Sinthee Kolkata West Bengal Customer support coordinator Jobs – 47 Open Jobs Today

Academic Counsellor
Edu - tech plus classes —Beadon Street, Kolkata, West Bengal
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- Microsoft Office
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Academic Counsellor

Edu - tech plus classes -
Beadon Street, Kolkata, West Bengal

Quick apply

Job details

Permanent | Fresher | Full-time
₹7,000 - ₹25,000 a month

Benefits

Leave encashment

Qualifications

Academic counselling
Microsoft Office
Bachelor's degree
Recruiting
Computer skills
Customer support
Communication skills

Full job description

Job Title: Admission Counsellor

Organization: Edu-Tech Plus Classes

Contact: 8335981744

Website: www.souravsirclasses.com

About Edu-Tech Plus Classes

Edu-Tech Plus Classes is a leading educational and career guidance organization dedicated to helping students achieve academic and professional success. We provide coaching, mentoring, online and offline learning solutions, study materials, mock tests, and personalized counselling across various competitive examinations and academic programs.

Position: Educational Counsellor

Job Summary

We are seeking a motivated and communication-oriented Educational Counsellor to guide students and parents regarding suitable courses, career opportunities, and educational programs. The candidate will play a key role in student admissions, lead management, and relationship building.

Key Responsibilities

Counsel students and parents regarding courses, career options, and admission procedures.

Handle incoming calls, WhatsApp inquiries, and online leads.

Follow up with prospective students and convert inquiries into admissions.

Maintain student databases and counselling records.

Explain course features, fee structures, and program benefits.

Coordinate with academic and administrative teams.

Achieve monthly admission and enrollment targets.

Provide excellent customer service and post-admission support.

Required Skills

Excellent communication and interpersonal skills.

Strong convincing and counselling abilities.

Basic computer knowledge and proficiency in MS Office.

Ability to handle multiple inquiries efficiently.

Positive attitude and target-oriented mindset.

Experience in educational counselling, sales, or customer support is preferred.

Eligibility

Graduate in any discipline.

Freshers with excellent communication skills may apply.

Prior experience in the education, Ed-Tech, or counselling sector will be an advantage.

Scope of Work

The Educational Counsellor acts as the primary point of contact between students and the institution. The role involves understanding student requirements, recommending appropriate courses, managing admissions, and ensuring a smooth enrollment experience. This position offers exposure to student counselling, sales, customer relationship management, and educational administration.

Work Areas

Student Counselling

Admissions & Enrollment

Lead Generation and Follow-up

Career Guidance

Customer Relationship Management

Educational Sales and Marketing Support

Career Growth Opportunities

Senior Educational Counsellor

Admission Manager

Student Relationship Manager

Academic Coordinator

Branch Manager

Business Development Executive

Education Consultant

Interested candidates may contact:

Phone/WhatsApp: 8335981744

Website: Edu-Tech Plus Classes

Pay: ₹7,000.00 - ₹25,000.00 per month

Benefits:

Leave encashment

Work Location: In person

Quick apply

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customer support coordinator jobs in sinthee kolkata west bengal

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