Vadodara Gujarat Operations team leader Jobs – 74 Open Jobs Today

IS Service Manager
Accelleron —Vadodara, Gujarat
- Full-time
- Computer Science
- English
- Analysis skills
- Health insurance
- Flexible schedule
Manager – Treasury, Tax & Compliance (On-Site) - Gandhinagar
Concentrix —Vadodara, Gujarat
- Full-time
- Financial services
- In-person
- Tax experience
Robotics & Automation Engineer
GE Vernova —Vadodara, Gujarat
- Full-time
- System design
- English
- Assembly
2d
Production Operator
LyondellBasell Industries —Vadodara, Gujarat
- Diploma
AI Tools & Enterprise Automation Specialist – Business Process Architect
20 Microns Ltd —Vadodara, Gujarat
- Full-time
- Azure
- Computer Science
- Master's degree
Quick apply
Talent Acquisition Specialist (HR Ops Exposure)
SI2 Tech —Vadodara, Gujarat
- Full-time
- Bachelor's degree
- Human resources
- Communication skills
Design Engineer
DOSHI TECHNOLOGIES PRIVATE LIMITED —Vadodara, Gujarat
- ₹11,121.02 - ₹46,151.34 a month
- Full-time
- AutoCAD
- CAD
- Math
- Health insurance
- Paid time off
Quick apply
Restaurant General Manager
Sapphire Foods India —Vadodara, Gujarat
- Hospitality
- Customer service
- Bachelor's degree
FE - Project Lead
Quest Global —Vadodara, Gujarat
- Full-time
- Microsoft Powerpoint
- Software troubleshooting
- Engineering
Quick apply
Apprentice
IHCL —Vadodara, Gujarat
- Hospitality
- Hotel experience
C295 India Production Flight Test Engineer
Airbus India Private Limited —Vadodara, Gujarat
- Email
- Spanish
- Engineering
- English
Engineer - Mechanical Component
GE Vernova —Vadodara, Gujarat
- Full-time
- 12th Pass
- Project management
- Bachelor's degree
QA Technician
LyondellBasell Industries —Vadodara, Gujarat
- Laboratory experience
- Microsoft Office
- Master's degree
Product Analyst III
MRI Software —Vadodara, Gujarat
- Full-time
- Microsoft Excel
- English
- Databases
Expert (SQL & Python skills preferred)
NielsenIQ —Vadodara, Gujarat
- Full-time
- English
- Master's degree
- SQL
Quick apply
14d
Lead Engineer – Lashing & Lifting Calculation
GE Vernova —Vadodara, Gujarat
- Full-time
- AutoCAD
- CAD
- English
- Health insurance
- Flexible schedule
Expert Systems Engineer
Harris Computer Systems —Vadodara, Gujarat
- Full-time
- Remote
- Azure
- Computer Science
- Bachelor's degree
Workplace Engineer
Accelleron —Vadodara, Gujarat
- Full-time
- Azure
- Software troubleshooting
- DevOps
- Health insurance
- Flexible schedule
Expert Systems Engineer
Altera Digital Health Inc. —Vadodara, Gujarat
- Full-time
- Remote
- Azure
- Computer Science
- Bachelor's degree
Lead Data Scientist
NielsenIQ —Vadodara, Gujarat
- Full-time
- Master's degree
- Databases
- SQL
Quick apply
7d

I want to receive the latest job alerts for operations team leader in vadodara gujarat

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

operations team leader jobs near vadodara gujarat

Test Engineer jobs in Vadodara, Gujarat

Production Operator jobs in Vadodara, Gujarat

Lead Engineer jobs in Vadodara, Gujarat

Service Manager jobs in Vadodara, Gujarat

System Engineer jobs in Vadodara, Gujarat

Recruiter jobs in Vadodara, Gujarat

Engineer jobs in Vadodara, Gujarat

Design Engineer jobs in Vadodara, Gujarat

Product Analyst jobs in Vadodara, Gujarat

Data Entry jobs in Madhya Pradesh

Lead Data Scientist jobs in Hyderabad, Telangana

Lead Data Scientist jobs in Nagaland

Lead Data Scientist jobs in Bharuch, Gujarat

Lead Data Scientist jobs in Kalyan, Maharashtra

Data Analyst, Internship jobs in Kerala

Data Engineer For 2 Years Experience jobs in Pune, Maharashtra

Data Entry,work From Home jobs in Kolhapur, Maharashtra

Test Engineer jobs in Marathahalli, Bengaluru, Karnataka

Test Engineer jobs in Ernakulam, Kerala

Site Engineer jobs in Kochi, Kerala

IS Service Manager

Accelleron -
Vadodara, Gujarat

Apply Now

Job details

Full-time

Benefits

Health insurance
Flexible schedule

Qualifications

Power BI
ITIL Certification
Computer Science
IT service management
English
Information security
Analysis skills
Bachelor's degree
ITIL
IT
AI
Communication skills
Information Technology

Full job description

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.

