Faridabad Haryana Quality & performance analyst service Jobs – 191 Open Jobs Today

Senior Administrator - Azure Active Directory
HCLTech —Noida, Uttar Pradesh
- Azure
- Software troubleshooting
- Analysis skills
Senior Administrator - SharePoint Administration
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Azure
- SharePoint
- APIs
9d
Lead Generation Specialist
ScaleupAlly —Noida, Uttar Pradesh
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- CRM software
- Marketing
- English
- Health insurance
- Paid time off
Quick apply
Track Lead - Extract Transform Load (ETL), Data Lakes
HCLTech —Noida, Uttar Pradesh
- AWS
- Analysis skills
- Agile
Salesforce Administrator
Study Group —Noida, Uttar Pradesh
- Full-time
- Salesforce
- Administrative experience
- SQL
Quick apply
Lead Administrator (Support &Operations)
HCLTech —Noida, Uttar Pradesh
- Presentation skills
- Computer networking
- Communication skills
D365 F&O Functional Analyst
Sarens —Noida, Uttar Pradesh
- Full-time
- Heavy lifting
- ERP systems
- English
- Flexible schedule
Quick apply
Sr Administrator (Support & Operations)
HCLTech —Noida, Uttar Pradesh
- Analysis skills
- Project management
- Agile
6d
Helpdesk Senior Associate - ITIL
NTT Ltd —Noida, Uttar Pradesh
- Rotational shift
- Microsoft Outlook
- Software troubleshooting
- Windows
8d
Software Quality Assurance Module Lead (QA Payroll-Defined Benefits)
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Software troubleshooting
- SQL
- Analysis skills
Functional Consultant - Dynamics CRM
Flexsin —Noida, Uttar Pradesh
- Azure
- Computer Science
- Customer service
SeniorAdministrator - Nutanix AHV, VMware vCenter
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Continuous improvement
Senior Bus Systems Analyst-Tech
Ameriprise India —Noida, Uttar Pradesh
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
7d
Service Delivery Program Manager
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
Early Professional, Supply Chain Management
WSP —Noida, Uttar Pradesh
- Hybrid work
- Oracle
- Analysis skills
- Bachelor's degree
21h
Senior Support Lead - Accounting and Reporting
HCLTech —Noida, Uttar Pradesh
- Microsoft Excel
- Microsoft Office
- Accounting
Delivery Manager
Qualtech Consultants —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
MFT Operations Analyst
Ameriprise India —Noida, Uttar Pradesh
- Weekend availability
- Computer Science
- Software troubleshooting
- Customer service
- Work from home
7d
Operations Specialist, Project Management & Sales
WSP —Noida, Uttar Pradesh
- Hybrid work
- Oracle
- Analysis skills
- Project management
Credit Bureau Disputes Analyst
Barclays —Noida, Uttar Pradesh
- Night shift
- Administrative experience
- Banking
13d

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Senior Administrator - Azure Active Directory

HCLTech -
Noida, Uttar Pradesh

Apply Now

Job details

Qualifications

Authentication
Knowledge management
Azure
Software troubleshooting
IT service management
Analysis skills
Azure Certification
IT support
LDAP
DNS
Root cause analysis
Communication skills
Active Directory
Identity & access management

Full job description

Noida, Uttar Pradesh
Job Summary

The Senior Support Administrator plays a critical role in ensuring the smooth operation of Azure Active Directory services. This position focuses on providing advanced technical support, troubleshooting complex issues, and conducting root cause analyses to enhance customer satisfaction and maintain a robust security posture.

The Active Directory L2 Engineer is responsible for supporting the daily operations and maintenance of the enterprise Active Directory environment. The role focuses on maintaining directory services, managing user and group access, monitoring domain infrastructure, and resolving authentication or directory-related issues. The engineer will also support hybrid identity synchronization and ensure the stability and security of domain services across the enterprise infrastructure.

Key Responsibilities

1. Adhere To Quality Standards And Regulatory Requirements While Implementing Best Practices In Azure Active Directory Management To Ensure Compliance And Security. 2. Provide Advanced Support For Complex Incidents Escalated By Analysts, Performing Root Cause Analysis And Implementing Effective Solutions To Resolve Technical And Security Issues In Azure Environments. 3. Contribute To Knowledge Management By Updating And Maintaining The Knowledge Base, And Deliver Training And Coaching To New Analysts To Enhance Their Capabilities In Azure Active Directory Support. 4. Resolve Complex Support Tickets Within Agreed Slas By Collaborating With Cross-Functional Support Teams, Ensuring Seamless Operations And Maintaining A Strong Security Posture In Azure Active Directory. 5. Enhance Customer Experience And Satisfaction By Achieving High First Call Resolution Rates, Minimizing Rejected Resolutions, And Effectively Mitigating Security Threats Within Azure Active Directory. Monitor the health and availability of Active Directory services including domain controllers, authentication services, and directory replication. • Respond to incidents and service requests related to user authentication, domain access issues, directory object management, and group policy application. • Manage and maintain directory objects including user accounts, service accounts, security groups, and organizational units. • Support management and maintenance of Active Directory forests, domains, and domain configurations. • Monitor Active Directory replication status and investigate replication issues affecting domain controllers. • Assist in management and troubleshooting of Azure AD Connect synchronization processes, including monitoring synchronization health and resolving sync failures. • Support configuration and maintenance of Group Policy Objects (GPOs) and troubleshoot policy application issues across domain-joined systems. • Monitor directory services including LDAP availability, authentication logs, and domain service performance indicators. • Support domain controller operations including health checks, service monitoring, and coordination of operating system updates. • Assist with patching and security update activities related to domain controllers and directory infrastructure. • Perform routine checks on domain controller services including replication status, DNS integration, and directory service logs. • Support user and service account lifecycle management activities aligned with identity governance policies. • Assist in maintaining authentication services integrated with enterprise platforms such as identity governance systems. • Support

Skill Requirements

1. Advanced Proficiency In Azure Active Directory Management And Troubleshooting.
2. Strong Analytical Skills With The Ability To Perform Root Cause Analysis On Complex Incidents.
3. Excellent Communication And Interpersonal Skills For Customer Interactions And Team Collaboration.
4. Familiarity With Regulatory Compliance And Quality Standards Applicable To It Support Operations.
Hands-on experience supporting Microsoft Active Directory environments.

Understanding of Active Directory domain services, directory object management, and authentication processes.
Familiarity with Active Directory replication, domain controller operations, and directory infrastructure monitoring.
Experience managing Group Policy Objects and troubleshooting policy-related issues.
Knowledge of hybrid identity synchronization using Azure AD Connect.
Basic understanding of authentication protocols such as Kerberos, LDAP, and DNS.
Experience working with enterprise IT service management processes including incident, change, and problem management.

Other Requirements

1. Optional But Valuable Certifications: Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Azure Security Engineer Associate

Ensure directory services remain stable and accessible for enterprise authentication.
Support continuous improvement of directory operations and infrastructure stability.
Work collaboratively with IAM, infrastructure, and security teams to maintain reliable identity services.

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Refine Your Search

quality & performance analyst service jobs in faridabad haryana

Senior Administrator - Azure Active Directory

Senior Administrator - SharePoint Administration

Lead Generation Specialist

Track Lead - Extract Transform Load (ETL), Data Lakes

Salesforce Administrator

Lead Administrator (Support &Operations)

D365 F&O Functional Analyst

Sr Administrator (Support & Operations)

Helpdesk Senior Associate - ITIL

Software Quality Assurance Module Lead (QA Payroll-Defined Benefits)

Functional Consultant - Dynamics CRM

SeniorAdministrator - Nutanix AHV, VMware vCenter

Senior Bus Systems Analyst-Tech

Service Delivery Program Manager

Early Professional, Supply Chain Management

Senior Support Lead - Accounting and Reporting

Delivery Manager

MFT Operations Analyst

Operations Specialist, Project Management & Sales

Credit Bureau Disputes Analyst

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