Andheri Mumbai Maharashtra Network management billing officer, senior manager officer Jobs – 157 Open Jobs Today

Associate Client Service Manager
NEC Software Solutions (India) —Unknown, Maharashtra
- Full-time
- Remote
- English
- Microsoft Office
- Bachelor's degree
Quick apply
Manager - Compliance & ESG
PrintStop Mumbai —Prabhadevi, Mumbai, Maharashtra
- ₹5,00,000 - ₹10,00,000 a year
- Full-time
- AWS
- Travel
- In-person
- Commuter assistance
- Paid time off
Quick apply
General Manager – Stores (Construction/Civil)
Roswalt Buildcon Pvt Ltd —Mumbai, Maharashtra
- ₹50,000 - ₹60,000 a month
- Full-time
- Microsoft Excel
- Inventory control
- Inventory management
Quick apply
8d
Recruiter
unique concrete technologies pvt.ltd. —Lower Parel, Mumbai, Maharashtra
- ₹4,00,000 - ₹6,00,000 a year
- Full-time
- Civil engineering
- Microsoft Excel
- Master's degree
- Health insurance
- Cell phone reimbursement
Quick apply
2d
Finance Acctg Lead Analyst - Vice President
Citi —Mumbai, Maharashtra
- Full-time
- Master's degree
- Bachelor's degree
- GAAP
Market Intelligence Manager| CC Avenue| Business Development
Infibeam Avenues Ltd. —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Quick apply
City Head - Employee Banking
Standard Chartered —Mumbai, Maharashtra
- Management
- Master's degree
- Analysis skills
- Health insurance
- Paid sick time
3d
RM Director - Affluent Banking
Standard Chartered —Mumbai, Maharashtra
- Management
- Master's degree
- Analysis skills
- Health insurance
- Paid sick time
Technical Project Manager
Crypto Mize —Dive, Maharashtra
- Full-time
- Project management
- Organisational skills
- Time management
5d
GM Sales
Kumar World —Mumbai, Maharashtra
- ₹20,00,000 - ₹30,00,000 a year
- Full-time
- Management
- Sales
- Master's degree
Quick apply
Project Government Coordinator
Narsi Interior Infrastructures Pvt. Ltd. —Mumbai, Maharashtra
- ₹30,000 - ₹70,000 a month
- Full-time
- Project management
- Construction experience
- In-person
Quick apply
Area Sales Manager
MD Food Product Private Limited —Mumbai District, Maharashtra
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
7d
Legal Projects Officer, TrustLaw
Thomson Reuters —Mumbai, Maharashtra
- Full-time
- Salesforce
- Databases
- Analysis skills
7h
Assistant Manager - Admin
ideaForge —Navi Mumbai, Maharashtra
- Full-time
- Administrative experience
Assistant Project Manager
Crypto Mize —Dive, Maharashtra
- Full-time
- Communication skills
5d
Executive Corporate Communication & Branding Manager
Automation Anywhere —Mumbai, Maharashtra
- Email
- Bachelor's degree
- Editing
Area Sales Manager - Mumbai western Suburbs
Oh!G snack —Mumbai, Maharashtra
- ₹30,000 - ₹50,000 a month
- Full-time
- Sales
- Business development
- Travel
Quick apply
Assistant. Manager Trade Mid Office
HSBC Global Services Limited —Mumbai, Maharashtra
- Full-time
- Management
- Master's degree
- Bachelor's degree
6d
Senior Manager/ AGM- Legal
Bridge Et Al. —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Manager - Legal - Corporate Legal - Mumbai - Lower Parel - JM
TATA Capital —Mumbai, Maharashtra
- Full-time
- Computer literacy
- English
- Microsoft Office

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Associate Client Service Manager

NEC Software Solutions (India) -
Unknown, Maharashtra

Quick apply

Job details

Full-time

Qualifications

Power BI
ITIL Certification
English
Microsoft Office
Bachelor's degree
Communication skills

Full job description

Company Description

Our philosophy is to understand our customers’ business first before we get to the technology.
This approach leads to clever software; streamlining old processes, saving money and delivering positive change.

Our technology has helped the NHS screen millions of babies for hearing loss, ensures hundreds of housing providers are managing their homes efficiently and helps officers in over a dozen different police forces to make better decisions at the frontline.

Based in the UK but working around the world, our 2,000 employees help improve the services that matter most.
We are now part of the NEC corporation, a leader in the integration of IT and network technologies that benefit businesses and people worldwide – this brings in new opportunities without limits for growth and innovation.

Job Description

Opening for ACSM

Experience (Years): 8-10 years

Industry / Technology background: IT Client Service Management

Location: Mumbai

Working Hours: UK Business Hours; On-Call Support

The Associate Client Services Manager has responsibility for assisting the Senior Client Service Manager with the day-to-day management and of contracted services to specific customer accounts. This involves working across the organisation to ensure all services are delivered to contractual Service Level Agreements (SLA’s) or to reasonable endeavour performance targets (contract dependent) in line with the customer requirements, and to act as one of the point of contacts for all service delivery escalations.

The core responsibilities of the role will be to:

Assist with transition of a major client into BAU Service Operation
Ensuring end to end services provided to our Customer are functioning and meet contracted service levels and quality standards
Will develop, under supervision from the Senior CSM, customer and third party relationships at all levels to maximise customer satisfaction and ensure services are in line with the customer’s IT/IS business strategy and processes
Assist with the production monthly reports for example but not limited to the Service Performance Report and Service Credit calculations
Be involved in set up of the service, assisting with the production of deliverable documents
Assist the Senior CSM with working across the organisation to document, monitor, measure and improve services delivered to Customers through the use of Service Improvement Plans
Assist the Senior CSM on escalations for Service teams and work with the Senior CSM & the Customer to ensure correct outcomes are achieved and in line with contracted services
Provide excellent communication to your Customer, third party and internal to Service teams
Assist the Senior CSM to ensure acceptance of new or amended services into production and the ongoing management to contracted service levels
They will understand and ensure adherence to corporate policy, processes, procedures and guidelines
Assist with activities which minimise Service Credit liabilities through the use of Service Improvement or Risk Management
Deputise for the Senior CSM when required.

Overall Project/Task description
The successful candidate will be required to undergo security clearance. Continuation of the role will be contingent on successfully obtaining and maintaining the required clearance.

Candidates should hold or be able to demonstrate the following qualifications and experience:

Excellent English Vocabulary - Speaking and writing skills
Experience of bespoke software applications;
Experience of working within a structured process driven environment;
ITIL V3 Foundation certification (minimum);
Experience in Microsoft Power BI
Advanced Microsoft office Skills
Exposure to SIAM
Experience of development & delivery of Service Improvement Plans
Experience of working with Mission Critical applications
Proven Client Services Management background
Knowledge of the various technologies used to deliver services
Public sector knowledge specifically around the UK Police Forces Candidates should be able to demonstrate that they are:

Self-motivated with a desire to learn and enjoys helping people

Logical when problem solving and able to think laterally
Capable of communicating to technical and non technical staff unambiguously at all levels
Willing to challenge and improve existing processes and practices
Capable of multi-tasking and balancing complex customer and internal priorities
Able to concisely and clearly communicate, using an excellent level of English, both verbally and in writing

Qualifications

Any graduate

Additional Information

Quick apply

Refine Your Search

network management billing officer, senior manager officer jobs in andheri mumbai maharashtra

Associate Client Service Manager

Manager - Compliance & ESG

General Manager – Stores (Construction/Civil)

Recruiter

Finance Acctg Lead Analyst - Vice President

Market Intelligence Manager| CC Avenue| Business Development

City Head - Employee Banking

RM Director - Affluent Banking

Technical Project Manager

GM Sales

Project Government Coordinator

Area Sales Manager

Legal Projects Officer, TrustLaw

Assistant Manager - Admin

Assistant Project Manager

Executive Corporate Communication & Branding Manager

Area Sales Manager - Mumbai western Suburbs

Assistant. Manager Trade Mid Office

Senior Manager/ AGM- Legal

Manager - Legal - Corporate Legal - Mumbai - Lower Parel - JM

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