Egmore Chennai Tamil Nadu Network administrator Jobs – 122 Open Jobs Today

Administrator - English, Arabic, Microsoft Windows
HCLTech —Chennai, Tamil Nadu
- Spanish
- Software troubleshooting
- English
MS SQL SERVER ADMIN
Coherent Pixel Systems Pvt Ltd —Chennai, Tamil Nadu
- Full-time
- Remote
- Software troubleshooting
- DevOps
- Databases
Quick apply
SME - Critical Incident Management
HCLTech —Sholinganallur, Chennai, Tamil Nadu
- Weekend availability
- Agile
- Communication skills
14d
Senior IT Customer Support Analyst, Desktop Support
KBR —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Software troubleshooting
- Windows
12d
VMware & Windows System Administrator
Dart Innovations & Technologies —Villivakkam, Chennai, Tamil Nadu
- English
- Windows
- AWS
Linux Administrator
OASYS Cybernetics —Vepery, Chennai, Tamil Nadu
- Email
- Oracle
- Linux
Senior Administrator - Cisco Unified Communications
HCLTech —Sholinganallur, Chennai, Tamil Nadu
- Scripting
- Computer networking
7d
Senior System Administrator
Guidehouse —Chennai, Tamil Nadu
- Azure
- Software troubleshooting
- Customer service
Web Application Firewall Administrator
Phygital Insights —Chennai, Tamil Nadu
- Full-time
- Software troubleshooting
- Scripting
- APIs
Cloud Engineer Azure
Pharmnova Medical Research Private Limited —Selaiyur, Chennai, Tamil Nadu
- ₹5,00,000 - ₹10,00,000 a year
- Full-time
- Azure
- Computer Science
- Windows
Quick apply
10d
Database Administrator (PostgreSQL & SQL Server)
MicroStrategy India —Chennai, Tamil Nadu
- Full-time
- Azure
- Oracle
- Master's degree
Quick apply
5d
SONIC RDL Network Admin
Celestica —Guindy, Chennai, Tamil Nadu
- Rotational shift
- Remote
- Computer science
- Bachelor's degree
- Scripting
Network Engineer L2
ASCENT E-DIGIT SOLUTIONS PVT LTD —Chennai, Tamil Nadu
- ₹15,000 - ₹40,000 a month
- Full-time
- In-person
- Health insurance
Quick apply
9d
IT Support Engineer
Hapag-Lloyd AG —Chennai, Tamil Nadu
- Microsoft Excel
- Azure
- Computer Science
Senior Administrator - English, Spanish, Windows
HCLTech —Sholinganallur, Chennai, Tamil Nadu
- Rotational shift
- Spanish
- Software troubleshooting
- English
7d
Database Administrator
Accenture —Chennai, Tamil Nadu
- Full-time
- Oracle
- English
- SQL
Systems Manager
KLA —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Master's degree
- Analytics
Senior Information Technology (IT) Executive - Chennai
Ascribe Healthcare Solutions —Chennai, Tamil Nadu
- Computer Science
- Bachelor's degree
- Scripting
Track Lead - IBM Websphere, Weblogic & JBoss Application Server
HCLTech —Chennai, Tamil Nadu
- Computer Science
- Windows
- Bachelor's degree
11d
Engineer - Field Services
Microland —Chennai, Tamil Nadu
- Windows
- Bachelor's degree
2h

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Administrator - English, Arabic, Microsoft Windows

HCLTech -
Chennai, Tamil Nadu

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Job details

Qualifications

Mandarin
Spanish
ITIL Certification
Operating systems
Incident management
Software troubleshooting
BMC Remedy
Arabic
English
Japanese
Windows
Microsoft Office
Russian
Remote access software
Computer networking
ServiceNow
Italian
Communication skills
Adobe Acrobat
German
Active Directory
VPN

Full job description

Chennai, Tamil Nadu
Job Summary

Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users • Route problems to internal 2nd and 3rd level IT support staff. • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • Administer and provide User account provisioning. • Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs • Perform user account management activities • Should have hands on experience windows based client operating systems like windows 7, vista, XP • Knowledge on server, Network, storage and other IT Infrastructure devices • Knowledge of Active directory, exchange • Knowledge in ITSM tools like service now, Remedy and etc. • In depth Knowledge on MS office suit • Knowledge on Internet browsers, VPN and remote dial in users and other desktop applications like WinZip, Acrobat and etc. • Support knowledge on laptop, desktop, printers PDA, blackberry • Escalate complex problem to appropriate support specialists • Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications) • Troubleshoot client software and basic network connectivity problems • Identify, evaluate and prioritize customer problems and complaints • May train users and operators on a limited basis and/or may write training procedures • Participate in on-going training and departmental development • Routine maintenance updates with other IT staff and business units • Provide all required documentation including standards, configurations and diagrams • Provide knowledge transfer of EUC operations • Should have strong verbal / written communication. • Should have very good knowledge in English and at least one regional Language(German, Italian, Spanish, Russian, Mandarin, Japanese • Excellent interpersonal skills with the ability to influence both I.T. and the business

Key Responsibilities

Having knowledge on Service Desk operations and technical is mandatory To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies. To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions / Reopen Cases. To maintain high login Efficiency (Availability) for customers. To provide level 1 remote desktop support to resolve tickets /provide hardware / software / network problem diagnosis / resolution via telephone/email/chat within agreed SLA of ticket volume and time. To update worklogs and follow shift/ escalation process to escalate complex problem to appropriate support specialists/route problems to 2nd and 3rd level IT support staff as the case be. Work on value adding activities such Knowledge base update & self-development.

Skill Requirements

Incident management • Providing, Phone, email and chat support to end users • User access management • Documenting the issue, resolution and maintaining the Knowledgebase • Creating and maintaining the knowledgebase about the issues that they are handling. • Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate • Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention\'s. • Vendor Management • Support and document Installations, moves, adds, and changes (IMACs) • Metrics and reporting • Should be able to work in an on-site/off-shore model – ensuring seamless communication with the offshore team to achieve service Levels • Able to work well with little direction and in a team atmosphere • Ability to triage effectively under pressure

Other Requirements
1. Microsoft Certified: Windows Client (Optional but valuable)
2. ITIL Foundation Certification (Optional but valuable
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Refine Your Search

network administrator jobs in egmore chennai tamil nadu

Administrator - English, Arabic, Microsoft Windows

MS SQL SERVER ADMIN

SME - Critical Incident Management

Senior IT Customer Support Analyst, Desktop Support

VMware & Windows System Administrator

Linux Administrator

Senior Administrator - Cisco Unified Communications

Senior System Administrator

Web Application Firewall Administrator

Cloud Engineer Azure

Database Administrator (PostgreSQL & SQL Server)

SONIC RDL Network Admin

Network Engineer L2

IT Support Engineer

Senior Administrator - English, Spanish, Windows

Database Administrator

Systems Manager

Senior Information Technology (IT) Executive - Chennai

Track Lead - IBM Websphere, Weblogic & JBoss Application Server

Engineer - Field Services

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