Nand Nagri Delhi Delhi L2 support engineer Jobs – 90 Open Jobs Today

Sr Administrator (Support & Operations)
HCLTech —Noida, Uttar Pradesh
- Rotational shift
- Azure
- Oracle
- Computer Science
14d
Storage Engineer L1
OACPL —Noida, Uttar Pradesh
- ₹43,000 a month
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Health insurance
- Life insurance
Quick apply
9d
Problem Manager - Core
Ericsson —Noida, Uttar Pradesh
- Computer science
- Engineering
- Analysis skills
AV Service Engineer
Risosu Consulting —Noida, Uttar Pradesh
- ₹8,00,000 - ₹10,00,000 a year
- Weekend availability
- Bachelor's degree
- In-person
- Diploma
Quick apply
Senior Administrator - AWS Security, Cloud Security
HCLTech —Noida, Uttar Pradesh
- AWS
Senior Engineer - Microsoft PowerBI,Windows Powershell, Python
HCLTech —Noida, Uttar Pradesh
- Windows
- Computer networking
- Python
12d
Track Manager - SailPoint IdentityNow, Java, SailPoint FAM
HCLTech —Noida, Uttar Pradesh
- Software troubleshooting
- Java
- Analytics
System Engineer (Veeam Backup)
ProVal Technologies —Noida, Uttar Pradesh
- Full-time
- Software troubleshooting
- Windows
- Bachelor's degree
Quick apply
Senior Technology Operations Analyst
Clarivate —Noida, Uttar Pradesh
- Weekend availability
- Microsoft Powerpoint
- Computer Science
- Customer service
Advanced Operations Engineer
Opensity Solutions —Delhi, Delhi
- Weekend availability
- Computer Science
- Software troubleshooting
- Customer service
Quick apply
5d
AI Engineer
DS Group —Noida, Uttar Pradesh
- Full-time
- Computer Science
- B.Sc
- Master's degree
1d
Track Lead - SailPoint IdentityNow, Java, SailPoint FAM
HCLTech —Noida, Uttar Pradesh
- Software troubleshooting
- Java
- Communication skills
Citrix Engineer
Chi Networks —Delhi, Delhi
- Full-time
- Computer networking
Senior Network Engineer
Infinite Computer Solutions Ltd. —Noida, Uttar Pradesh
- Computer Science
- Bachelor's degree
- Linux
Senior Technical Consultant-Cloud Services
Noventiq —Delhi, Delhi
- Full-time
- Azure
- DevOps
- Windows
Cross Technology Service Delivery Field Support Engineer (L1)
NTT Ltd —Delhi, Delhi
- Full-time
- Oracle
- Bachelor's degree
Cross Technology Service Delivery Field Support Engineer (L1)
NTT DATA —Delhi, Delhi
- Full-time
- Oracle
- Bachelor's degree
Track Lead (Support & Operations)
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Product management
Network Engineer
i2k2 Networks —Noida, Uttar Pradesh
- Full-time
- B.Sc
- Project management
- Bachelor's degree
SeniorAdministrator - Miscrosoft Windows,Microsoft Servers RDS,Touch Services
HCLTech —Noida, Uttar Pradesh
- Azure
- Windows
- AWS
14d

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Sr Administrator (Support & Operations)

HCLTech -
Noida, Uttar Pradesh

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Job details

14 days ago

Qualifications

BCS
Power BI
Azure
Oracle
Computer Science
IT service management
Microsoft SQL Server
SQL
AWS
Analysis skills
Database management
Bachelor's degree
REST
Scripting
APIs
Application support
Root cause analysis
Groovy
Communication skills
Data warehouse
Python
PowerShell
Shell Scripting
Debugging
Information Technology

