Madanpur Khadar Delhi Delhi Service coordinator Jobs – 160 Open Jobs Today

Service Coordinator
Foxbrain —Ghaziabad, Uttar Pradesh
- ₹25,000 - ₹35,000 a month
- Full-time
- Customer service
- Microsoft Office
- Master's degree
Quick apply
12d
Trainer (Customer Relationship Executive)
National Institute Of Education And Development(NIED) —Noida, Uttar Pradesh
- ₹15,000 - ₹30,000 a month
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- CRM software
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- English
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Business Development Executive (BDE)
First Connect Worldwide LLC —Noida Sector 62, Noida, Uttar Pradesh
- ₹25,000 - ₹50,000 a month
- Full-time
- Microsoft Word
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- Microsoft Outlook
- Commuter assistance
- Food provided
Quick apply
9d
Operation Executive
Ride N Repair —Noida, Uttar Pradesh
- ₹22,000 - ₹25,000 a month
- Full-time
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Coordinator, Document Controls
WSP —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Project management
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Studio Coordinator
RAJ DEZ ARCO —Noida Sector 62, Noida, Uttar Pradesh
- ₹25,000 - ₹35,000 a month
- Full-time
- Hospitality
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Patient Coordinator
Hearingaids solution —Mayur Vihar Ph-I, Delhi, Delhi
- ₹12,000 - ₹23,000 a month
- Full-time
- 12th Pass
- Bachelor's degree
- In-person
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Financial Operations
Pearson —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Oracle
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7d
Project Manager ( Digital Marketing )
SNA WEB TECHNOLOGIES PVT. LTD. —Noida, Uttar Pradesh
- ₹40,000 - ₹50,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
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13d
Project Co-ordinator
ProVal Technologies —Noida, Uttar Pradesh
- Full-time
- Project management
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Office Coordinator cum Front Office Executive
markup designs —Noida, Uttar Pradesh
- ₹15,000 - ₹22,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
- Paid time off
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7d
Customer Service Executive
Surveyors & Valuers Company —Shahpur Jat, Delhi, Delhi
- ₹15,000 - ₹35,000 a month
- Full-time
- Customer service
- Bachelor's degree
- Travel
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3d
Network Coordinator
Demotic Technologies Pvt. Ltd. —Noida, Uttar Pradesh
- ₹18,000 - ₹40,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer Science
- Cell phone reimbursement
Quick apply
8d
Finance Project Coordinator
PrimeVigilance —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- English
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Coordinator, Administrative Support
WSP —Noida, Uttar Pradesh
- Hybrid work
- Agile
- Editing
14d
EDI Coordinator
LL Logistics —Kaushambi, Ghaziabad, Uttar Pradesh
- ₹30,000 - ₹35,000 a month
- Full-time
- Hybrid work
- Bachelor's degree
- In-person
- Diploma
Quick apply
US Business Development Executive
First Connect Worldwide LLC —Noida, Uttar Pradesh
- ₹25,000 - ₹50,000 a month
- Full-time
- CRM software
- Salesforce
- Bachelor's degree
- Commuter assistance
- Food provided
Quick apply
2d
Sales Coordinator
Pioneer Technologies Pvt Ltd —Noida, Uttar Pradesh
- ₹25,000 - ₹33,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Life insurance
- Paid sick time
Quick apply
Institutional & Government Sales Manager
Brisk Olive —Noida, Uttar Pradesh
- ₹80,000 - ₹90,000 a month
- Full-time
- Sales
- Master's degree
- Analysis skills
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Inside Service Coordinator
AMETEK, Inc. —Delhi, Delhi
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Service Coordinator

Foxbrain
Ghaziabad, Uttar Pradesh

Quick apply

Job details

Full-time
₹25,000 - ₹35,000 a month
12 days ago

Qualifications

Customer service
Microsoft Office
Master's degree
Education
Bachelor's degree
Counseling
Psychology
Communication skills

Full job description

Service Coordinator – Foxbrain

Location: Indirapuram, Ghaziabad (In-office)
Employment Type: Full-time
Weekly Off: Tuesday

About Foxbrain

Foxbrain is an innovative EdTech organization focused on empowering students and supporting parents through structured learning solutions. We are looking for a Service Coordinator who can build strong relationships with students and parents while ensuring smooth, high-quality delivery of our educational services.

Role Overview

As a Service Coordinator, you will be the primary point of contact for parents and students. You will provide guidance, coordinate educational services, manage parent relationships, track student progress, and work closely with academic teams to ensure a seamless experience for every family.

