Lucknow District Uttar Pradesh Support associate Jobs – 112 Open Jobs Today

Sr Administrator (Support & Operations)
HCLTech —Lucknow, Uttar Pradesh
- Microsoft Excel
- Microsoft Access
- Azure
Administrator - Network LAN/WAN
HCLTech —Lucknow, Uttar Pradesh
- Communication skills
11d
Senior Process Associate - BFS
HCLTech —Lucknow, Uttar Pradesh
- Data analysis skills
- Analysis skills
- Typing
SME - Network LAN/WAN
HCLTech —Lucknow, Uttar Pradesh
- Analysis skills
- Communication skills
Senior Process Associate - Customer Care
HCLTech —Lucknow, Uttar Pradesh
- Communication skills
Engineer - Network LAN/WAN
HCLTech —Lucknow, Uttar Pradesh
SAP S/4HANA Materials Management Lead Consultant
HCLTech —Lucknow, Uttar Pradesh
- Inventory management
- Analysis skills
- Project management
Financial Consultant
Oikoshreem Infratech Pvt. Ltd. —Hasnain Market, Lucknow, Uttar Pradesh
- ₹15,000 - ₹25,000 a month
- Urgently hiring
- Sales
- 12th Pass
- Bachelor's degree
Quick apply
Senior Process Associate - Technical
HCLTech —Lucknow, Uttar Pradesh
- Communication skills
11d
CTL-DS Last Mile, EDSP - CTL
ASSPL - Delhi - C76 —Lucknow, Uttar Pradesh
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
4d
Business research Associate (Biotech Engineer)
GC cloud Info system Pvt Ltd —Lucknow, Uttar Pradesh
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
6d
ERP Specialist - ERP Data Management
HCLTech —Lucknow, Uttar Pradesh
- Oracle
- Software troubleshooting
- Databases
Junior Marketing Associate
Cedcoss —Lucknow, Uttar Pradesh
- Monday to Friday
- In-person
- Communication skills
- Marketing
Quick apply
Business Development Manager (BDM)
Lucknow Builders —Lucknow, Uttar Pradesh
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Sales Executive (Field Sales) Lucknow
RentStalk —Lucknow, Uttar Pradesh
- From ₹15,000 a month
- Part-time
- Sales
- English
- Master's degree
Quick apply
4d
Consultant, State Program Lead (EAII Advisors)
Evidence Action —Lucknow, Uttar Pradesh
- Full-time
- Medicine
- Microsoft Office
- Bachelor's degree
Quick apply
SAP ECC - Sales and Distribution Lead Consultant
HCLTech —Lucknow, Uttar Pradesh
- ERP systems
- System design
- Project management
Track Lead - Azure DevOps, Terraform
HCLTech —Lucknow, Uttar Pradesh
- Azure
- Software troubleshooting
- DevOps
9d
SAP S/4HANA Sales and Distribution Lead Consultant
HCLTech —Lucknow, Uttar Pradesh
- Project management
Lead Consultant(Product/Domain)
HCLTech —Lucknow, Uttar Pradesh
- SQL
8d

I want to receive the latest job alerts for support associate in lucknow district uttar pradesh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support associate jobs near lucknow district uttar pradesh

Devops Engineer jobs in Lucknow, Uttar Pradesh

Network Engineer jobs in Lucknow, Uttar Pradesh

Business Development Manager jobs in Lucknow, Uttar Pradesh

Sales Executive jobs in Lucknow, Uttar Pradesh

Lead Consultant jobs in Pune, Maharashtra

Lead Consultant jobs in Karnataka

Travel Consultant jobs in Mumbai, Maharashtra

Lead Consultant jobs in Gautam Budh Nagar, Uttar Pradesh

Travel Consultant jobs in Chennai, Tamil Nadu

Graduate Engineer Trainee jobs in Bengaluru, Karnataka

Software Engineer jobs in Kerala

Devops Engineer jobs in Wagle Estate, Thane, Maharashtra

Devops Engineer jobs in Madhya Pradesh

Devops Engineer jobs in Baner, Pune, Maharashtra

Instrumentation Engineer jobs in Mumbai, Maharashtra

It Support Engineer jobs in Ahmedabad, Gujarat

Devops Engineer jobs in Koramangala, Bengaluru, Karnataka

Senior Administrator jobs in Pune, Maharashtra

Senior Administrator jobs in Bengaluru, Karnataka

Senior Administrator jobs in Kolkata, West Bengal

Sr Administrator (Support & Operations)

HCLTech -
Lucknow, Uttar Pradesh

Apply Now

Job details

Qualifications

Microsoft Excel
Microsoft Access
Azure
SQL

Full job description

Lucknow, Uttar Pradesh
Job Summary
Conducts quality (soft skill & Language) review of telephone representatives' performance within functionally specific units to ensure quality service goals and standards are met and/or identify areas where improvement can be achieved.
Audits representatives' inbound and outbound phone calls and/or correspondence, observing tangibles and intangibles of customer experience.
Testing tickets and process compliant to policies and procedures
Participate in process reviews to inform the resolution of defects.
Coordinates with department Team Leaders and Managers to ensure appropriate number of audits is performed for each phone representative and to ensure representatives' availability during audit periods.
Take responsibility for providing and maintaining internal process metrics and tracking key deliverables
Evaluates and records the quality and performance during each call.
Summarizes findings and recommendations and forwards to supervisor to use in performance assessments and promotional decisions.
Provides feedback on uniform application of guidelines and procedures.
Provides critical data used to generate weekly or monthly reports on the performance of phone, chat or email representatives. Identifies adverse performance trends and patterns.
Provides input and assists with the development of additional training or policy and procedure changes that may be required to enhance service productivity.
Provides coaching, advice and guidance based on audit findings, and delivers performance feedback to associates as outlined in business unit's policies and procedures.
Mentors newly hired representatives to ensure a smooth transition from learning environment to daily production environment and may participate in providing formal training.
Participates in meetings and presentations or other designated special projects as assigned by department management. Maintains a comprehensive working knowledge of polices, procedure, and benefits across all product lines.
Develops job aides and other tools to assist representatives in improving overall quality of interactions.
Other duties as assigned by Management.
Key Responsibilities
Should possess skills to turn data into information, information into insight and insight into business decisions.
Should have knowledge to identify business trends utilizing real data to optimize statistical efficiency and quality.
Should be able to conduct full lifecycle analysis to include requirements, activities, and design.
Should have knowledge to develop analysis and reporting capabilities.
Experience in creating database on MS Excel, MS Access, SQL
Should have knowledge on MS Azure Cloud Data factory, Blob, or any other tool for storing large quantities of data.
Should know how to administer containers in MS Azure.
Should be able to deploy and schedule pipeline.
Experience in storing data, creating reports, analyzing reports, creating custom reporting pivots, charts and sharing findings with various departments, project stakeholders and management.
Identify, Analyze and Interpret trends or patterns in complex data sets.
Work with management to prioritize business and information needs.
Design Executive Reports for CXOs, EVPs and/or any other Executives
Design, create, alter, validate, and maintain Data Solutions, to meet business needs.
Compile analysis reports that are delivered to client and then follow-up on all results.
Determine and document project requirements for business processes and abide by those requirements for future projects’ reporting.
Interpreting data, analyzing results using statistical techniques and providing ongoing reports
Acquiring data from primary or secondary data sources and maintaining databases. Database may be any tool like MS Excel, MS Access, or Business Objects, etc.
Knowledge on MS Power Automate
Should be able to create automated workflows between apps and services to synchronize files, get notifications, collect data and more.
Should possess knowledge on building apps using MS Power Apps

Good to know how to write code to extend business app creation and customization using MS Power Apps

#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Apply Now

Refine Your Search

support associate jobs in lucknow district uttar pradesh

Sr Administrator (Support & Operations)

Administrator - Network LAN/WAN

Senior Process Associate - BFS

SME - Network LAN/WAN

Senior Process Associate - Customer Care

Engineer - Network LAN/WAN

SAP S/4HANA Materials Management Lead Consultant

Financial Consultant

Senior Process Associate - Technical

CTL-DS Last Mile, EDSP - CTL

Business research Associate (Biotech Engineer)

ERP Specialist - ERP Data Management

Junior Marketing Associate

Business Development Manager (BDM)

Sales Executive (Field Sales) Lucknow

Consultant, State Program Lead (EAII Advisors)

SAP ECC - Sales and Distribution Lead Consultant

Track Lead - Azure DevOps, Terraform

SAP S/4HANA Sales and Distribution Lead Consultant

Lead Consultant(Product/Domain)

I want to receive the latest job alerts for support associate in lucknow district uttar pradesh

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected