Taratala Kolkata West Bengal Customer service assistant Jobs – 75 Open Jobs Today

Senior Technical Lead – Engineering & Conversational AI
EITB Global Infosolutions —Kolkatta G.P.O., Kolkata, West Bengal
- ₹10,50,608.85 - ₹23,80,888.21 a year
- Full-time
- Azure
- English
- SQL
Quick apply
6d
Office Assistant in a Travel Agency
SKY-SKETCH INDIA —Esplanade, Kolkata, West Bengal
- ₹11,000 - ₹12,000 a month
- Full-time
- Hospitality
- Up to 50% travel
- English
Quick apply
Pharmacy Assistant
myMD Healthcare private limited —Kusuinba, West Bengal
- ₹12,000 - ₹17,000 a month
- Full-time
- Medication administration
- Inventory management
- Customer service
- Health insurance
Quick apply
1d
Pharmacist
MyMD Healthcare Private Limited —Kolkata, West Bengal
- ₹12,000 - ₹17,000 a month
- Full-time
- Inventory management
- Customer service
- In-person
- Health insurance
Quick apply
Restaurant Manager
Urban 24 Foods —Kolkata, West Bengal
- ₹15,000 - ₹22,000 a month
- Weekend availability
- Team management
- In-person
- Leadership
Quick apply
10d
MANAGER
SPML Infra —Kolkata, West Bengal
- ₹10,00,000 - ₹16,00,000 a year
- Doctoral degree
- Computer Science
- Engineering
Commis - Bakery
Hyatt Regency Kolkata —Kolkata, West Bengal
- Full-time
- Hospitality
- Diploma
- Restaurant
Assistant Manager – Retail Voice Operations (WFO, Kolkata)
Fusion CX —Kolkata, West Bengal
- Microsoft Excel
- Management
- English
Paint and Glass shop assistant
Diya Enterprise —Kolkata, West Bengal
- From ₹7,000 a month
- Full-time
- English
- Data entry
- Computer skills
Quick apply
11d
Duty Manager
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- Hospitality
- No experience needed
- 12th Pass
App Automation Eng Senior Analyst
Accenture —Kolkata, West Bengal
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Office Assistant (Payment Collection)
VTS infotech —Kolkata, West Bengal
- ₹6,000 - ₹8,000 a month
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Assistant Manager Sales
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- Hospitality
- Sales
- No experience needed
1d
Phlebotomist/Health Care Assistant
Apollo Diagonistics —Dumdum, Kolkata, West Bengal
- ₹10,000 - ₹14,000 a month
- Part-time
- Blood sampling
- Driving
- In-person
Quick apply
Sales Man Assistant
Delmarchio Eyewear —Howrah, West Bengal
Chinese chef
Fake id —New Town, Kolkata, West Bengal
- ₹10,000 - ₹18,000 a month
- Full-time
- Cooking
- Food service experience
- In-person
- Food provided
Quick apply
Pre Sales Associate
Sundew —Kolkata, West Bengal
- Full-time
- Engineering
- Master's degree
- Project management
Assistant Manager Compliance
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- B.Sc
- No experience needed
- Finance
13d
Customer Care Assistants / Supervisor
Purwanchal Nagarik Samity —Kolkata, West Bengal
- Supervising experience
- Bachelor's degree
Assistant Engineer (SCADA)
M B Control & Systems —Howrah, West Bengal
- Full-time
- Schematics
- Programmable logic controllers
- Electrical experience

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Senior Technical Lead – Engineering & Conversational AI

EITB Global Infosolutions
Kolkatta G.P.O., Kolkata, West Bengal

Quick apply

Job details

Full-time
₹10,50,608.85 - ₹23,80,888.21 a year
6 days ago

Benefits

Provident Fund

Qualifications

Jira
CI/CD
Authentication
Azure
Full-stack development
Software deployment
Mobile applications
NoSQL
English
Google Cloud Platform
SQL
AWS
Confluence
JavaScript
Continuous integration
Software development
APIs
Agile
SaaS
AI
Leadership
TypeScript

Full job description

About Elephant in the Boardroom (EITB)

At EITB, we partner with organisations to design, build and optimise digital experiences that perform.

Our work sits across strategy, design, development and marketing, with a strong focus on scalable

solutions, measurable outcomes and long-term partnerships.

We are not just delivering websites or campaigns. We help clients evolve their digital presence in a

way that supports growth, efficiency and better customer engagement.

The Role

We are looking for a hands-on Senior Technical Lead to take ownership of engineering delivery, team

leadership and project execution across the organisation.

The role will lead a 13-member development team and work closely with stakeholders in Australia and

the Philippines. The successful candidate will be accountable for translating business requirements

into practical technical plans, guiding architecture and engineering decisions, and ensuring projects

are delivered to the required quality, scope and timeline.

