Malad Mumbai Maharashtra Ecommerce operations Jobs – 50 Open Jobs Today

Key Account Manager - Night Shift - GCC
Ergode —Mumbai, Maharashtra
- Night shift
- Microsoft Excel
- Analysis skills
- Communication skills
Quick apply
Back Office Executive (Operations)
Rajubhai Hargovindas Retail Pvt Ltd —Andheri West, Mumbai, Maharashtra
- ₹13,000 - ₹16,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid time off
- Paid sick time
Quick apply
Head Sales | Global Marketplace Revenue & Vendor Ecosystem
Ergode —Mumbai, Maharashtra
- Salesforce
- Microsoft Office
- Master's degree
Quick apply
Category Analyst Role
Tiny Girl Clothing —Mumbai, Maharashtra
- ₹18,000 - ₹22,000 a month
- Full-time
- SQL
- Plumbing
- In-person
Quick apply
3d
Ecommerce Operations Executive
Samraths Textile Export Company Pvt. Ltd. —Mumbai, Maharashtra
- ₹12,000 - ₹18,000 a month
- Full-time
- In-person
Quick apply
E-Commerce Executive
Samraths Textile Export Company Pvt. Ltd. —Mumbai, Maharashtra
- ₹10,000 - ₹18,000 a month
- Full-time
- In-person
- Marketing
Quick apply
Digital Marketing Executive
Big Rattle Technologies Private Limited —Marol, Mumbai, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Salesforce
- SQL
- Bachelor's degree
- Health insurance
Quick apply
9d
Logistics Associate & Customer Experience
Jaey Lifestyle Private Limited —Mumbai District, Maharashtra
- ₹10,000 - ₹20,000 a month
- Urgently hiring
- Microsoft Excel
- Bachelor's degree
- In-person
Quick apply
Search Engine Consultant
Crypto Mize —Dive, Maharashtra
- Full-time
- Bachelor's degree
6d
Amazon E-commerce Assistant
Catch Creation, LLC —Mumbai, Maharashtra
- Full-time
- Remote
- Organisational skills
- Communication skills
Quick apply

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Key Account Manager - Night Shift - GCC

Ergode
Mumbai, Maharashtra

Quick apply

Job details

Qualifications

Microsoft Excel
E-Commerce
Analysis skills
Account management
Communication skills

Full job description

About the Role

We are looking for a proactive and client-focused Account Manager to manage and grow relationships with international eCommerce brands. The ideal candidate should have hands-on experience in Amazon account management, Amazon advertising, marketplace operations, and client servicing. This role requires ownership of client success, KPI management, reporting, and cross-functional coordination to ensure excellent service delivery.

Key Responsibilities

Client Relationship Management

Act as the primary point of contact for assigned clients.
Build strong relationships with brand owners and stakeholders.
Conduct weekly, monthly, and quarterly business reviews.
Understand client objectives and translate them into actionable plans.
Manage client expectations and ensure timely resolution of concerns.

Account & Marketplace Management

Manage Amazon Seller Central and Vendor Central accounts.
Monitor account health, sales performance, inventory levels, and operational metrics.
Coordinate catalog, content, pricing, promotions, and marketplace activities.
Identify growth opportunities across Amazon and other marketplaces.

Amazon Advertising & Growth

Manage and optimize Amazon PPC campaigns.
Monitor campaign performance, ROAS, TACOS, ACOS, and other advertising KPIs.
Work with internal teams to improve listings, conversions, and sales performance.
Recommend strategies for revenue growth and profitability improvement.

Performance & KPI Management

Own client KPIs and service delivery commitments.
Track business performance against agreed targets.
Prepare and present weekly and monthly performance reports.
Drive continuous improvement initiatives to enhance account performance.

Project Coordination & Execution

Coordinate with Catalog, Content, Advertising, Operations, Supply Chain, and Customer Service teams.
Ensure timely completion of client deliverables.
Maintain project timelines, action trackers, and follow-up schedules.
Escalate risks and challenges proactively.

Documentation & Reporting

Maintain client SOPs, process documentation, and project trackers.
Prepare business reviews, performance dashboards, and meeting notes.
Ensure proper documentation of client requirements and action plans.

Required Skills & Qualifications

3–5 years of experience in Amazon Account Management, Marketplace Operations, or eCommerce Client Management.
Strong knowledge of Amazon Seller Central and Amazon Advertising.
Experience managing multiple client accounts simultaneously.
Excellent communication, presentation, and stakeholder management skills.
Strong analytical and reporting capabilities.
Proficiency in Excel, Google Sheets, and reporting tools.
Ability to work independently and take ownership of client outcomes.
Experience with Amazon PPC is mandatory

Preferred Qualifications

Experience managing international clients (US, UK, Europe, Australia, etc.).
Exposure to Walmart, Shopify, eBay, Target Plus, or other marketplaces.
Experience working in an eCommerce agency, marketplace service provider, or aggregator environment.
Knowledge of inventory planning, fulfillment, and marketplace compliance.

Behavioral Competencies

Client-first mindset.
Strong ownership and accountability.
Excellent problem-solving abilities.
Ability to work in a fast-paced environment.
Flexible to work across time zones when business needs require.
Strong attention to detail and follow-through.

Key Success Metrics

Client retention and satisfaction.
Achievement of client KPIs and growth targets.
Timely delivery of commitments and action items.
Quality and accuracy of reporting.
Effective stakeholder communication and relationship management.

Quick apply

Refine Your Search

ecommerce operations jobs in malad mumbai maharashtra

Key Account Manager - Night Shift - GCC

Back Office Executive (Operations)

Head Sales | Global Marketplace Revenue & Vendor Ecosystem

Category Analyst Role

Ecommerce Operations Executive

E-Commerce Executive

Digital Marketing Executive

Logistics Associate & Customer Experience

Search Engine Consultant

Amazon E-commerce Assistant