Overview:
We are seeking an experienced Principal, Principal HRIS Technical Consultant to lead the administration, optimization, support, and continuous enhancement of our global HR technology ecosystem. This role will serve as a strategic partner to HR, Talent, Compensation, Payroll, and IT teams, ensuring Workday and related HR systems deliver scalable, efficient, and user-friendly solutions that enhance employee experience and business outcomes. The ideal candidate will possess deep expertise in Workday Core HCM, Talent & Performance, Advanced Compensation, HR business processes, reporting, workflow automation, system configuration, and production support. This role requires a combination of functional consulting, technical problem-solving, stakeholder management, analytics, and project leadership within a global HR environment. The Principal, Talent Systems & Operations will report to the Senior Manager, HRBP & Talent Operations.
About Us:
ICIMS is a leading enterprise hiring platform that combines the scale and reliability of enterprise software with the transformative power of AI. Thousands of organizations across more than 200 countries and territories trust ICIMS to find and hire the people who shape their future and drive their business forward. Powered by insights from billions of hiring interactions, continuous AI innovation, and a highly extensible platform, ICIMS helps organizations turn talent acquisition into a competitive advantage. For more than 25 years, ICIMS has delivered end-to-end hiring solutions that improve recruiting efficiency, reduce costs and create exceptional candidate experiences.
ICIMS helps solve one of the biggest challenges businesses face today: building a workforce that can adapt, scale, and perform in an increasingly competitive and unpredictable talent market. We uniquely do that by combining enterprise-grade hiring technology, AI-powered insights and automation, and connected talent experiences to help organizations improve hiring outcomes while driving measurable impact.
Responsibilities:
Workday Administration & Configuration
- Lead administration, configuration, and optimization of Workday Core HCM and Talent applications.
- Configure and maintain business processes, supervisory organizations, job profiles, worker data, security roles, and organizational structures.
- Manage HR system workflows, functionality, configurations, and automation to improve efficiency and user experience.
- Act as the primary Workday subject matter expert and provide guidance on system capabilities and best practices.
- Ensure HR systems are scalable, compliant, and aligned with business requirements.
Talent & Performance Management
- Configure and support talent management processes including goal management, performance reviews, competencies, talent reviews, succession planning, career development, and calibration activities.
- Support annual and mid-year performance cycles and talent review programs.
- Partner with HR stakeholders to improve talent management processes through technology solutions.
- Manage system enhancements related to talent workflows, rating scales, competency frameworks, and development planning. Advanced Compensation
- Support and configure compensation review cycles, merit planning, bonus programs, stock/equity processes, and compensation-related workflows.
- Validate compensation calculations and perform end-to-end testing of compensation solutions.
- Collaborate with Compensation and HR teams to optimize compensation administration processes.
- Provide analytical insights supporting compensation planning and decision-making. Reporting, Analytics & Data Governance
- Own HR reporting, dashboards, metrics, and analytics across the employee lifecycle.
- Develop custom reports, dashboards, calculated fields, and data visualizations to support business decisions.
- Analyze workforce trends, KPIs, talent metrics, and operational performance indicators.
• Ensure data integrity, governance, security, and compliance across HR systems. • Maintain accurate, clean, and reportable HR data. Production Support & Operations
- Manage day-to-day production support activities and ensure resolution of incidents within established SLA timelines.
- Troubleshoot system issues, perform root cause analysis, and partner with vendors and technical teams for resolution.
- Track, prioritize, and manage support tickets, enhancement requests, and system improvements.
• Lead issue management, escalation handling, and continuous operational support activities. • Support employee and manager self-service capabilities and process automation initiatives. • Prepare and maintain materials, guides, and process documentation Testing, Releases & Change Management
- Gather business requirements and translate them into functional and technical system solutions.
- Develop functional specifications, test plans, and testing scenarios.
- Execute SIT, UAT, regression testing, and release validation activities.
- Evaluate Workday releases and implement required enhancements and updates.
- Support system implementations, migrations, acquisitions, and transformation initiatives.
- Ensure adherence to change control and system governance frameworks.
Stakeholder & Project Management
- Collaborate with HR, Talent Management, Compensation, Payroll, Finance, Security, and IT teams.
- Facilitate requirement gathering workshops and provide solution recommendations.
- Lead cross-functional HR technology projects from design through deployment.
- Deliver end-user training, knowledge sharing sessions, user guides, and process documentation.
- Communicate project status, risks, issues, and recommendations to stakeholders and leadership.
Preferred:
Bachelor’s degree in Human Resources, Information Systems, Business Administration, Computer Science, or related field.
- 6-10 years of experience in HR Technology, HRIS, Workday Consulting, or Talent Systems administration.
- 4+ years of hands-on Workday experience supporting: Core HCM Talent & Performance Advanced Compensation
- Strong understanding of HR business processes and employee lifecycle management.
- Experience with system configuration, business process management, security, reporting, and production support.
- Experience managing HR technology projects, testing, and change management initiatives.
- Proven ability to translate business requirements into scalable Workday solutions.
- Strong analytical, problem-solving, communication, and stakeholder management skills.
- Experience working in a global and matrixed environment.
EEO Statement:
ICIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at ICIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at
[email protected].
Compensation and Benefits:
Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits
