Deccan Pune Maharashtra Customer support representative Jobs – 143 Open Jobs Today

Customer Service Rep II
Medline Industries —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8h
Business Development Representative
iProgrammer —Pune, Maharashtra
- Computer Science
- Sales
- B.Sc
9d
Account Development Representative
Avalara —Pune, Maharashtra
- Remote
- CRM software
- Sales
- Public speaking
- Health insurance
- Paid time off
Customer Service Executive
Mibelle biochemistry —Pimpri-Chinchwad, Maharashtra
- ₹18,000 - ₹26,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Administrative experience
- Flexible schedule
Quick apply
1d
Customer Support Executive (CSE)
Cosmic Byte —Pimpri-Chinchwad, Maharashtra
- ₹25,000 - ₹32,000 a month
- Full-time
- In-person
- Flexible schedule
Quick apply
AM - Customer Care
Kohler India Corporation —Pune, Maharashtra
- Weekend availability
- Management
- Customer service
- Microsoft Office
Associate Product Manager-Pharma Commercial AI Products
Improzo —Pune, Maharashtra
- ₹2,50,000 - ₹8,00,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Machine learning
Senior Billing Specialist
bp —Pune, Maharashtra
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Bachelor's degree
Incident Response and Security Operations Technical Leader (L4)
Armor Defense Inc —Pune, Maharashtra
- Full-time
- Azure
- English
- Master's degree
Quick apply
Sales Representative
Naadbramha Foods & Beverages —Pune, Maharashtra
- From ₹20,000 a month
- Full-time
- Sales
- English
- Bachelor's degree
- Paid sick time
Quick apply
Mechanical Engineers Freshers for SAP/IT
Praxis info solutions pvt ltd —Pune, Maharashtra
- ₹2,40,000 - ₹3,00,000 a year
- Full-time
- English
- Bachelor's degree
- Travel
- Health insurance
Quick apply
Customer Service Representative- Freshers
Nexhance LLP —Pune, Maharashtra
- From ₹20,000 a month
- Full-time
- In-person
- Communication skills
Quick apply
14d
Consultant - Customer Engagement
Beghou Consulting —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Specialist - Financial Service Operations
SS&C Technologies —Pune, Maharashtra
- Full-time
- Computer skills
- Communication skills
2h
Security Operations Center (SOC) Manager
Armor Defense Inc —Pune, Maharashtra
- Full-time
- Azure
- Master's degree
- AWS
Quick apply
Senior Salesforce Expert
Siemens Energy —Pune, Maharashtra
- Full-time
- Computer Science
- Salesforce
- Master's degree
Order Management Team Lead
NielsenIQ —Pune, Maharashtra
- Full-time
- Sales
- English
- Finance
Quick apply
Manager - Network Operations & Support
Tata Communications —Pune, Maharashtra
- Full-time
- Bachelor's degree
13d
Sr Representative, Sales
Avient —Pune, Maharashtra
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Jr. Software Engineer
CannonDesign —Pune, Maharashtra
- Azure
- Computer Science
- DevOps
14d

I want to receive the latest job alerts for customer support representative in deccan pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support representative jobs near deccan pune maharashtra

Junior Software Engineer jobs in Pune, Maharashtra

Associate Product Manager jobs in Pune, Maharashtra

Sales Representative jobs in Pune, Maharashtra

Security Operations Manager jobs in Pune, Maharashtra

Operations Manager jobs in Pune, Maharashtra

Mechanical Engineer jobs in Pune, Maharashtra

Business Development Representative jobs in Pune, Maharashtra

Customer Service Representative jobs in Pune, Maharashtra

Customer Service Representative jobs in Pimpri-Chinchwad, Maharashtra

Operations Lead jobs in Pune, Maharashtra

Salesforce Developer jobs in Connaught Place, Delhi, Delhi

Senior Salesforce Developer jobs in Bengaluru, Karnataka

Senior Salesforce Developer jobs in Jaipur, Rajasthan

Senior Salesforce Developer jobs in Hyderabad, Telangana

Senior Net Developer jobs in Bengaluru, Karnataka

Senior Citizen, Part Time jobs in Kerala

Senior Salesforce Developer jobs in Gurugram, Haryana

Senior Customer Service Representative jobs in Chembur, Mumbai, Maharashtra

Work From Home Customer Service jobs in Ahmedabad, Gujarat

Senior Customer Service Representative jobs in Chandigarh, Chandigarh

Customer Service Rep II

Medline Industries -
Pune, Maharashtra

Apply Now

Job details

Full-time
8 hours ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Sales support
Power BI
Microsoft Excel
Oracle
EDI
Customer service
SAP
ERP systems
English
Microsoft Office
Sales pipeline
Communication skills

Full job description

Job Summary

Under direct supervision, provide customer service support to customers and sales representatives.

Job Description

Customer Service Representative II

About Medline:

Medline is America's largest privately held national manufacturer and distributor of health care supplies and services. Today, Medline manufactures and distributes more than 550,000 medical products, encompassing medical-surgical items and one of the largest textile lines in the industry. With 17 manufacturing facilities worldwide and over 25 joint venture manufacturing plants worldwide, along with 45 distribution centers in North America and 50 throughout the world, Medline posted $ 13.9 billion revenue last year. Medline is ranked #27 in Forbes 2019 list of America’s private companies.

Medline Industries India Pvt. Ltd. is engaged in providing offshore business support services to Medline Industries Inc. & its global associate companies in the area of Information Services, Finance & Business processes Management. Medline Industries India Private Limited was setup in 2010 in Pune, India and today we are proud team of 700 plus associates supporting Medline’s healthcare vision across USA, Europe & other International regions.

Why join Medline:

A direct, full-time employment in a large, stable, rapidly growing and yet profitable company.
Privately owned company with no public debts.
No ill effects of recent downturn/recession.
First-rate compensation and benefits package.
Genuine individual growth potential in this new establishment.
Open door and highly ethical work culture, with due accountability.

Job Description:

This position is responsible to provide World Class Customer Service to Medline's Customers and Sales Representatives

Required Skills:

Excellent verbal and written communication skills in English.
Methodic and structured organization skills.
Self-motivated and able to prioritize and organize a busy workload.
Candidate should have good knowledge in ERP systems (QAD, Mfg.pro preferred) .
Able to work well on own initiative or as part of a team with different cultural and national backgrounds.
Confident in dealing with individuals at all levels internally.

Key Responsibilities:

Job Specific:

Accurately process and enter sales orders in the ERP system in line with customer purchase orders and requirements.
Achieve daily order entry targets as defined for the role.

Work on EDI, customer follow ups and Complaints management process.
Have a continuous improvement mindset to identify Kaizens and process improvements.

Maintain a high level of accuracy in all tasks performed.
Excellent Verbal and written communication skills with ability to communicate with various counterparts across several regions.
Should have good co-ordination skills, proactive approach and a strong sense of urgency.
Adhere to internal policies, standard operating procedures, and service level agreements (SLAs).
Stay informed about new system features, process updates, and tool enhancements.
Participate in required training sessions to enhance learnings , performance and efficiency.
Undertake any additional responsibilities aligned with the scope and objectives of the role as assigned by the line manager or department head.

Must-Have Skills:

Ability to work with customers from different countries, understanding cultural nuances (e.g., indirect communication, hierarchical structures)
Strong problem-solving mindset.
Proactive follow-up and ownership of customer queries.
Ability to handle escalations calmly and efficiently.
Ability to liaise with cross functional teams.
Data accuracy in ERP systems (e.g., SAP, QAD, Oracle etc)

Good-to-Have Skills:

Understanding of how customer service integrates into the sales pipeline, account management, or commercial support.
Ability to generate and interpret sales support reports (back orders, fulfillment rate, complaints analysis)
Familiarity with tools like Power BI, Excel dashboards.

Work Experience:

Candidate should have 3 to 6 years of Customer Services experience.
Previous experience of working in Healthcare, Medical devices, Medical consumables, and Pharma is a plus.
Hands-on experience on QAD, MFGPRO ERP is a Plus or strong hands on to any other ERP is required.
Experience in related business functions such as customer service, Order management profile is plus.

Educational Qualification

Graduation in any discipline is a MUST, candidate with Post graduation in management will be preferred.
Excellent English business communication skills (Read, Write and Speak)
Should possess a good understanding of email etiquette.
Intermediate level of skills in Microsoft Office tools (PPT, Word and Excel) with a desire to learn additional software applications as needed to support and enhance departmental goals.

Working Hours:

10.30 am to 7.30 pm – daylight saving
11.30 am to 8.30 pm – non daylight saving
Availability to support business operations on public holidays, as required based on business needs.

