Purasawalkam Chennai Tamil Nadu Project support officers Jobs – 68 Open Jobs Today

Infrastructure Technical Analyst - Officer
Citi —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
14d
Technology Programme Manager
WPP —Chennai, Tamil Nadu
- Hybrid work
- PMP
- Project management
- Agile
Special Educator
Amar Seva Sangam —Chennai, Tamil Nadu
- ₹35,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
Optometrist/ Mobility Instructor
Amar Seva Sangam —Chennai, Tamil Nadu
- ₹35,000 a month
- English
- Master's degree
- Bachelor's degree
Liaison Officer with State Government (Malayalam)
Barsyl —Chennai, Tamil Nadu
- Full-time
- Microsoft Office
- Bachelor's degree
- Travel
Deputy Manager Litigation
Eicher —Chennai, Tamil Nadu
- Full-time
- English
- Microsoft Office
- Project management
- Health insurance
Chief Financial Officer
Hapag-Lloyd AG —Chennai, Tamil Nadu
- Finance
- Master's degree
- Project management
Systems Sr Executive / Management Systems Officer
Manohar Filaments Pvt Ltd —Oragadam, Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Subsidiary Governance Manager
Shell —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Word
- English
Senior Officer HRBP
Guidehouse India Pvt Ltd —Chennai, Tamil Nadu
- Full-time
- Microsoft Office
- Master's degree
- Analysis skills
Sales and Marketing Team Leader
Jentora Builder Private Limited —Anna Nagar, Chennai, Tamil Nadu
- ₹27,106.88 - ₹35,365.50 a month
- Full-time
- CRM software
- Salesforce
- Master's degree
- Cell phone reimbursement
Quick apply
Physiotherapist
Amar Seva Sangam —Chennai, Tamil Nadu
- ₹35,000 a month
- English
- Master's degree
- Project management
Audiologist cum Speech Language Pathologist
Amar Seva Sangam —Chennai, Tamil Nadu
- ₹35,000 a month
- English
- Master's degree
- Bachelor's degree
Technical Advisor - Packages
KBR —Chennai, Tamil Nadu
- Full-time
- Schematics
- English
- Bachelor's degree
7d
IT Security Manager - IAM Architect / Lead
Wolters Kluwer —Chennai, Tamil Nadu
- Full-time
- Microsoft Access
- Azure
- Master's degree
Client Service Officer
Aniha Restore Solutions —Chennai, Tamil Nadu
- ₹19,471.28 - ₹22,618.20 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid sick time
Quick apply
Vice President, Third Party Risk Management Market Lead
Citi —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Bachelor's degree
- Communication skills
12d
Subsidiary Governance Manager
Shell Energy —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Word
- English
Vetting Lead
V.Group —Chennai, Tamil Nadu
- Master's degree
- Analysis skills
- Communication skills
14d
Specialist - Solids Handling
KBR —Chennai, Tamil Nadu
- Full-time
- English
- Bachelor's degree
- Travel

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Infrastructure Technical Analyst - Officer

Citi -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time
14 days ago

Qualifications

CCNA
Master's degree
Analysis skills
Bachelor's degree
Computer networking
ServiceNow
Time management

Full job description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Do you enjoy supporting technology operations on a global level? Are you willing to partner with multiple teams across various functions to deliver premier services? Are you passionate about new technologies and possess the skills necessary to support one of the largest infrastructure environments in the world? Do you have an urge to develop into a leader and run technology teams across the globe? We might have a career opportunity waiting for you.

At the Production Support Command Centre Infrastructure Operations team, we operate multiple services and technologies and are currently seeking a talented person to support our operations within Network & Distributed technology. As the “Senior Technical Analyst” you will play a key role in supporting the Service Monitoring, Level 1 and Level 2 Infrastructure Support and Change Implementation. This is all done from our state-of-the-art regional Command Centre in partnership with the Shift Managers, Regional leads, Staff Managers and the analysts in Network/Distributed Team in cooperation with our other Operations centres located in North and South America, Europe and Asia. This role will have a direct reporting line into “Regional Lead” to promote collaboration and consistency. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Role and Responsibilities:

In this individual contributor role, you will be responsible for handling the incidents and changes in network and distributed environment to ensure that operational aspects of the service delivery are being completed on time.

Support the Shift Lead/Manager/Staff manager/Regional lead by executing the processes in network and distributed platforms inline to the KB procedure.
Engage higher level support, Platform leads, upper management, and other stakeholders when required.
Provide inputs to operations, projects and other areas and contribute to achieving the franchise goals.
Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to support process improvements.
Provide technical/strategic direction and act as advisor/coach to junior analysts
Provide Tier I Technical Support for Citi’s global technology infrastructure.
Resolve simple, automated and scripted incidents
Execute/Coordinate or implement simple, automated and scripted changes for infrastructure requests.
Provide timely response to phone calls into the Command Centre Technical Support hotline from internal colleagues within CTI, Citi business clients, vendors, and technology teams.
Troubleshoot and provide client support for technology and infrastructure issues.
Recognize severe events as they occur and engage Command Centre Management immediately upon awareness of severe technology degradation.
Document and update incident technical details into ServiceNow ticketing system.
Escalate issues to Tier II support if unable to resolve through initial troubleshooting that are within the Command Centre operating procedures. Propose new process steps or optimize the existing process thereby bringing benefit to operations.
Communicate with Command Centre Management to provide frequent status updates regarding technical issues and status of the remediation efforts.
Execution of standard operational processes which involve technology and client interfaces.

Knowledge, Skills and Competences:

Problem solving, methodical with analytical skills. High energy with ability to adjust changes.
Good level of knowledge in network and distributed technologies.
Able to communicate technical terminology at the appropriate level to the audience
Good organizational and coordinating skills, able to set priorities
High-reaching and with dedication towards continual growth and self-improvement
Good time management skills with high sense of urgency and dedication
Clear personal work ethic that inspires quality and enthusiasm
Resilient and highly responsive in overcoming adversity
Ability to work through a multitude of challenges/obstacles to achieve the desired result
Ability and willingness to operate within tightly controlled operational procedures

Experience & educational preferences:

Technical Operations/Support experience of 6+ years is required.
Network technical knowledge at CCNA level is required.
Distributed knowledge related to servers is required. Understanding of a multilayer environment is helpful
Bachelors/master’s degree is preferred.

Job Family Group:

Technology

Job Family:

Infrastructure

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Apply Now

Refine Your Search

project support officers jobs in purasawalkam chennai tamil nadu

Infrastructure Technical Analyst - Officer

Technology Programme Manager

Special Educator

Optometrist/ Mobility Instructor

Liaison Officer with State Government (Malayalam)

Deputy Manager Litigation

Chief Financial Officer

Systems Sr Executive / Management Systems Officer

Subsidiary Governance Manager

Senior Officer HRBP

Sales and Marketing Team Leader

Physiotherapist

Audiologist cum Speech Language Pathologist

Technical Advisor - Packages

IT Security Manager - IAM Architect / Lead

Client Service Officer

Vice President, Third Party Risk Management Market Lead

Subsidiary Governance Manager

Vetting Lead

Specialist - Solids Handling

I want to receive the latest job alerts for project support officers in purasawalkam chennai tamil nadu

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