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Technical Program Manager

Vunet Systems
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Benefits

Health insurance

Qualifications

Microsoft Powerpoint
Microsoft Excel
Full-stack development
Enterprise Software
Machine learning
Conflict management
Communication skills

Full job description

Join Our Journey at VuNet

VuNet is a pioneer in Business Journey Observability, leveraging Big Data and Machine Learning to transform digital experiences across the financial services. Our deep-tech platform provides end-to-end visibility into customer journeys — empowering proactive issue resolution, operational resilience, and superior user satisfaction.

If you’ve ever used instant payment systems like UPI, chances are you’ve already experienced the power of our platform — we monitor over 28 billion digital transactions monthly (that’s equal to watching 3 years of tik-tok videos), touching 400 million users with leading banks and financial institutions.

VuNet is Series B funded, part of NASSCOM DeepTech Club, awarded NASSCOM’s AI Gamechanger, recognized in Forbes DGEMS 200 and by several global analysts including Gartner, Omdia.

We’re building a new category of observability purpose-built for complex digital journeys — across payments, lending, core banking and more — already powering some of the largest banks in India and MEA.

Your Role: Technical Program Manager

We are looking for smart, self-motivated people with excellent communication skills to join our Customer Operations Team as Technical Program Manager, with a passion for customer handling and demonstrated experience. You will be responsible for technical delivery and integration of VuNet’s AIOps platform in the customer environment. You will lead a team of Platform engineers and work with a cross functional team of Product and Customer Organization to deliver on the implementation.

Are you excited to be a part of VuNet's trailblazing team? Join VuNet and make a difference

Roles & Responsibilities

Overall program planning, detailed project plan with milestones, governance.
Execution of programs by working with VuNet teams and Customer teams.
Provide regular status updates and conduct demo/review meetings.
Plan and identify risks early and work with necessary teams for mitigation.

What You Bring

Mandatory Skills

10+ years of experience in IT projects/programs, should have done hands-on work.
Minimum 2 years of experience in leading large Program deliveries for Tier-1 customers.
Experience in programs/projects involving IT Performance monitoring tools.
Proven ability to articulate a deep understanding of technology, service offerings, and enterprise software deployments during client interactions.
Ability to create and manage detailed implementation roadmaps, ensuring that observability solutions are delivered on time and meet customer requirements.
Strong technical expertise in delivering Observability-focused solutions and services
Understanding the full observability stack, including metrics, logs, traces, and real-time monitoring. Knowledge of how these components integrate to provide insights into system health and performance.
Well versed in MS Excel, PowerPoint, MPP.
Must be a self-starter, motivated individual who works well under pressure.
Ability to multitask, prioritize and coordinate tasks to meet multiple deadlines.
Ability to drive collaboration with executives, business and technical teams to achieve effective solutions.
Outgoing and comfortable building cross-functional relationships.
Effective communication skills with all levels of management.
Conflict resolution and negotiations skills to resolve disagreements quickly and effectively, bringing a problem-solving attitude to conflicting approaches and priorities involving others.

What We Offer

Life at VuNet: Building the Future Together

At VuNet, we’re building a world-class observability platform, proudly Made in India — and we're just getting started.

We’re a team of passionate problem-solvers who love tackling complex challenges. We learn fast, adapt quickly, and stay curious — especially when it comes to exploring and staying ahead of the curve with emerging technologies like Gen AI.

More than just a tech company, VuNet is a place where collaboration, learning, and innovation are part of everyday life. We believe in working together, taking ownership, and growing as a team.

If you’re looking to work on cutting-edge technology, make a real impact, and grow with a supportive team — you’ll feel right at home at VuNet.

Benefits For You

Health insurance coverage for you, your parents, and dependents.
Mental wellness and 1:1 counselling support.
A learning culture that promotes growth, innovation, and ownership.
Transparent, Inclusive, and high-trust workplace culture.
New Gen AI and integrated Technology workspace.
Supportive career development programs to expand your skills and enhance expertise with various training programs.

Apply Now

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