Hr Senior manager of software engineering Jobs – 231 Open Jobs Today

Services Account Manager
Lenovo —Gurugram, Haryana
- Full-time
- Windows
- Bachelor's degree
- AI
1h
Senior Software Engineer
Insight Enterprises —Gurugram, Haryana
- Computer Science
- DevOps
- Java
- Health insurance
15h
Senior Frontend Engineer
Payoneer —Gurugram, Haryana
- Full-time
- Computer Science
- B.Sc
- English
Quick apply
Technical Delivery Manager
Bar Code India —Gurugram, Haryana
- Full-time
- PMP
- Project management
- Agile
8d
Senior Hydroelectricity and Dams Engineer - Heavy Mechanical
AECOM —Gurugram, Haryana
- Full-time
- Hybrid work
- AutoCAD
- English
- Bachelor's degree
- Health insurance
- Paid time off
Senior Software Engineer I (WordPress)
Trusted Media Brands —Gurugram, Haryana
- Full-time
- Remote
- Computer Science
- SQL
- Project management
- Health insurance
- Paid time off
20h
AI Engineering Manager
EPAM Systems, Inc. —Gurugram, Haryana
- Azure
- Doctoral degree
- Computer Science
- Health insurance
- Paid time off
Sr. Software Development Engineer - Software Development Engineering N 4B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
Quick apply
Senior Manager - Operations
Showboat —Gurugram, Haryana
- ₹60,000 - ₹75,000 a month
- Weekend availability
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
Quick apply
10d
Senior Engineer- HVAC(MEP)
AECOM —Gurugram, Haryana
- Full-time
- Hybrid work
- AutoCAD
- Hospitality
- Engineering
- Health insurance
- Paid time off
4d
Group Manager / Senior Group Manager e-Powertrain System Engineering
Maruti Suzuki India Ltd —Gurugram, Haryana
- Full-time
- Communication skills
Principal Engineer/Senior Principal Engineer-Buildings (Structures Vertical)
AECOM —Gurugram, Haryana
- Full-time
- Hybrid work
- Hospitality
- Civil engineering
- Engineering
- Health insurance
- Paid time off
Senior Project Coordinator
Aristocrat —Gurugram, Haryana
- Full-time
- PMP
- Analysis skills
- Project management
Manager, Business Transformation
Cvent —Gurugram, Haryana
- Full-time
- Hybrid work
- Master's degree
- Business development
- Project management
Senior Microservices Developer
GMG —Gurugram, Haryana
- Management
- Java
- Databases
Principal Software Engineer
Optum —Gurugram, Haryana
- Full-time
- Azure
- Computer Science
- Java
- Health insurance
Software Development Manager, Ship With Amazon
ADCI HYD 13 SEZ —Gurugram, Haryana
- Full-time
- Management
- Team management
- Mentoring
8d
Sr Manager, Network and Infrastructure Reliability | India
Five9 —Gurugram, Haryana
- Computer Science
- Bachelor's degree
- Computer networking
Senior Product Manager
MongoDB —Gurugram, Haryana
- Azure
- AWS
- Product management
Interface and Installation Manager -Telecom
Larsen & Toubro —Faridabad, Haryana
- Full-time
- AutoCAD
- PMP
- Engineering
2d

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Services Account Manager

Lenovo -
Gurugram, Haryana

Apply Now

Job details

Full-time
1 hour ago

Qualifications

Succession planning
SCCM
IT service management
Windows
Network infrastructure
Firewall
Bachelor's degree
ITIL
MPLS
B.E.
AI
Leadership
Communication skills

Full job description

General Information

Req #

WD00103254

Career area:

Information Technology

Country/Region:

India

State:

Haryana

City:

Gurgaon

Date:

Friday, August 7, 2026

Working time:

Full-time

Additional Locations:

India

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

About the Role

We are looking for a dynamic Services Account Manager – IT Service Delivery who can lead large-scale IT operations, drive service excellence, and act as a trusted advisor to enterprise customers. This role is ideal for someone who enjoys managing complex IT environments, leading high-performing teams, driving automation initiatives, and ensuring world-class end-user support across multiple locations.