A key part of the role is leading our growing Conversational AI and AI Agent capability. This includes

guiding the development and integration of production-ready chat assistants and AI agents,

establishing appropriate technical standards, and supporting the team as this service offering

expands.

Key Responsibilities:

 Lead and manage a 13-member engineering team, ensuring quality, accountability and timely

delivery.

 Own end-to-end technical delivery, including planning, estimation, resourcing, execution, risk

management and release.

 Lead the design and delivery of conversational AI, chat assistants and task-based AI agents,

from concept through to production.

 Guide architecture and engineering decisions across full-stack applications, APIs, integrations

and AI solutions.

 Establish practical standards for AI development, including prompt design, RAG, testing,

monitoring, security, data privacy and responsible AI use.

 Translate business requirements into achievable technical plans and communicate clearly

with stakeholders in India, the Philippines and Australia.

 Assign work, review critical code, remove blockers and maintain engineering, testing and

documentation standards.

 Mentor team members, manage performance and build the team’s technical and AI

capabilities.

 Identify delivery and technical risks early, take corrective action and oversee production

support.

 Provide clear delivery reporting and technical updates to both technical and non-technical

stakeholders.

Technical Experience

The candidate should have:

 Strong hands-on experience in full-stack software development.

 Proven experience designing and delivering web applications, APIs, databases and third-

party integrations.

 Practical experience developing conversational AI, generative AI or AI Agent solutions.

 Experience integrating large language models or AI platforms through APIs.

 Working knowledge of conversational design, prompt engineering, RAG, model evaluation

and AI guardrails.

 Ability to review code, guide architecture and troubleshoot complex application and

production issues.

 Experience with cloud platforms and modern deployment practices.

 Working knowledge of CI/CD, source control, application monitoring, security and production

support.

 Understanding of authentication, role-based access, data protection and secure application

design.

 Ability to assess technical trade-offs and develop practical solutions without over-engineering.

Specific technology experience may vary, but familiarity with modern JavaScript or TypeScript

frameworks, backend services, SQL or NoSQL databases and a major cloud platform would be

beneficial.

Leadership and Delivery Experience

 Proven experience leading an engineering team and being accountable for its delivery.

 Strong capability in planning, estimation, prioritisation and progress tracking.

 Experience managing multiple workstreams in a client-driven environment.

 Clear communication with technical teams, senior management and external stakeholders.

 Confidence to challenge unclear requirements, manage expectations and escalate risks when

necessary.

 Experience working with distributed or international teams.

 Ability to balance hands-on technical involvement with leadership and delivery

responsibilities.

Requirements

 7–10 years of software development experience, including at least 3 years in a Technical

Lead, Engineering Lead or similar role.

 Experience leading a team of developers; experience with a team of approximately 10 or

more is preferred.

 Demonstrated ownership of projects from requirements through to production release.

 Practical exposure to conversational AI, AI agents or generative AI solutions.

 Willingness to work onsite in Chennai and collaborate across India, Philippines and Australian

time zones.

 Strong written and spoken English.

Desirable Experience

 Experience delivering software for Australian or international clients.

 Familiarity with agile delivery tools such as Jira and Confluence.

 Experience with Azure, AWS or Google Cloud.

 Exposure to AI evaluation, guardrails, observability and usage-cost management.

 Experience supporting mobile applications, SaaS platforms or multi-tenant systems.

What We Offer

 Ownership of a stable, established development team.

 A senior role with genuine authority over technical delivery and engineering standards.

 The opportunity to lead and grow the organisation’s Conversational AI and AI Agent

capability.

 Direct exposure to Australian stakeholders and international delivery models.

 Five-day working week, Monday to Friday.

 A practical environment where technical judgement, accountability and delivery are valued.

Pay: ₹1,050,608.85 - ₹2,380,888.21 per year

Benefits:

Provident Fund

Work Location: In person

Quick apply

Refine Your Search

customer service assistant jobs in taratala kolkata west bengal

Senior Technical Lead – Engineering & Conversational AI

Office Assistant in a Travel Agency

Pharmacy Assistant

Pharmacist

Restaurant Manager

MANAGER

Commis - Bakery

Assistant Manager – Retail Voice Operations (WFO, Kolkata)

Paint and Glass shop assistant

Duty Manager

App Automation Eng Senior Analyst

Office Assistant (Payment Collection)

Assistant Manager Sales

Phlebotomist/Health Care Assistant

Sales Man Assistant

Chinese chef

Pre Sales Associate

Assistant Manager Compliance

Customer Care Assistants / Supervisor

Assistant Engineer (SCADA)

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