Kharadi Pune Maharashtra Customer support representative Jobs – 145 Open Jobs Today

Product Owner
Ontic Technologies —Pune, Maharashtra
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Health insurance
Executive
EXL Service —Pune, Maharashtra
- Full-time
- Customer service
- English
- Analysis skills
9d
Customer Service Representative (CSR)
Green Era Agri World —Pune, Maharashtra
- English
- Bachelor's degree
- Communication skills
Business Development Representative
iProgrammer —Pune, Maharashtra
- Computer Science
- Sales
- B.Sc
Customer Service Representative
Optimas International —Pune, Maharashtra
- Full-time
- Microsoft Word
- Computer literacy
- Microsoft Office
Quick apply
Training and Quality Manager
EVERSANA —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Senior Associate
PwC —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Product Support Representative - Securities Finance (Pune Location)
FIS Global —Pune, Maharashtra
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Customer Service Representative
Nexus Software System —Pimpri-Chinchwad, Maharashtra
- ₹22,000 - ₹32,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Flexible schedule
Quick apply
Business Management
Mibelle biochemistry —Pimpri-Chinchwad, Maharashtra
- ₹25,000 - ₹54,000 a month
- Part-time
- Microsoft Powerpoint
- Microsoft Office
- Administrative experience
- Flexible schedule
Quick apply
5d
Manager - Network Operations & Support
Tata Communications —Pune, Maharashtra
- Full-time
- Bachelor's degree
Senior Associate - Financial Services Operations
SS&C Technologies —Pune, Maharashtra
- Full-time
- Computer skills
- Communication skills
Sales Representative
TestRight Nanosystems —Pune, Maharashtra
- ₹30,000 - ₹50,000 a month
- Full-time
- Sales
- Bachelor's degree
- Travel
- Cell phone reimbursement
Quick apply
6d
Sales Development Representative
Snowflake —Pune, Maharashtra
- Full-time
- Computer science
- ERP systems
- Finance
Consultant - Customer Engagement
Beghou Consulting —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Product Support Representative III
UKG (Ultimate Kronos Group) —Pune, Maharashtra
- Customer service
- Salesforce
- Bachelor's degree
9d
Product Manager
Armor Defense Inc —Pune, Maharashtra
- Full-time
- Master's degree
- APIs
- AI
Quick apply
Senior Change Manager
bp —Pune, Maharashtra
- Full-time
- Product management
- Travel
- APIs
5d
Jr. Software Engineer
CannonDesign —Pune, Maharashtra
- Azure
- Computer Science
- DevOps
Google Cloud Database Administrator
EVERSANA —Pune, Maharashtra
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
Quick apply
1d

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Product Owner

Ontic Technologies -
Pune, Maharashtra

Apply Now

Job details

Full-time

Benefits

Internet reimbursement
Health insurance

Qualifications

Jira
Computer Science
Business analysis
Information Systems
Analysis skills
Bachelor's degree
Confluence
B2B
Software development
APIs
Agile
Communication skills
SDLC

Full job description

OverviewApplication

Who We Are

Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its AI-powered Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations.

As a Product Owner at Ontic, you will work closely with Product Management, UX Design, QA, and Engineering to ensure product requirements are clearly defined, technically feasible, and delivered with high quality. This role is primarily focused on supporting current and upcoming product releases by creating clarity from ambiguity, maintaining backlog readiness, and enabling Engineering teams to execute efficiently throughout the software development lifecycle.

You will serve as the primary Product representative supporting Engineering teams during active development and release. Success in this role requires strong analytical thinking, excellent communication skills, and the ability to drive alignment across cross-functional teams. Success will be measured by the quality of requirements, backlog readiness, stakeholder alignment, and the team’s ability to deliver roadmap commitments predictably and on time.

What You’ll do

Partner closely with Product Managers to translate product strategy and roadmap initiatives into detailed feature requirements and user stories
Collaborate with Engineering, UX, and QA teams to refine requirements, clarify business logic, and ensure readiness for development
Own and manage the team backlog, ensuring priorities are clearly defined and aligned with business objectives
Write detailed epics, user stories, workflows, and acceptance criteria
Lead backlog refinement sessions and support sprint planning activities with Engineering teams
Work directly with developers during implementation to answer questions, clarify requirements, and support delivery execution
Partner closely with Engineering to identify delivery risks, dependencies, scope tradeoffs, and requirement gaps in the development lifecycle
Monitor development progress and proactively address requirement issues that could impact release timelines, scope, or quality
Participate actively in Agile ceremonies including sprint planning, standups, retrospectives, and defect triage
Ensure features are fully defined, dependencies are identified, and edge cases are considered prior to development
Support Product Managers in gathering and synthesizing input from Client Success, Services, and Sales into clear requirements
Support user acceptance testing, release readiness activities, and post-release validation
Continuously improve backlog quality, delivery processes, and cross-functional collaboration

What We’re looking For

4-6 years of experience as a Product Owner, Product Manager, Business Analyst, Systems Analyst, or similar delivery-focused product role supporting Agile software development teams
Strong technical aptitude, including the ability to understand APIs, data flows, system configurations, permissions models, and integration requirements.
Experience working closely with Agile Engineering teams in a SaaS, preferably B2B, software environment
Strong experience writing detailed user stories, acceptance criteria, workflows, and functional requirements
Proven ability to manage and prioritize a product backlog in a fast-paced Agile environment
Excellent communication and collaboration skills with both technical and non-technical stakeholders
Strong analytical and problem-solving skills with attention to detail
Technical aptitude and understanding of software development concepts and processes
Experience with tools such as JIRA, Confluence, and product analytics platforms is preferred
Bachelor’s degree in Business, Information Systems, Computer Science, or related field preferred

You Believe

Clear requirements and strong collaboration lead to better product outcomes
Solving customer problems requires close partnership between Product and Engineering
Agile development thrives on communication, transparency, and continuous improvement
Delivering high-quality user experiences requires attention to detail and operational excellence

Ontic Benefits & Perks

Passionate and purpose-driven team to work with
Competitive Salary
Medical Benefits
Internet Reimbursement
Meals

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at [email protected] or call (512) 572-7400

Apply for this Job

Location

Pune, India

Employment Type

Full time

Department

Product

Apply Now

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customer support representative jobs in kharadi pune maharashtra

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