Mogappair Chennai Tamil Nadu Senior system administrator Jobs – 113 Open Jobs Today

Senior Process Associate
HCLTech —Chennai, Tamil Nadu
- Customer service
- Microsoft Office
- Master's degree
10d
Senior Administrator - Desk Side Services, AMT Asset Management Software
HCLTech —Chennai, Tamil Nadu
- Project management
Senior Administrator - DynaTrace, Windows PowerShell
HCLTech —Chennai, Tamil Nadu
- Java
- APIs
- Agile
9d
SeniorAdministrator - Veritas NetBackup, Symantec Backup Exec
HCLTech —Chennai, Tamil Nadu
- Analysis skills
- Communication skills
13d
Salesforce Apex Senior Technical Lead - Lightning framework and administration
HCLTech —Chennai, Tamil Nadu
- Salesforce
- Communication skills
7d
Sales and Marketing Manager
CTARS —Chennai, Tamil Nadu
- ₹50,000 - ₹65,000 a month
- Email
- CRM software
- Sales
- Marketing
Quick apply
2d
India - Senior Technical Infrastructure Manger
ISS Group Holdings Limited —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Azure
- Databases
- SQL
- Work from home
Quick apply
Assistant Manager - IT Operations & Infrastructure
Tata Communications —Chennai, Tamil Nadu
- Full-time
- Software troubleshooting
- Windows
- AWS
5d
ServiceNow Developer (FSM & ITSM Module) - Senior Software Engineer
CGI —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Software troubleshooting
- DevOps
Quick apply
3d
Senior Business Development Executive
Siam Computing —Chennai, Tamil Nadu
- Business development
Specialist, Appeals, Appeals
Amazon Development Centre (India) Private Limited - S55 —Chennai, Tamil Nadu
- Full-time
- Customer service
- Master's degree
- Analysis skills
Lead I - Enterprise Solutions (Servicenow Developer, ITOM,CMDB)
UST —Chennai, Tamil Nadu
- Azure
- Computer Science
- Databases
Quick apply
Lead I - Software Engineering
UST —Chennai, Tamil Nadu
- DevOps
- Analysis skills
- JavaScript
Quick apply
Associate Director, Balance Sheet Management (BSM)
Standard Chartered —Chennai, Tamil Nadu
- Microsoft Outlook
- Data analysis skills
- Finance
- Health insurance
- Paid sick time
Director of Engineering
Valor PayTech —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- DevOps
Senior Mainframe Storage Administrator
Kyndryl —Chennai, Tamil Nadu
- Weekend availability
- Computer Science
- Bachelor's degree
JD4 - Senior Consultant (Fabric)
GainInsights —Chennai, Tamil Nadu
- Rotational shift
- Azure
- Computer Science
- DevOps
Senior Engineer - Field Services
Microland —Chennai, Tamil Nadu
- Windows
- Bachelor's degree
Senior Associate - Package Implementation
LTIMindtree —Chennai, Tamil Nadu
- Java
- JavaScript
- Scripting
Quick apply
Solution Architect
Freshworks —Chennai, Tamil Nadu
- ₹0 a year
- Full-time
- Project management
- Presentation skills
- JavaScript
Quick apply

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Senior Process Associate

HCLTech -
Chennai, Tamil Nadu

Apply Now

Job details

10 days ago

Qualifications

Customer service
Microsoft Office
Master's degree
Bachelor's degree
Financial services
Desktop administration
Communication skills

Full job description

Chennai, Tamil Nadu
Job Summary

Purpose of the role

To assist the Team Leader in ensuring the timely and accurate delivery of service in accordance with mutually agreed service level agreements (SLA) and other agreed deadlines and to ensure that regulatory and audit requirements are met.
To provide an excellent and efficient service to our customers' policyholders, responding to written enquiries received from policyholders and IFA's for the contracts in UK.
To take responsibility for achieving individual productivity and quality targets and positively contributing to the achievement of SLA's.
Provide real time support to administrators, handle escalations and coach administrators as and when required
Bridge the knowledge gap and clarify process queries as and when raised
Readiness for transitioning new activities and ability to knowledge transfer
Develop and encourage continuous improvements like Kaizens, six sigma projects

Key Responsibilities

Key tasks and responsibilities

To respond to written enquiries received from policyholders and IFA's
Process all insurance related back office operations work like policy claims, alterations and servicing actions on life and pension policies, as determined by the Company Work Management System, to maintain day to day service standards to agreed levels.
To ensure consistently high quality standards as per agreed levels.
To understand the Customer query and Respond to customer in a professional manner in order to maintain good customer relations.
To Follow proper ID&V Procedure prior to responding to customer queries
Respond to Customers ensuring that they are treated fairly and that a high level of service is delivered. Keeping customers informed of any delays in accordance with procedures and customers’ expectations.
To assist in the development of services to current Customers by offering appropriate solutions to any problems.
To participate fully in departmental and team meetings in order to relay information and promote effective communication and suggest process improvements as appropriate.
To work with colleagues towards operating self-managed teams.
To work within UK industry compliance and legislative requirements under the guidance of the team Leader, ensuring compliance with controls and procedures
To participate in project work where required whether sponsored by the department or other areas of the company
To undertake any other duties as may be deemed appropriate by the Team Leader and any higher officials.

Skill Requirements

Specific Job Skills
Essential

Fairly good Desktop Skills like MS Office.
Good Communication / Interpersonal skills

Desirable

Demonstrable knowledge and understanding of the administration of life and/or pensions products
Can be provided with the required trainings.

Education/Qualifications/
Training
Essential

Any graduate having at least 15 years of education.
Basic knowledge of Insurance

Desirable

Have achieved, or be willing to undertake the Certificate in Financial Administration.
Masters Degree would be added advantage.
Certified Insurance Personnel preferred

Other Requirements

Essential Experience

Two Years’ Experience in Insurance / financial services preferred
Previous experience in a customer service role

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Refine Your Search

senior system administrator jobs in mogappair chennai tamil nadu

Senior Process Associate

Senior Administrator - Desk Side Services, AMT Asset Management Software

Senior Administrator - DynaTrace, Windows PowerShell

SeniorAdministrator - Veritas NetBackup, Symantec Backup Exec

Salesforce Apex Senior Technical Lead - Lightning framework and administration

Sales and Marketing Manager

India - Senior Technical Infrastructure Manger

Assistant Manager - IT Operations & Infrastructure

ServiceNow Developer (FSM & ITSM Module) - Senior Software Engineer

Senior Business Development Executive

Specialist, Appeals, Appeals

Lead I - Enterprise Solutions (Servicenow Developer, ITOM,CMDB)

Lead I - Software Engineering

Associate Director, Balance Sheet Management (BSM)

Director of Engineering

Senior Mainframe Storage Administrator

JD4 - Senior Consultant (Fabric)

Senior Engineer - Field Services

Senior Associate - Package Implementation

Solution Architect

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