Hr Crm analyst Jobs – 117 Open Jobs Today

Senior Analyst - Billing/Invoicing Lead to cash
HCLTech —Gurugram, Haryana
- Microsoft Office
- Finance
- Analysis skills
Manager, Analytics
Cvent —Gurugram, Haryana
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Management
#ACN GN - SONG - Service - Salesforce Platforms - Manager
Accenture —Gurugram, Haryana
- Full-time
- Salesforce
- Master's degree
- MBA
Product Owner (Distribution)
EXL Service —Gurugram, Haryana
- Full-time
- Azure
- Computer Science
- Salesforce
8d
Insurance Client Systems - SalesForce - AVP New
Kohlberg Kravis Roberts & Co. —Gurugram, Haryana
- Email
- Salesforce
- English
- SQL
1d
QA Analyst
Programming.com —Panchkula, Haryana
- ₹3,00,000 - ₹6,00,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Commuter assistance
Quick apply
Call Center Analyst
NTT Ltd —Gurugram, Haryana
- Night shift
- English
- Bachelor's degree
- Agile
- Commuter assistance
- Health insurance
3d
Specialist - F&A - MDM 4A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Finance
- Master's degree
Quick apply
Sales Manager
Knowledgetics Research —Gurgaon H.O, Gurugram, Haryana
- ₹7,00,000 - ₹12,00,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Paid time off
- Cell phone reimbursement
Quick apply
Strategic Account Executive - Automotive Industry
Salesforce —Gurugram, Haryana
- Full-time
- Sales
- Salesforce
- ERP systems
React Developer
BKIT —Gurugram, Haryana
- ₹4,00,000 - ₹7,00,000 a year
- Full-time
- JavaScript
- APIs
- In-person
Quick apply
14d
Director Managed Enterprise Applications
OcIT —Gurugram, Haryana
- PMP
- ERP systems
- Leadership
Quick apply
3124757-Lead Assistant Manager
EXL Service —Gurugram, Haryana
- Full-time
- Oracle
- Computer Science
- Master's degree
Senior Accounts Receivable and Collections Analyst
Teads —Gurugram, Haryana
- Microsoft Excel
- Salesforce
- AI
Quick apply
1985251-Lead Assistant Manager
EXL Service —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Microsoft Access
- Oracle
2067748-Lead Assistant Manager
EXL Service —Gurugram, Haryana
- Full-time
- Microsoft Access
- Azure
- Computer Science
4912084-Lead Assistant Manager
EXL Service —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Computer Science
- Master's degree
#ACN S&C GN - CFO&EV -Finance Risk & Compliance -CL11
Accenture —Gurugram, Haryana
- Full-time
- Finance
- Master's degree
- Project management
2070747-Lead Assistant Manager
EXL Service —Gurugram, Haryana
- Full-time
- Oracle
- Computer Science
- Master's degree
Sales Co-ordination Analyst
Machenzzo India —Faridabad, Haryana
- ₹2,40,000 - ₹3,60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Senior Analyst - Billing/Invoicing Lead to cash

HCLTech -
Gurugram, Haryana

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Job details

Qualifications

Live chat
Securities & Exchange Commission
Microsoft Office
Finance
Analysis skills
Bachelor's degree
Communication skills

Full job description

Gurugram, Haryana
Job Summary

Deal Support Agent (Tier 1) Job Overview Responsibilities As a Deal Support Agent (Tier 1), you are the first point of contact for our Sales teams in a high-velocity, live-chat environment. You wi l provide real-time guidance on the entire deal life cycle—including customer setup, contracting, and quote generation—while navigating complex Google processes and policies. Your mission is to ensure every deal entering the pipeline is accurate, compliant, and positioned for seamless booking through instant, expert intervention. You wil provide rapid support, ensuring that every request is validated and processed with speed and absolute compliance.

Key Responsibilities

Live-Chat Delivery & Execution Real-Time Response: Provide rapid, high-quality responses to Sales queries regarding CRM navigation and deal process support within a chat interface. Multi-Thread Management: Efficiently manage multiple chat threads while maintaining high accuracy and professional "chat etiquette." Policy Compliance: Ensure guidance is given in real-time compliance with internal Google policies and processes. CRM Hygiene: Ensure real-time CRM hygiene and quote-to-cash accuracy. Core Responsibilities Review and validate contract request intake form from Sales including validating customer information and existing contract information in CRM system Create sales opportunities in the Looker CRM system Prepare, review and deliver quotes based on Sales-provided requests Create bespoke contract packages from standard components Identify the need for, seek, and record cross-functional or business stakeholder approvals for various components of the commercial or contractual package Validate customer-signed documents and submit for booking Provide input and assistance to the Order Management team with respect to the booking and provisioning process Ensure compliance with work instructions and absolute compliance with corporate, legal, and SEC guidelines including ethical and financial rules Escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets Respond and action in a timely professional manner any escalations received Use deductive reasoning to make sound business decisions. Folow best practices and work cross-functionaly with multiple teams to complete the above tasks and other daily job functions.

Skill Requirements

Graduate of any 4 year degree; idealy Business, Finance or Marketing Ski l Requirements Self-starter with ability to independently identify action items required in any given situation (high-level critical thinking) Solid working knowledge of commercial Customer Relationship Manager (CRM) and Contract Lifecycle Management (CLM) systems, as wel as proficiency with major office productivity suites (Workspace, Microsoft Office) Customer service mind-set Strong analytical and problem solving skils Ability to translate complex legal and procedural concepts into clear, concise "chat-friendly" explanations without losing technical accuracy. Excelent written and verbal communication skils, facilitating clear and open communication at al levels of the organization Adaptable to a changing environment & flexible with regard to working patterns (i.e. shiftwork) Able to handle pressure and wiling to do extended hours when necessary Previous experience providing support in a high-volume live-chat environment is a significant plus. Deal Support Agent (Tier 2) Job Overview As a Deal Support Agent (Tier 2) , you are the first point of contact for our Sales teams in a high-velocity, live-chat environment. You wi l provide real-time guidance on the entire deal life cycle—including customer setup, contracting, and quote generation—while navigating complex Google processes and policies. Your mission is to ensure every deal entering the pipeline is accurate, compliant, and positioned for seamless booking through instant, expert

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Refine Your Search

crm analyst jobs in hr

Senior Analyst - Billing/Invoicing Lead to cash

Manager, Analytics

#ACN GN - SONG - Service - Salesforce Platforms - Manager

Product Owner (Distribution)

Insurance Client Systems - SalesForce - AVP New

QA Analyst

Call Center Analyst

Specialist - F&A - MDM 4A

Sales Manager

Strategic Account Executive - Automotive Industry

React Developer

Director Managed Enterprise Applications

3124757-Lead Assistant Manager

Senior Accounts Receivable and Collections Analyst

1985251-Lead Assistant Manager

2067748-Lead Assistant Manager

4912084-Lead Assistant Manager

#ACN S&C GN - CFO&EV -Finance Risk & Compliance -CL11

2070747-Lead Assistant Manager

Sales Co-ordination Analyst

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