Key Responsibilities

1. Parent Counseling & Student Support

Act as the primary point of contact for parents and students, providing timely information, guidance, and support regarding educational programs and services.
Understand the academic, behavioral, and individual needs of students and recommend suitable learning pathways or services.
Conduct structured parent interactions, counseling sessions, and follow-ups to understand concerns and provide appropriate guidance.
Address parent and student queries through calls, messages, emails, and in-person interactions with empathy and professionalism.
Handle sensitive conversations and resolve concerns through effective communication and conflict-resolution skills.

2. Service & Program Coordination

Coordinate the assignment of students/candidates to appropriate educational programs based on their needs, interests, and learning requirements.
Manage day-to-day operations of assigned learning programs and ensure smooth service delivery.
Schedule and coordinate counseling sessions, parent meetings, assessments, and other required interactions.
Ensure appointments, follow-ups, and service commitments are completed within defined timelines.
Coordinate with internal teams to ensure students and parents receive the required support at every stage of their journey.

3. Student Progress & Relationship Management

Track student progress, engagement, feedback, and overall service experience.
Maintain regular communication with families and proactively identify concerns that may affect student satisfaction or retention.
Manage the complete customer relationship lifecycle, with a focus on customer satisfaction, retention, and long-term trust.
Conduct timely follow-ups and ensure parent feedback is communicated to the relevant teams.
Support initiatives aimed at reducing customer churn and improving family engagement.

4. Collaboration with Academic Teams

Work closely with teachers, academic coordinators, counselors, and management to align services with student needs.
Communicate specific academic, behavioral, or service-related concerns raised by parents to the appropriate team.
Coordinate the implementation of feedback and ensure concerns are followed through to resolution.
Support academic and operational teams in delivering a consistent and high-quality student experience.

5. Documentation, CRM & Reporting

Maintain accurate records of parent interactions, counseling sessions, student concerns, feedback, assignments, and follow-ups.
Update and manage student/candidate information in CRM and internal databases.
Track enrollment, student progress, service issues, and resolution status.
Prepare regular reports on parent feedback, student engagement, service performance, and other relevant metrics for management.
Ensure all documentation and CRM updates are accurate and completed on time.

6. Escalation & Continuous Improvement

Handle operational escalations and parent concerns professionally, ensuring timely resolution.
Identify recurring issues and communicate them to management for process improvement.
Collect feedback from parents and students to improve counseling, service delivery, and educational offerings.
Participate in training and professional development initiatives to continuously improve communication, counseling, and service-management skills.

Qualifications & Experience

Education:

Bachelor’s degree in Psychology, Education, Social Work, or a related field.
Master’s degree or relevant certification in Psychology, Counseling, Education, or a related field is preferred.

Experience:

Previous experience in counseling, educational coordination, customer service, CRM, academic management, or EdTech is preferred.
Candidates with experience as a Service Coordinator/Head, Academic Head, Senior CRM, Counselor, or Psychologist in the education/EdTech sector are encouraged to apply.

Key Skills

Excellent verbal and written communication skills.
Strong emotional intelligence, empathy, and active listening.
Ability to build rapport and maintain positive relationships with parents and students.
Strong counseling, problem-solving, and conflict-resolution abilities.
Excellent coordination, follow-up, organizational, and multitasking skills.
Ability to handle sensitive academic and behavioral discussions professionally.
Proficiency in Microsoft Office/Google Workspace and CRM software.
Ability to work effectively in a fast-paced, student-focused environment.

Work Schedule

Monday, Wednesday, Thursday & Friday: 12:00 PM – 8:00 PM
Saturday & Sunday: 9:30 AM – 7:30 PM
Tuesday: Fixed weekly off

How to Apply

Interested candidates can share their CV on WhatsApp at 8929412164.

If you are empathetic, confident, organized, and passionate about working with students and parents, we would love to hear from you.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Experience:

total work: 1 year (Preferred)

Work Location: In person

Quick apply

Refine Your Search

service coordinator jobs in madanpur khadar delhi delhi

Service Coordinator

Trainer (Customer Relationship Executive)

Business Development Executive (BDE)

Operation Executive

Coordinator, Document Controls

Studio Coordinator

Patient Coordinator

Financial Operations

Project Manager ( Digital Marketing )

Project Co-ordinator

Office Coordinator cum Front Office Executive

Customer Service Executive

Network Coordinator

Finance Project Coordinator

Coordinator, Administrative Support

EDI Coordinator

US Business Development Executive

Sales Coordinator

Institutional & Government Sales Manager

Inside Service Coordinator

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