Full job description

Noida, Uttar Pradesh
Job Summary
To offer advanced technical support , troubleshooting and doing root cause analysis to ensure positive customer feedback.
Key Responsibilities
Manage system health, onboard new enterprise accounts, and maintain LogicMonitor collectors across on-premise, cloud, and hybrid environments.
Create and configure LogicModules, DataSources, and PropertySources to meet specific monitoring requirements for new or unsupported devices.
Write, test, and maintain scripts (in languages like Python, Groovy, and PowerShell) and REST API queries to automate daily workflows and alert thresholds.
Develop and manage integrations between LogicMonitor and third-party ITSM, event management, or team collaboration tools.
Design custom device dashboards for stakeholders and set up automated alert/incident workflows.
Resolve incidents related to alert false-positives, metric collection failures, or faulty LogicModules.
Skill Requirements
Solid understanding of enterprise network architectures, fault management, and monitoring protocols (e.g., SNMP, WMI, ICMP, CloudWatch APIs).
Proficiency in scripting and automation languages including Python , Groovy , and PowerShell .
Hands-on experience with REST API queries and automating repetitive tasks.
Advanced knowledge of LogicMonitor concepts (Collectors, JobMonitors, LogicModules).
Familiarity with IT service management (ITSM) systems, release/change management processes, and cloud networking (such as Azure or AWS).
Strong analytical and logical thinking skills for complex infrastructure debugging.
Ability to work well within cross-functional teams and collaborate on incident communication.

Other Requirements

As an L2 Support Engineer focused on Power BI and Grafana, you will be a critical middle layer in our IT support structure, responsible for diagnosing and resolving complex technical issues related to our business intelligence (BI) and infrastructure monitoring platforms. This role requires a deep understanding of both tools, the ability to perform root cause analysis (RCA), and collaboration with development and infrastructure teams to ensure high availability and performance of critical systems.

Key Responsibilities:
Perform in-depth analysis and troubleshooting of complex problems related to Power BI reports/dashboards and Grafana monitoring systems.
Conduct Root Cause Analysis (RCA) for recurring incidents and coordinate with other teams for permanent fixes.
Monitor system health, application logs, and dashboards to proactively detect and resolve issues.
Optimize the performance of existing Power BI data models, reports, and SQL queries.
Ensure data accuracy, consistency, and integrity within BI and monitoring systems.
Perform configuration updates and system patching for supported applications.
Assist in the testing and deployment of new software releases and hotfixes in staging and production environments.
Create and update dashboards/alerts as requested by stakeholders, making minor modifications to DAX queries or data sources.
Collaborate with cross-functional teams (Data Engineering, Infrastructure, QA, Business Units) to ensure seamless operations.
Maintain detailed documentation, including standard operating procedures (SOPs), runbooks, and knowledge base articles for common issues.

Required Skills and Experience:
Open to work in 24x7 shift and rotational on-call support
3-5+ years of experience in an Application Support, Production Support, or BI Developer role, preferably at an L2 capacity.
Proficiency in Microsoft Power BI development, including Power BI Desktop, Power Query (M), and DAX calculations.
Strong hands-on experience with Grafana for monitoring and visualization, including setting up data sources, dashboards, and alert rules.
Strong knowledge of SQL for data querying, manipulation, and analysis.
Familiarity with database management systems (e.g., SQL Server, Oracle) and data warehousing concepts.
Experience with scripting languages (e.g., Python, PowerShell, Shell scripting) for automation of routine tasks is a plus.
Exposure to cloud environments (Azure preferred for Power BI integration) is beneficial.
Strong analytical and problem-solving abilities, with keen attention to detail.
Excellent written and verbal communication skills, with the ability to translate technical issues for non-technical audiences.
Ability to work under pressure, manage multiple priorities, and participate in on-call rotations.
A proactive, team-oriented approach to problem-solving.
Bachelor's degree in Computer Science, Information Technology, or a related field.

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l2 support engineer jobs in nand nagri delhi delhi

Sr Administrator (Support & Operations)

Storage Engineer L1

Problem Manager - Core

AV Service Engineer

Senior Administrator - AWS Security, Cloud Security

Senior Engineer - Microsoft PowerBI,Windows Powershell, Python

Track Manager - SailPoint IdentityNow, Java, SailPoint FAM

System Engineer (Veeam Backup)

Senior Technology Operations Analyst

Advanced Operations Engineer

AI Engineer

Track Lead - SailPoint IdentityNow, Java, SailPoint FAM

Citrix Engineer

Senior Network Engineer

Senior Technical Consultant-Cloud Services

Cross Technology Service Delivery Field Support Engineer (L1)

Cross Technology Service Delivery Field Support Engineer (L1)

Track Lead (Support & Operations)

Network Engineer

SeniorAdministrator - Miscrosoft Windows,Microsoft Servers RDS,Touch Services

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