Irungattukottai Tamil Nadu Logistics executive Jobs – 51 Open Jobs Today

Customer Relationship Management Executive
Sree Gokulam Speed & safe courier service Pvt Ltd —Vadapalani, Chennai, Tamil Nadu
- ₹5,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
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Customer Relationship Management Executive

Sree Gokulam Speed & safe courier service Pvt Ltd
Vadapalani, Chennai, Tamil Nadu

Quick apply

Job details

Full-time
₹5,000 a month

Qualifications

Microsoft Word
Microsoft Excel
Customer service
English
Tamil
Bachelor's degree
Customer relationship management
Data entry
Business Administration
Hindi
Communication skills

Full job description

JOB DESCRIPTION – CRM INTERN

Company: Sree Gokulam Speed and Safe Courier Service Pvt. Ltd.
Position: CRM Intern
Location: Vadapalani, Chennai
Stipend: ₹5,000/- per month
Number of Openings: 2
Employment Type: Internship
Department: Customer Relationship Management (CRM)

About the Role

Sree Gokulam Speed and Safe Courier Service Pvt. Ltd. is looking for enthusiastic and detail-oriented CRM Interns to support our Customer Relationship Management team. This internship offers hands-on experience in customer service, CRM operations, data management, and client relationship handling within the courier and logistics industry.

Key Responsibilities

Assist in maintaining and updating customer records in the CRM system.
Handle customer inquiries through phone, email, and other communication channels.
Record, track, and follow up on customer complaints and service requests.
Coordinate with operations and branch teams to resolve customer issues promptly.
Maintain accurate documentation of customer interactions and feedback.
Generate and update CRM reports as required by the management.
Support customer retention and engagement initiatives.
Verify customer information and ensure data accuracy in the CRM database.
Assist in preparing customer satisfaction reports and service performance metrics.
Perform other CRM and administrative tasks assigned by the reporting manager.

Eligibility Criteria

Graduate or pursuing a degree in Business Administration, Commerce, Management, or a related field.
Basic knowledge of Microsoft Excel, Word, and computer applications.
Good communication skills in English and Tamil (knowledge of Hindi is an added advantage).
Strong interpersonal and customer service skills.
Willingness to learn and work in a fast-paced environment.

Required Skills

Customer Relationship Management
Communication Skills
Data Entry & Documentation
MS Excel & MS Word
Problem-Solving Ability
Time Management
Attention to Detail
Teamwork
Customer Service Orientation

Pay: ₹5,000.00 per month

Work Location: In person

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