The IS Service Manager will be a key member of the ITSM function, responsible for hands-on ownership and execution of IT service management processes. This role is not limited to governance or delegation; the successful candidate is expected to actively work within the ITSM tool, analyze data, drive resolutions, and continuously improve service quality. Operating in line with ITIL v4 best practices and internal governance standards, the role ensures stable, reliable, and customer-focused delivery of IT services across business applications, workplace services, infrastructure, and information security. The IT Service Manager will work closely with technical teams, business stakeholders, and vendors to minimize disruptions, improve user experience, and embed a culture of operational excellence and automation.

Your Responsibilities

1. ITSM Process Ownership

Own, operate, and continuously improve core ITSM processes, including but not limited to:

Incident Management

Actively manage incidents end-to-end, including hands-on involvement in major incidents.
Ensure rapid restoration of service, effective communication, and clear ownership.
Monitor incident KPIs, trends, and root causes; proactively identify improvement actions.
Lead and document post-incident reviews and root cause analyses for major incidents.

Service Request Management

Own the service request lifecycle, ensuring requests are fulfilled within agreed SLAs.
Regularly review and improve service catalog items for clarity, consistency, and user experience.
Identify and implement automation opportunities to reduce manual effort and cycle time.

Problem Management

Drive both reactive and proactive problem management.
Personally lead root cause investigations for recurring or high-impact issues.
Ensure corrective and preventive actions are tracked to closure.
Produce problem trend analysis and recommend structural improvements.

Change Enablement

Actively manage the end-to-end change process, including impact assessment and risk evaluation.
Coordinate CAB activities where applicable and ensure adherence to change policies.
Perform post-change reviews and document lessons learned.
Ensure accurate and audit-ready documentation aligned with ITIL and company standards.

2. ITSM Data Ownership (Microsoft Power Platform)

Perform hands-on configuration, data analysis, and continuous optimization of workflows and reports.
Use Power BI and platform insights to track service performance, bottlenecks, and improvement opportunities.
Collaborate with developers and architects to enhance automation and AI-enabled capabilities.

3. Support Team

Provide coaching to the internal team.
Lead by example through active participation in operational work.
Ensure consistent service quality, knowledge sharing, and skill development within the team.

4. Stakeholder Management & Operational Excellence

Act as a primary interface between IT operations, business stakeholders, and external service providers.
Clearly communicate service performance, risks, and improvement plans.
Monitor customer satisfaction and actively gather user feedback.
Drive measurable improvements based on data, user experience, and business needs.
Develop and maintain IT Service Continuity Management (ITSCM) processes aligned with business continuity requirements.

Your Background:

Bachelor’s degree in Information Technology, Computer Science, or a related field.
Minimum 6 years of hands-on experience in IT Service Management or IT Operations.
Strong practical experience with ITIL v4 processes (beyond theoretical knowledge).
Experience working directly with ITSM tools and operational data.

Certifications

ITIL v4 Foundation required.
ITIL Practice Manager or ITIL Managing Professional is highly desirable.

Skills & Experience

Strong analytical, problem-solving, and decision-making skills.
Proven ability to work hands-on in operational environments.
Experience managing SLAs, KPIs, and service performance reporting.
Experience with Microsoft Power Platform and/or Power BI is highly desirable.
Solid technical understanding of workplace services, infrastructure, and networks.
Excellent communication skills; fluent in English.

Key Competencies

Hands-on mindset with accountability for outcomes.
Continuous improvement and automation focus.
Strong governance, risk, and compliance awareness.
Ability to balance operational detail with service-level thinking.
Collaborative leadership style with a customer-first attitude.

Your benefits:

Flexible Work Hours
Hybrid working model (Mon & Fri WFH)
Medical Insurance
Parental leave Policy
On-site crèche facility
Annual Health Check-up
Employee Assistance Program

We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com.

Accelleron Data Privacy Statement: accelleron.com/privacy-notice/candidate

Job Family Group:

Information Systems

Apply Now

Refine Your Search

operations team leader jobs in vadodara gujarat

IS Service Manager

Manager – Treasury, Tax & Compliance (On-Site) - Gandhinagar

Robotics & Automation Engineer

Production Operator

AI Tools & Enterprise Automation Specialist – Business Process Architect

Talent Acquisition Specialist (HR Ops Exposure)

Design Engineer

Restaurant General Manager

FE - Project Lead

Apprentice

C295 India Production Flight Test Engineer

Engineer - Mechanical Component

QA Technician

Product Analyst III

Expert (SQL & Python skills preferred)

Lead Engineer – Lashing & Lifting Calculation

Expert Systems Engineer

Workplace Engineer

Expert Systems Engineer

Lead Data Scientist

I want to receive the latest job alerts for operations team leader in vadodara gujarat

Explore jobs in more locations

Own, operate, and continuously improve core ITSM processes, including but not limited to:

2. ITSM Data Ownership (Microsoft Power Platform)

3. Support Team

4. Stakeholder Management & Operational Excellence

Bachelor’s degree in Information Technology, Computer Science, or a related field.

Certifications

Skills & Experience

Strong analytical, problem-solving, and decision-making skills.

Key Competencies

Jobseeker tools

Employer Tools

Browse

Stay Connected