Up Servicenow technical Jobs – 117 Open Jobs Today

Senior Administrator - ServiceNow, IT Service Management
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Communication skills
- Negotiation
6d
Senior Analyst - English, Arabic, Microsoft Windows
HCLTech —Lucknow, Uttar Pradesh
- Microsoft Access
- Azure
- Microsoft Outlook
2d
Oracle Service Support Lead
Sopra Steria —Noida, Uttar Pradesh
- Full-time
- Oracle
- Management
- Computer Science
Quick apply
4d
Application Production Support Analyst- Distributed
Ameriprise India —Noida, Uttar Pradesh
- Weekend availability
- Computer Science
- Customer service
- Windows
- Work from home
Operations Specialist, Project Management & Sales
WSP —Noida, Uttar Pradesh
- Hybrid work
- Oracle
- Analysis skills
- Project management
Network Engineer
ThinkResource Infosolutions —Noida, Uttar Pradesh
- ₹25,000 - ₹40,000 a month
- Full-time
- Azure
- Windows
- Master's degree
Quick apply
14d
Senior Endpoint Vulnerability Analyst
Ameriprise India —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Experienced Professional, Help Desk
WSP —Noida, Uttar Pradesh
- Hybrid work
- Software troubleshooting
- Windows
- Analysis skills
- Health insurance
Helpdesk Senior Associate-ITSM
NTT Ltd —Noida, Uttar Pradesh
- Rotational shift
- CRM software
- Software troubleshooting
- Windows
Asst Dir-Risk Management
Moody's —Noida, Uttar Pradesh
- Computer Science
- Analysis skills
- Bachelor's degree
3d
AEM Operations Support Engineer
Taazaa —Noida, Uttar Pradesh
- Hybrid work
- Azure
- DevOps
- Analysis skills
- Health insurance
- Flexible schedule
Quick apply
Security Project Manager – Oracle Fusion & Cyber Security
WSP —Noida, Uttar Pradesh
- Hybrid work
- Microsoft Access
- Oracle
- PMP
Senior Analyst - SailPoint IIQ Operations
WSP —Noida, Uttar Pradesh
- Hybrid work
- Azure
- Computer Science
- English
Asset Management Specialist
NTT Ltd —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Microsoft Access
- Customer service
1d
MFT Operations Analyst
Ameriprise India —Noida, Uttar Pradesh
- Weekend availability
- Computer Science
- Software troubleshooting
- Customer service
- Work from home
8d
Principal Technical Architect
Workato —Noida, Uttar Pradesh
- Azure
- Oracle
- Computer Science
Quick apply
Workday Reporting Analyst
Tech Pinacle Innovation Pvt Ltd —Noida, Uttar Pradesh
- ₹2,71,097.66 - ₹11,34,747.91 a year
- Full-time
- Hybrid work
- Microsoft Office
Quick apply
IT Systems and End Point Lead
Solutionara Private Limited —Noida, Uttar Pradesh
- ₹5,00,000 - ₹9,00,000 a year
- Full-time
- Microsoft Access
- Azure
- Computer Science
- Paid time off
- Cell phone reimbursement
Quick apply
Helpdesk Associate - troubleshooting
NTT Ltd —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Software troubleshooting
- Writing skills
Track Lead - Network LAN/WAN
HCLTech —Lucknow, Uttar Pradesh
- Microsoft Powerpoint
- Microsoft Access
- Computer networking
6d

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Senior Administrator - ServiceNow, IT Service Management

HCLTech -
Gautam Budh Nagar, Uttar Pradesh

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Job details

6 days ago

Qualifications

Incident management
Relationship management
ServiceNow
Communication skills
Negotiation

Full job description

Gautam Buddha Nagar, Uttar Pradesh
Job Summary

MiM Consultant

Key Responsibilities

CRITICAL INCIDENT MANAGER Key Responsibilities: Must understand the overall setup of IT Services and roles played by various Service Providers and demonstrate technical knowledge pertaining to two or more technology areas. Take the ownership to oversee the day to day operations relating to Incident Management Manage Major Incidents or situations across providers Manage high priority incidents from start to finish providing regular management updates to and bringing a satisfactory outcome for the customer Running both technical conference bridges and business update calls Documenting Issues, updating issues log, following issues to completion, and escalating issues to management team if needed Driving decision making for incident resolution and minimizing impact to the business Escalation to Senior IT Management Providing incident updates to stakeholders Capturing incident follow ups and completing formal Post Mortems Identifying stability trends and escalating them through the Problem Management process Coordinate decision making of critical, emergency break fix work by chairing conference calls and publishing formal communication Take full responsibility and ownership of incident resolution and service improvement, acting as a first point of escalation for high priority incidents Monitor the resolution of incidents involving multiple Service Providers and ensure it is within the SLA Qualifications/Skills: Must be an experienced resource with Minimum 7+ years of experience in Incident Management with knowledge & sound understanding of various IT technologies/domains. Very strong Influential relationship management skills with stakeholders, senior management, colleagues and external service providers. Proven troubleshooting skills within a support environment including a strong sense of commitment and drive towards incident resolution Passion for identifying problems that cause incidents and lengthen time to repair, and attacking the issues to eliminate the cause in our environment. Understanding of foundational IT technical issues and relationships Sensitivity and urgency in dealing with line of business outages. Ability to influence and lead technical conversations with various infrastructure support groups. Excellent verbal and written communication capabilities with the ability to interact and influence at all levels of the organisation.Strong oral and written communication skills Strong problem solving skills and the ability to logically break down a problem into smaller manageable parts to solve Supervisory skills and the ability to leverage support from other parts of the organization Proven expert in managing multiple stakeholders at all levels of the organization, but specifically at senior management level. Understanding of Technologies & ITSM Tool Coordination, negotiation, and persuasion skills

Skill Requirements

Major Incident Management

Other Requirements

ITIL Experienced

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Refine Your Search

servicenow technical jobs in up

Senior Administrator - ServiceNow, IT Service Management

Senior Analyst - English, Arabic, Microsoft Windows

Oracle Service Support Lead

Application Production Support Analyst- Distributed

Operations Specialist, Project Management & Sales

Network Engineer

Senior Endpoint Vulnerability Analyst

Experienced Professional, Help Desk

Helpdesk Senior Associate-ITSM

Asst Dir-Risk Management

AEM Operations Support Engineer

Security Project Manager – Oracle Fusion & Cyber Security

Senior Analyst - SailPoint IIQ Operations

Asset Management Specialist

MFT Operations Analyst

Principal Technical Architect

Workday Reporting Analyst

IT Systems and End Point Lead

Helpdesk Associate - troubleshooting

Track Lead - Network LAN/WAN

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