About Medline India:
Medline India was setup in 2010 in Pune, primarily as an offshore Development centre and to augment resources for Medline Industries LP headquartered in Chicago, USA. We are a 1500+ strong and growing team of technology, finance & and business support professionals who support our businesses worldwide towards a mission to make healthcare run better. We are proud to be certified as a ‘Great Place to Work’ by the Great Place to Work Institute® (India) for the duration May 2023 – May 2024.
We are an organization with a conducive work environment, ample opportunities to learn, contribute and grow with a highly empowered & engaged team. We encourage our people to share their best ideas and create new opportunities for our customers and ourselves to work together to solve today’s toughest healthcare challenges.
About Medline Industries, LP:
Established in 1966, Medline Industries LP is a renowned global healthcare organization boasting 56 years of consecutive sales growth, exceeding $21 billion in annual sales. With a workforce of over 36,000 professionals spread across the globe, we operate in more than 125 countries and territories. As the largest privately held manufacturer and distributor of medical supplies in the United States, Medline is uniquely positioned to offer comprehensive products, education, and support across the continuum of care.
At present, Medline Industries, LP holds the esteemed position as the #1 market leader, delivering an extensive portfolio of over 550,000 medical products and clinical solutions. Our clientele includes hospitals, extended care facilities, surgery centres, physician offices, home care agencies, providers, and retailers. We are proud to be recognized by Forbes as one of America’s Best Large Employers and Best Employers for Women. Additionally, the Chicago Tribune has consistently named us a Top Workplace for the past 12 years.

Apply Now

Refine Your Search

customer support representative jobs in deccan pune maharashtra

I want to receive the latest job alerts for customer support representative in deccan pune maharashtra

Related Searches

Explore jobs in more locations

Customer Service Representative II

About Medline:

Why join Medline:

A direct, full-time employment in a large, stable, rapidly growing and yet profitable company.

Privately owned company with no public debts.

No ill effects of recent downturn/recession.

First-rate compensation and benefits package.

Genuine individual growth potential in this new establishment.

Open door and highly ethical work culture, with due accountability.

Job Description:

This position is responsible to provide World Class Customer Service to Medline's Customers and Sales Representatives

Required Skills:

Excellent verbal and written communication skills in English.

Methodic and structured organization skills.

Self-motivated and able to prioritize and organize a busy workload.

Candidate should have good knowledge in ERP systems (QAD, Mfg.pro preferred) .

Able to work well on own initiative or as part of a team with different cultural and national backgrounds.

Confident in dealing with individuals at all levels internally.

Key Responsibilities:

Job Specific:

Accurately process and enter sales orders in the ERP system in line with customer purchase orders and requirements.

Achieve daily order entry targets as defined for the role.

Work on EDI, customer follow ups and Complaints management process.

Have a continuous improvement mindset to identify Kaizens and process improvements.

Maintain a high level of accuracy in all tasks performed.

Excellent Verbal and written communication skills with ability to communicate with various counterparts across several regions.

Should have good co-ordination skills, proactive approach and a strong sense of urgency.

Adhere to internal policies, standard operating procedures, and service level agreements (SLAs).

Stay informed about new system features, process updates, and tool enhancements.

Participate in required training sessions to enhance learnings , performance and efficiency.

Undertake any additional responsibilities aligned with the scope and objectives of the role as assigned by the line manager or department head.

Must-Have Skills:

Ability to work with customers from different countries, understanding cultural nuances (e.g., indirect communication, hierarchical structures)

Strong problem-solving mindset.

Proactive follow-up and ownership of customer queries.

Ability to handle escalations calmly and efficiently.

Ability to liaise with cross functional teams.

Data accuracy in ERP systems (e.g., SAP, QAD, Oracle etc)

Good-to-Have Skills:

Understanding of how customer service integrates into the sales pipeline, account management, or commercial support.

Ability to generate and interpret sales support reports (back orders, fulfillment rate, complaints analysis)

Familiarity with tools like Power BI, Excel dashboards.

Work Experience:

Candidate should have 3 to 6 years of Customer Services experience.

Previous experience of working in Healthcare, Medical devices, Medical consumables, and Pharma is a plus.

Hands-on experience on QAD, MFGPRO ERP is a Plus or strong hands on to any other ERP is required.

Experience in related business functions such as customer service, Order management profile is plus.

Educational Qualification

Graduation in any discipline is a MUST, candidate with Post graduation in management will be preferred.

Excellent English business communication skills (Read, Write and Speak)

Should possess a good understanding of email etiquette.

Intermediate level of skills in Microsoft Office tools (PPT, Word and Excel) with a desire to learn additional software applications as needed to support and enhance departmental goals.

Working Hours:

10.30 am to 7.30 pm – daylight saving

11.30 am to 8.30 pm – non daylight saving

Availability to support business operations on public holidays, as required based on business needs.