feedback: Collect and analyze customer feedback to identify areas for improvement and work with internal teams to address these issues. • Execute high level troubleshooting and drive resolution of customer issues as quickly as possible. • Provide recommendations for upsell and cross sell of Vertex solutions • Identifying and assessing potential risks of churn and developing and implementing risk mitigation strategies • Monitoring and reporting on the effectiveness of risk management processes • Collaborating with various departments to ensure risk management practices are integrated into daily operations • Set and manage expectations monitoring customer’s achievements, and measuring KPIs and success metrics to minimize risks of churn • Where required, coordinate effectively with client agencies and third parties to drive desired outcomes • Become well versed in all solutions and be current with product knowledge and new updates • Maintain records of any issues, questions, or requests; collaborate across internal teams to identify areas for continued improvements; and help streamline onboarding processes • Provide regular communication on the status of implementation both internally to the account team and externally to customer sponsors and executives • Provide insightful suggestions for improvements and enhancements that can be executed by-product and development teams.

Any Graduation

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Refine Your Search

executive call center jobs in madhapur hyderabad telangana

Customer Success management Senior Analyst

Field Executive

Senior Project Manager

Technical Specialist-App Development

Senior Information Security Incident Response Analyst

Commercial Business Development Manager, Next Gen Automation

Prodctn/Maint, Field Svc

IT ERP Project Manager (Oracle/SAP)

Senior Director, Technology Operations & Platform Reliability

Senior Executive-Coding

Sr Account Manager, GCC, ITS, AWS India

Engineering Division - SRE Platforms - Software Engineering - Vice President - Hyderabad

Senior Manager, Machine Learning Engineering (Data & Audience Platform), Hyderabad

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