Chennai G.p.o Chennai Tamil Nadu Network administrator Jobs – 137 Open Jobs Today

Lead Administrator (Support &Operations)
HCLTech —Chennai, Tamil Nadu
- Azure
- Windows
- AWS
Senior Administrator - Identity Access Management,Service-Oriented Architecture
HCLTech —Chennai, Tamil Nadu
- Software troubleshooting
- Analysis skills
- Communication skills
11d
SME - Critical Incident Management
HCLTech —Sholinganallur, Chennai, Tamil Nadu
- Weekend availability
- Agile
- Communication skills
Lead Administrator (Tools & Automation)
HCLTech —Sholinganallur, Chennai, Tamil Nadu
- Weekend availability
- Agile
- Communication skills
Network System Administrator
IDBI Intech —Chennai, Tamil Nadu
- B.Sc
- Master's degree
- Project management
Administrator - Monitoring Tools, Event Monitoring
HCLTech —Chennai, Tamil Nadu
- Computer networking
Senior Administrator - Cisco Unified Communications
HCLTech —Sholinganallur, Chennai, Tamil Nadu
- Scripting
- Computer networking
10d
Technical Support Trainee
jarvisden IT solutions pvt. ltd. —Chennai, Tamil Nadu
- ₹10,000 - ₹12,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
Quick apply
1d
Windows Server Administrator
Genxlead —Chennai, Tamil Nadu
- Software troubleshooting
- Windows
- Scripting
System/Network Support Engineer
Amrita University —Chennai, Tamil Nadu
- Computer Science
- Customer service
- Analysis skills
Database Administrator (PostgreSQL & SQL Server)
MicroStrategy India —Chennai, Tamil Nadu
- Full-time
- Azure
- Oracle
- Master's degree
Quick apply
9d
Linux Administrator
OASYS Cybernetics —Vepery, Chennai, Tamil Nadu
- Email
- Oracle
- Linux
IT System Administrator
Alpha Group of Institutions —Chennai, Tamil Nadu
- Email
- Computer Science
- Software troubleshooting
- Windows
SONIC RDL Network Admin
Celestica —Guindy, Chennai, Tamil Nadu
- Rotational shift
- Remote
- Computer science
- Bachelor's degree
- Scripting
VMware & Windows System Administrator
Dart Innovations & Technologies —Villivakkam, Chennai, Tamil Nadu
- English
- Windows
- AWS
AWS Devops Engineer(Remote)
Nexifyr Consulting Pvt Ltd —Chennai, Tamil Nadu
- Full-time
- Remote
- Computer Science
- DevOps
- AWS
Quick apply
Cloud Engineer - Chennai
Tivona Global Technologies —Chennai, Tamil Nadu
- Email
- Azure
- Computer Science
- Windows
System Administrator
AntonTech Private Limited —Chennai, Tamil Nadu
- From ₹10,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
- Health insurance
- Paid time off
Quick apply
Web Application Firewall Administrator
Phygital Insights —Chennai, Tamil Nadu
- Full-time
- Software troubleshooting
- Scripting
- APIs
IT Admin
All Care Therapies —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- Microsoft Office
Quick apply

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Lead Administrator (Support &Operations)

HCLTech -
Chennai, Tamil Nadu

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Job details

Qualifications

Jira
Azure
BMC Remedy
Configuration management
Windows
Network infrastructure
AWS
Analysis skills
ITIL
Splunk
Solarwinds
ServiceNow
Linux
Communication skills

Full job description

Chennai, Tamil Nadu
Job Summary
The Major Incident Manager (L2) is responsible for leading the end-to-end Major Incident Management process to restore critical business services within agreed SLAs. The role serves as the central coordinator during high-priority incidents, driving technical teams, stakeholder communication, service restoration, RCA tracking, and continuous service improvement.
Key Responsibilities
Major Incident Management
Own and manage the lifecycle of P1/P2 Major Incidents.
Lead Major Incident bridges and war-room calls.
Coordinate technical resolver groups, vendors, and third-party teams during service outages.
Ensure rapid service restoration while minimizing business impact.
Drive incident prioritization, escalation, and resolution activities.
Monitor adherence to SLAs and service restoration targets.
Maintain real-time communication with business stakeholders and leadership teams.
Ensure proper incident documentation and closure.
Incident Coordination & Escalation
Act as the single point of contact during critical incidents.
Escalate unresolved issues to appropriate technical and management teams.
Facilitate cross-functional collaboration among support teams.
Manage customer communication during critical outages.
Track action items and restoration progress until service recovery.
Root Cause Analysis (RCA)
Coordinate Post Incident Reviews (PIRs).
Drive RCA completion within defined timelines.
Track preventive and corrective actions to closure.
Identify recurring incidents and initiate problem management activities.
Recommend service improvements to reduce future incidents.
ITIL Process Governance

Ensure adherence to:
Incident Management
Major Incident Management
Problem Management
Change Management
Service Request Management
Support CAB reviews for incidents involving emergency changes.
Maintain audit-ready documentation and compliance evidence.
Reporting & Analytics
Publish Major Incident Reports and Executive Summaries.

Track and report:
MTTR (Mean Time to Restore)
Incident Volume
SLA Achievement
Recurring Incident Trends
Business Impact Metrics
Develop dashboards and governance reports.
Skill Requirements
ITSM Platforms
ServiceNow (Preferred)
BMC Remedy
Jira Service Management
Ivanti
Cherwell
Monitoring & Collaboration Tools
Dynatrace
AppDynamics
Splunk
SolarWinds
Microsoft Teams
Zoom
Infrastructure Understanding
Windows & Linux Platforms
Network Infrastructure
Data Center Operations
Cloud Services (Azure, AWS, GCP)
Database Technologies
Storage & Backup Solutions
Required Skills
Strong understanding of ITIL Framework.
Experience handling P1/P2 Major Incidents.
Excellent stakeholder and customer management skills.
Strong communication and bridge-call moderation skills.
Ability to work in high-pressure environments.
Strong analytical and problem-solving capabilities.
Experience coordinating cross-functional technical teams.
Understanding of change, problem, and configuration management processes.

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Refine Your Search

network administrator jobs in chennai g.p.o chennai tamil nadu

Lead Administrator (Support &Operations)

Senior Administrator - Identity Access Management,Service-Oriented Architecture

SME - Critical Incident Management

Lead Administrator (Tools & Automation)

Network System Administrator

Administrator - Monitoring Tools, Event Monitoring

Senior Administrator - Cisco Unified Communications

Technical Support Trainee

Windows Server Administrator

System/Network Support Engineer

Database Administrator (PostgreSQL & SQL Server)

Linux Administrator

IT System Administrator

SONIC RDL Network Admin

VMware & Windows System Administrator

AWS Devops Engineer(Remote)

Cloud Engineer - Chennai

System Administrator

Web Application Firewall Administrator

IT Admin

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