New Town Kolkata West Bengal Caller Jobs – 81 Open Jobs Today

Tele caller - Odiya
Sylvan Plyboard India Ltd —Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
Tele Caller
UPTALENT —Kolkata, West Bengal
- ₹12,000 - ₹18,000 a month
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Tele Caller Executive
NMB Communications PVT LTD —Salt Lake, Kolkata, West Bengal
- ₹10,000 - ₹16,000 a month
- Full-time
- English
- 12th Pass
- In-person
- Paid time off
- Paid sick time
Quick apply
Tele Caller Executive
Lexicon Commercial Pvt Ltd —Topsia, Kolkata, West Bengal
- ₹12,000 - ₹15,000 a month
- Full-time
- Customer service
- 12th Pass
- In-person
Quick apply
TELE CALLER INTERN
Mtrench —Kolkata, West Bengal
- Organisational skills
- Internship
- Communication skills
Tele Caller Executive
VZYBLE —Kolkata, West Bengal
- ₹6,000 - ₹15,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
Tele Caller Executive
Needs Tele —Kankurgachi, Kolkata, West Bengal
- ₹10,000 - ₹15,000 a month
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Health insurance
- Cell phone reimbursement
Quick apply
Tele Caller Executive
Oneisok Information (OPC) Private Limited —Kolkata, West Bengal
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Excel
- English
- 12th Pass
Quick apply
1d
Tele Caller Executive
Infotel Services and Sales Private Limited —Taratala, Kolkata, West Bengal
- ₹10,000 - ₹12,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
12d
Tele Caller Executive
COSMO TOURS & TRAVELS —Kolkata, West Bengal
- ₹9,000 - ₹12,000 a month
- Full-time
- Sales
- Customer service
- In-person
Quick apply
Customer Engagement Executive
Clirnet —Kolkata, West Bengal
- CRM software
- Sales
- Customer service
Quick apply
Tele Caller
NMB Communications PVT LTD —Salt Lake City, West Bengal
- ₹10,000 - ₹15,000 a month
- Full-time
- English
- 12th Pass
- In-person
- Paid time off
- Paid sick time
Quick apply
Tele - Caller - Admission Staff Support
My First Choice —Howrah, West Bengal
- ₹11,900 - ₹17,000 a month
- Full-time
- English
- In-person
- Paid time off
- Cell phone reimbursement
Quick apply
WE ARE HIRING – TELE CALLERS
JENIC INSTITUTE ,KOLKATA —Dumdum, Kolkata, West Bengal
- ₹6,000 - ₹8,000 a month
- Full-time
- Sales
- English
- Bachelor's degree
Quick apply
Tele Caller Executive
Oneisok Information Opc Private Limited —Taltala, Kolkata, West Bengal
- ₹10,000 - ₹15,000 a month
- Full-time
- Sales
- Customer service
- In-person
Quick apply
1d
Tele Caller Executive
Hansa Research Group Pvt. Ltd. —Kasba, Kolkata, West Bengal
- ₹10,000 - ₹12,000 a month
- Full-time
- Sales
- English
- 12th Pass
Quick apply
Tele Caller Executive
Shree Radhe Motors —Kolkata, West Bengal
- ₹10,000 - ₹15,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Cell phone reimbursement
Quick apply
Tele Caller Executive
AMS COMTEL BPMS PVT.LTD —Salt Lake City, West Bengal
- ₹9,207.95 - ₹16,000.00 a month
- Full-time
- Sales
- 12th Pass
- Bachelor's degree
Quick apply
Telesales - Insurance Sales
Dv Insurance Broking Pvt.Ltd —Bhawanipore, Kolkata, West Bengal
- Up to ₹13,000 a month
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
AR Caller
Daya Consultancy Services —Kolkata, West Bengal
- Online application
- Communication skills
- Negotiation

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Tele caller - Odiya

Sylvan Plyboard India Ltd
Kolkata, West Bengal

Quick apply

Job details

Full-time
₹15,000 - ₹20,000 a month

Qualifications

Microsoft Excel
Customer service
Odia
English
Microsoft Office
Sales
Business development
Bachelor's degree
Hindi
Communication skills

Full job description

Company: SYLVAN PLYBOARD INDIA LIMITED
Industry: Plywood Manufacturing
Department : Customer Relations
Job Location: WORK FROM OFFICE – KOLKATA – SECTOR V SALT LAKE
Employment Type: Full-Time
Salary: ₹15,000 – ₹20,000 per month
Experience: Freshers are welcome

1. Job Purpose

We are looking for a confident and enthusiastic Tele caller to join our plywood business. The candidate will be responsible for making and receiving calls, communicating with customers and dealers, generating leads, following up with prospective customers, and supporting the sales team in developing business opportunities.

2. Key Responsibilities

Make outbound calls to prospective customers, dealers, retailers and business contacts.
Handle incoming customer calls and provide relevant information about company products.
Explain plywood products, specifications, availability and other basic product information to customers.
Generate sales leads through telephone calls and follow up on existing leads.
Maintain regular follow-up with customers and prospective dealers.
Coordinate with the Sales Team for customer enquiries and business leads.
Maintain daily records of calls made, enquiries received, follow-ups and lead status.
Update customer information and communication details in the company's records/CRM.
Identify customer requirements and forward qualified leads to the concerned Sales Executive.
Follow up with customers regarding quotations, orders, payments and other sales-related matters when required.
Build and maintain good relationships with customers and dealers.
Achieve assigned daily/weekly/monthly calling and lead-generation targets.
Escalate customer complaints or important issues to the concerned department.
Prepare daily/weekly calling and follow-up reports for the reporting manager.
Maintain professional communication and represent the company positively.

3. Eligibility Criteria

Educational Qualification:

Graduate in any discipline – Mandatory.

Experience:

Freshers are welcome.
Prior experience in tele calling, customer service, sales or business development will be an advantage.

4. Language Skills

The candidate should be comfortable communicating in:

English – Good communication skills preferred
Hindi – Good communication skills
Odia/Oriya – Good communication skills

The candidate should be confident and comfortable speaking with customers over the telephone.

5. Required Skills & Competencies

Good verbal communication skills.
Confident and pleasant telephone manner.
Ability to communicate clearly with customers.
Good listening and convincing skills.
Basic knowledge of MS Office/Excel.
Ability to maintain calling and follow-up records.
Positive attitude and willingness to learn.
Good interpersonal skills.
Ability to work with sales targets.
Strong follow-up and customer-handling skills.
Basic understanding of sales and customer service will be an advantage.

6. Salary & Benefits

Salary Package: ₹15,000 – ₹20,000 per month

The final salary will depend on the candidate's communication skills, qualification, experience and overall suitability for the position.

Freshers: Welcome to apply.

7. Ideal Candidate Profile

The ideal candidate should be a graduate with good communication skills, who is confident while speaking with customers and comfortable communicating in English, Hindi and Odia/Oriya.

Candidates who are enthusiastic about sales, customer interaction and business development are encouraged to apply.

8. Key Performance Indicators (KPIs)

The Telecaller may be evaluated on:

Number of calls made per day.
Number of successful customer conversations.
Number of qualified leads generated.
Follow-up completion rate.
Customer enquiry conversion.
Dealer/retailer leads generated.
Sales team support and lead quality.
Accuracy of calling and customer records.
Achievement of monthly targets.
Professionalism and customer communication.

9. Reporting

Reports To: Sales Manager / Sales Head / HR & Administration

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

Quick apply

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