You will own service delivery governance, major incident management, customer engagement, SLA performance, continuous improvement programs, and ITSM best practices while partnering closely with business, infrastructure, and application teams.

What You'll Be Doing

Service Delivery Leadership

Own end-to-end IT service delivery for enterprise customers across multiple locations.
Act as the primary point of contact (SPOC) for customer IT leadership and key stakeholders.
Ensure consistent delivery of services aligned with contractual SLAs, KPIs, and business expectations.
Lead weekly, monthly, and quarterly service reviews with customer leadership teams.

Customer & Stakeholder Management

Build strong relationships with customer IT teams, business leaders, plant IT managers, and commercial heads.
Drive governance meetings and provide strategic recommendations to improve service quality and user experience.
Present operational performance, service improvements, risks, and recommendations to senior management.

Major Incident & Operations Management

Lead and coordinate Major Incidents, ensuring rapid restoration of services and effective stakeholder communication.
Ensure timely management of VIP and VVIP support requirements.
Collaborate with Infrastructure, Network, Security, Application, and Business teams to resolve critical issues.

Service Improvement & Automation

Champion automation and self-service initiatives to reduce repetitive tickets and improve productivity.
Identify opportunities for process optimization and operational efficiencies.
Drive continuous improvement programs using ITIL and ITSM best practices.

Team Leadership

Lead geographically distributed Service Desk, Desktop Support, and Field Engineering teams.
Build a high-performance culture through coaching, training, mentoring, and succession planning.
Ensure resource availability and business continuity during planned and unplanned situations.

Governance & Reporting

Prepare and present Monthly and Quarterly Business Reviews (MBR/QBR).
Track service performance through SLA, AHT, FCR, availability, incident trends, and customer satisfaction metrics.
Drive compliance, process adherence, and operational excellence across service functions.

What We're Looking For

Technical & Domain Expertise

Strong experience in IT Service Delivery, IT Operations, Managed Services, or Program Management.
Deep understanding of ITIL processes including Incident, Problem, Change, and Service Request Management.
Experience managing Service Desk and End User Computing (EUC) environments.
Knowledge of:

§ Windows Migration

§ SCCM / Endpoint Management

§ BitLocker

§ DLP Solutions

§ Endpoint Security Platforms

§ IT Automation & Self-Service Tools

§ Asset & Vendor Management

§ SLA / AHT / FCR Management

§ Good understanding of Network Infrastructure including Switches, Routers, Firewalls, and MPLS.

Leadership Skills

Strong customer-facing and stakeholder management capabilities.
Excellent communication, presentation, and governance skills.
Ability to lead cross-functional teams during high-pressure situations.
Proven track record of driving operational transformation and service improvements.

Education and Experience

B.E / B.Tech
12+ years of relevant experience.

Additional Locations:

India

India

NOTICE FOR PUBLIC

At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative.

Please beware of fraudulent recruiters posing as Lenovo representatives. They may request cash deposits or personal information. Always apply through official Lenovo channels and never share sensitive information. Lenovo does not solicit money or sensitive information from applicants and will not request payments for training or equipment.

Kindly verify job offers through the official Lenovo careers page or contact [email protected]. Stay informed and cautious to protect yourself from recruitment fraud. Report any suspicious activity to local authorities.

Apply Now

Refine Your Search

senior manager of software engineering jobs in hr

Services Account Manager

Senior Software Engineer

Senior Frontend Engineer

Technical Delivery Manager

Senior Hydroelectricity and Dams Engineer - Heavy Mechanical

Senior Software Engineer I (WordPress)

AI Engineering Manager

Sr. Software Development Engineer - Software Development Engineering N 4B

Senior Manager - Operations

Senior Engineer- HVAC(MEP)

Group Manager / Senior Group Manager e-Powertrain System Engineering

Principal Engineer/Senior Principal Engineer-Buildings (Structures Vertical)

Senior Project Coordinator

Manager, Business Transformation

Senior Microservices Developer

Principal Software Engineer

Software Development Manager, Ship With Amazon

Sr Manager, Network and Infrastructure Reliability | India

Senior Product Manager

Interface and Installation Manager -Telecom

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