Valasaravakkam Chennai Tamil Nadu Customer support coordinator Jobs – 141 Open Jobs Today

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ALPHA GLOBAL LOGISTICS —Chennai, Tamil Nadu
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Desirous Global Consulting —Chennai, Tamil Nadu
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Giesecke+Devrient —Chennai, Tamil Nadu
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Project Coordinator-Spices & Shelf LifeStudies
sam classic terminals and logistics —Ambattur, Chennai, Tamil Nadu
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Warehouse Coordinator
Danfoss —Oragadam, Chennai, Tamil Nadu
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Service Coordinator / Spare Parts Management

ZF -
Chennai, Tamil Nadu

Apply Now

Job details

1 day ago

Qualifications

Microsoft Excel
Multilingual
Customer service
SAP
English
Bachelor's degree
Organisational skills
Distributed control systems
Hindi
Diploma

Full job description

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Become our next FutureStarter

Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you’ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!

Service Coordinator / Spare Parts Management
Country/Region: IN

Location:
Chennai, TN, IN, 631604

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Req ID 90619 | Chennai, India, ZF India Pvt. Ltd.

Job Description

About the Team:
ZF Test Systems specializes in developing and producing test benches for on- and off-road mobility. With over 35 years of experience, they focus on validation and development test facilities to enhance the quality of driveline, active chassis, tires, wheels, and brakes, contributing to improved safety and comfort for drivers.The company operates globally across various locations in Asia, Europe, and the US.

What you can look forward to as Service Coordinator / Spare Parts Management:

Communicate effectively in both English and Hindi to manage diverse customers across India and collaborate with internal teams.
Prepare, review, and organize customer support documents such as Estimates, Delivery Challans (DCs), Invoices, and Proforma Invoices using SAP and MS Excel.
Log service activities, quotations, warranty claims, and ownership changes as per internal process requirements.
Coordinate with technical teams for understanding and fulfilling service requirements, spares management, and timely documentation.
Utilize Service CRM and BCS for tracking, escalation, and closure of customer issues and maintaining accurate customer records.
Provide back-up coverage and support for key documentation and service admin tasks.

Your Profile as Service Coordinator / Spare Parts Management :

Diploma / Graduate with 2+ years of relevant experience in customer service/support roles, preferably in a technical or service centre environment.
Proficient in Microsoft Excel and SAP controls (service entry, documentation, tracking).
Hands-on experience with Service CRM is mandatory. Strong organizational skills; accuracy in documentation and record keeping.
Ability to understand technical team needs and coordinate spares movement/process support.
Capable of multitasking, managing priorities, and meeting deadlines for ticket closures and documentation.
Calm, polite, and composed customer communication — especially during pressure or extended working hours. Good team player, able to coordinate effectively with cross-functional and branch teams.

Why should you choose ZF Group in India?

Innovation and Technology Leadership: ZF is at the forefront of technological advancements, offering a dynamic and innovative work environment that encourages creativity and growth.
Diverse and Inclusive Culture: ZF fosters a diverse and inclusive workplace where all employees are valued and respected, promoting a culture of collaboration and mutual support.
Career Development: ZF is committed to the professional growth of its employees, offering extensive training programs, career development opportunities, and a clear path for advancement.
Global Presence: As a part of a global leader in driveline and chassis technology, ZF provides opportunities to work on international projects and collaborate with teams worldwide.
Sustainability Focus: ZF is dedicated to sustainability and environmental responsibility, actively working towards creating eco-friendly solutions and reducing its carbon footprint.
Employee Well-being: ZF prioritizes the well-being of its employees, providing comprehensive health and wellness programs, flexible work arrangements, and a supportive work-life balance.

Be part of our ZF team as Service Coordinator / Spare Parts Management and apply now!

Contact

Priyanka Simhala

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What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.

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Find out how we work at ZF:
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Job Segment: Service Manager, CRM, ERP, SAP, Customer Service, Technology

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Refine Your Search

customer support coordinator jobs in valasaravakkam chennai tamil nadu

Service Coordinator / Spare Parts Management

Supply Chain Coordinator

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Analyst, Global Delivery

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