Chennai District Tamil Nadu Customer service representative Jobs – 85 Open Jobs Today

Customer Service Professional – Inbound
MedExpert Billing and Consulting —Chennai, Tamil Nadu
- Hybrid work
- English
- Microsoft Office
- 12th Pass
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5d
Customer Service Associate
GRG POLY DYNAMICS PRIVATE LIMITED —Chennai, Tamil Nadu
- ₹18,000 - ₹24,000 a month
- Part-time
- In-person
Quick apply
Professional- Customer Care- Release- GBSI
CMA CGM —Chennai, Tamil Nadu
- Microsoft Office
- Bachelor's degree
- Typing
12d
Financial Services Digital Customer Experience Strategy Leader - India
Capgemini —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Salesforce
- Health insurance
- Paid time off
Quick apply
Job Title: Payroll and Customer Support Representative (CPP/SHRM)
Worklio —Chennai, Tamil Nadu
- ₹10,000 - ₹24,000 a year
- Night shift
- English
- Communication skills
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Customer Support Associate
closingcircle —Nungambakkam, Chennai, Tamil Nadu
- ₹17,000 - ₹20,000 a month
- Urgently hiring
- In-person
- Commuter assistance
Quick apply
Customer Service - Advisor (3-8 yrs)
The Viswa Group —Tambaram, Chennai, Tamil Nadu
- ₹45,000 - ₹65,000 a month
- Full-time
- Customer service
- English
- Windows
- Paid time off
Quick apply
4d
Customer Service Assistant
MEDALL HEALTHCARE PRIVATE LIMITED —Chennai, Tamil Nadu
- ₹14,474.77 - ₹34,162.32 a month
- Full-time
- In-person
- Paid time off
- Paid sick time
Quick apply
Client Service Representative
Family Health Plan —Chennai, Tamil Nadu
- ₹16,000 - ₹22,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Health insurance
- Life insurance
Quick apply
12d
Customer Service Representative
QPSG —Perungudi, Chennai, Tamil Nadu
- ₹10,000 - ₹15,000 a month
- Full-time
- English
- 12th Pass
- Bachelor's degree
Quick apply
Senior Process Associate - Customer Care
HCLTech —Chennai, Tamil Nadu
- Communication skills
Customer Support Associate
Resource Search consultancy —Chennai, Tamil Nadu
- ₹13,000 - ₹20,000 a month
- Full-time
- Customer service
- English
- Data entry
- Health insurance
- Life insurance
Quick apply
11d
Customer Support Representative
Savyasasy Software Solutions private limited —Teynampet, Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Health insurance
- Cell phone reimbursement
Quick apply
Customer Support Representative
VeeTee Technologies Pvt Ltd —Velachery, Chennai, Tamil Nadu
- ₹12,000 - ₹15,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
Customer Support Specialist - Hindi/Telugu/English
DigiSME Software Private Limited —Karapakkam, Chennai, Tamil Nadu
- ₹20,000 - ₹35,000 a month
- Full-time
- English
- In-person
- Health insurance
Quick apply
Associate Customer Service Rep
Revvity —Chennai, Tamil Nadu
- B.Sc
- Master's degree
- Bachelor's degree
Customer Support Associate /Sales Executive
Cadd Centre —Velachery, Chennai, Tamil Nadu
- ₹15,000 - ₹30,000 a month
- Full-time
- CAD
- Customer service
- English
Quick apply
Call Centre Agent
Genius Attestation Services & IT Solution Pvt. Ltd. —Chennai, Tamil Nadu
- ₹15,000 - ₹17,000 a month
- Full-time
- English
- Microsoft Office
- Business development
- Cell phone reimbursement
Quick apply
Customer Service Representative
LeadSense Media India Pvt Ltd —Anna Salai, Chennai, Tamil Nadu
- ₹15,644.60 - ₹33,694.46 a month
- Full-time
- Sales
- Customer service
- English
- Cell phone reimbursement
Quick apply
Customer Support Associate
RRD GO Creative —Chennai, Tamil Nadu
- Full-time
- Customer service
- Communication skills

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Customer Service Professional – Inbound

MedExpert Billing and Consulting
Chennai, Tamil Nadu

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Job details

5 days ago

Qualifications

Accounts receivable
English
Microsoft Office
12th Pass
Medical billing
Data entry
Typing
Billing

Full job description

Job Summary

Answer & conduct phone calls and other customer service tasks in a timely and courteous manner and according to applicable compliance procedures.

Major Responsibilities/Activities

- Answer phone calls quickly and in a pleasant manner.
- Identify each caller’s needs and determine the next appropriate action, which may include clarifying charges/payments, collecting, adding, updating, and filing insurance, resolving complaints, and/or notifying.
- Utilize all resources provided: Job aids, SOP’s. Question Queue, Client Specs.
- Notify supervisors/management of complaints that cannot be resolved on the first call.
- Address each caller’s needs while being sensitive to the appropriate amount of time needed to complete and close the call in a courteous manner.
- Accurately document each call and the outcome in Rescue Net Billing in an efficient, clear, and concise manner. Documentation must be understandable if read later and/or by another employee.
- Identify appropriate situations for transferring/escalating a call to a senior advisor, supervisor or member of management.
- Detect caller patterns and provide appropriate feedback to supervisor to reduce or prevent possible future call.
- Conduct all job tasks, duties, phone calls, and interactions with respect and in accordance with company compliance policies and applicable government regulations.
- Consistently support and demonstrate the company mission and values.
- File insurance from information provided by patient on the EMSMC website in an accurate and timely manner.
- Mentor new hires.
- Assist with special projects as assigned.
- Perform other duties as assigned.

Required Education, Skills, & Experience

- High School Diploma or GED is required.
- Understanding of Medicare, Medicaid, commercial, and patient reimbursement/billing, and HIPAA.
Ability to collaborate effectively with multi-departmental and diverse teams to achieve results.
- Strong typing and data entry skills.
- Ability to learn, understand, and work within specific client requirements.
- Highly organized with ability to be proactive, manage time, and prioritize work with little supervision.
- Ability to function well within a cross-functional team setting.
- Willing and able to adapt to changes in work environment, procedures, priorities, schedule, and job duties.
- Proficiency in English is necessary for job-related communication, including understanding policies, writing correspondence, and engaging with colleagues or clients.

Preferred Education, Skills, & Experience

Previous medical billing and/or accounts receivable experience.
HIPAA certification.
Strong MS Office skills with the ability to manipulate data and create formulas in Excel.

Working Environment

The office environment is a controlled indoor setting with minimal exposure to adverse conditions.
Noise levels in the office are typically moderate and consistent with a standard office setting.
For employees approved to work in a hybrid or remote setting, a quiet, private workspace free from significant distractions is required to ensure productivity during work hours.
A reliable internet connection is required for hybrid/remote work. EMS|MC will provide necessary equipment, including a computer, monitor, keyboard, mouse and headset.

Physical Requirements:

Sitting: frequent and prolonged periods of sitting at a desk while working on a computer.
Communication: frequent and prolonged periods of speaking, listening, reading, and writing.
Fine motor skills: frequent use of hands for typing and operating a computer mouse.
Movement: occasional walking and climbing of stairs; limited bending, kneeling, lifting, and carrying of office-related items.

Employees must be able to perform the essential functions of this position. Reasonable accommodations will be provided to qualified individuals with disabilities as needed to support their ability to perform these essential functions. If you require an accommodation for this position or to participate in the application process, please contact HR at mailto:[email protected].

The responsibilities and duties outlined in this job description are not exhaustive and may be subject to change to meet the needs of the business. This job description is not an implied contract of employment and does not alter the at-will employment relationship.

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Refine Your Search

customer service representative jobs in chennai district tamil nadu

Customer Service Professional – Inbound

Customer Service Associate

Professional- Customer Care- Release- GBSI

Financial Services Digital Customer Experience Strategy Leader - India

Job Title: Payroll and Customer Support Representative (CPP/SHRM)

Customer Support Associate

Customer Service - Advisor (3-8 yrs)

Customer Service Assistant

Client Service Representative

Customer Service Representative

Senior Process Associate - Customer Care

Customer Support Associate

Customer Support Representative

Customer Support Representative

Customer Support Specialist - Hindi/Telugu/English

Associate Customer Service Rep

Customer Support Associate /Sales Executive

Call Centre Agent

Customer Service Representative

Customer Support Associate

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