Shamshabad Hyderabad Telangana Customer support coordinator Jobs – 106 Open Jobs Today

Manager-Operations
Sourceo —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Accounts Manager
Airtech innovations pvt ltd —Hyderabad, Telangana
- ₹40,000 - ₹48,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Finance
Quick apply
Assistant Manager - Sales & Operations
PepsiCo —Hyderabad, Telangana
- Remote
- CRM software
- Microsoft Excel
- Finance
CRM Coordinator
Patel Enterprises —Madhapur, Hyderabad, Telangana
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
Quick apply
Logistic Coordinator- Hyderabad
Kosher Tissue Products Pvt Ltd —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Inventory management
- ERP systems
Manager - Sales & Operations
LAGOM INDIA PRIVATE LIMITED —Hyderabad, Telangana
- ₹50,000 - ₹1,00,000 a month
- Full-time
- Sales
- English
- Business development
- Cell phone reimbursement
- Paid sick time
Quick apply
8d
NATA Trainee
Invesco —Hyderabad, Telangana
- Full-time
- Hybrid work
- Customer service
- Windows
- Finance
- Health insurance
Sales Coordinator
Marley Enterprises Private Limited —Kukatpally, Hyderabad, Telangana
- ₹20,000 - ₹40,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Cell phone reimbursement
Quick apply
Sr AP Service Delivery Coordinator
Regeneron —Hyderabad, Telangana
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Health insurance
- Paid time off
Sales Coordinator- Masterbatches, Compounds & Polymers
Meetyour HR Services Pvt. Ltd —Hyderabad, Telangana
- ₹30,000 - ₹50,000 a month
- Full-time
- Sales
- Customer service
- Business development
- Health insurance
Quick apply
14d
Inside Sales Representative
Corizo —Hyderabad, Telangana
- ₹25,000 a month
- Full-time
- Sales
- English
- Microsoft Office
Quick apply
11d
Business Coordinator
1 Finance —Hyderabad, Telangana
- Microsoft Excel
- Communication skills
- Analytics
Sales Coordinator
ACCUTECH INFOSYSTEMS PVT. LTD. —Hyderabad, Telangana
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Quick apply
Sales Co-ordinator
ASHOKA GROUP —Hyderabad, Telangana
- ₹12,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Flexible schedule
Quick apply
9d
Sales Coordinator
Gayatri Technologies —Kukatpally, Hyderabad, Telangana
- ₹25,000 - ₹40,000 a month
- Full-time
- Sales
- English
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
Lead Insights - OTC
Dr Reddy's Laboratories Limited —Hyderabad, Telangana
- Full-time
- Marketing
- Data analysis skills
- Master's degree
- Health insurance
Quick apply
3d
Senior Admissions Counsellor
Meluha International School —Hyderabad, Telangana
- ₹35,000 - ₹45,000 a month
- Weekend availability
- English
- Microsoft Office
- Master's degree
- Commuter assistance
- Paid time off
Quick apply
Sales Co-ordinator
Shri Magna Sales Agencies —Hyderabad, Telangana
- ₹18,000 - ₹50,000 a month
- Full-time
- Sales
- English
- Electrical experience
- Cell phone reimbursement
Quick apply
12d
Site Coordinator
Rashian Engineering Technologies —Hyderabad, Telangana
Product Coordinator I
Solenis —Hyderabad, Telangana
- Full-time
- Hybrid work
- Databases
- Commuter assistance
- Health insurance

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Manager-Operations

Sourceo
Hyderabad, Telangana

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Job details

Full-time
2 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
ITIL Certification
Microsoft Excel
Incident management
PMP
BMC Remedy
English
Local language
Bachelor's degree
ITIL
MPLS
ServiceNow
Hindi
Communication skills

Full job description

About US

A Fortune 500 India company, Sify Technologies is India’s most comprehensive ICT service & solution provider. With Cloud at the core of our solutions portfolio, Sify is focussed on the changing ICT requirements of the emerging Digital economy and the resultant demands from large, mid and small-sized businesses.

Sify’s infrastructure comprising the largest MPLS network, 10 top-of-the-line Concurrently Manageable DCs, partnership with global technology majors, vast expertise in business transformation solutions modelled on the cloud make it the first choice of start-ups, incoming Enterprises and even large Enterprises on the verge of a revamp.

More than 10000 businesses across multiple verticals have taken advantage of our unassailable trinity of Data Centers, Networks and Security services and conduct their business seamlessly from more than 1600 cities in India. Internationally, Sify has presence across North America, the United Kingdom and Singapore.

Sify, https://www.sifytechnologies.com/, Sify Technologies and www.sifytechnologies.com are registered trademarks of Sify Technologies Limited.

Job Details

Job Description

Key Responsibilities

Incident Management

Act as the primary coordinator for all major incidents and escalations level.
Ensure accurate incident categorization, prioritization, and assignment in line with defined SLAs.
Coordinate between L1, L2, and L3 support teams and third-party vendors/OEMs for resolution.
Drive incident bridges and provide regular updates to stakeholders until closure.
Perform impact analysis and ensure incidents are resolved within agreed timelines.

Communication Escalation

Maintain timely and transparent communication with internal teams, customers, and management.
Escalate incidents to higher levels (L3/OEM/Management) as per escalation matrix.
Ensure proper documentation of incident progress, updates, and closure notes.

Process Compliance Reporting

Adhere strictly to ITIL-defined Incident Management process.
Ensure creation and submission of Incident Reports for all critical and recurring incidents.
Prepare and publish critical device health Parameters report.

Collaboration Continuous Improvement

Work closely with monitoring and operations teams to ensure swift incident resolution.
Identify process gaps and provide recommendations for improving incident handling efficiency.
Participate in service review meetings and present incident-related metrics.

Required Skills Competencies:

Strong understanding of ITIL Incident Management processes.
Hands-on technical expertise at L2 level in at least Networking domain
Excellent communication, coordination, and stakeholder management skills.
Ability to work under pressure during high-severity incidents.
Good analytical and problem-solving skills.
Knowledge of ticketing/ITSM tools (e.g., ServiceNow, Remedy, etc.).

Qualifications Experience:

Graduate in Engineering/Technology (preferred) or equivalent technical qualification.
ITIL Strategic or equivalent/ PMP certification.
Excellent knowledge in Microsoft Word, excel and PowerPoint
Minimum 5 years of relevant experience in Incident Management/NOC/IT Operations.
Prior experience in handling major incidents in BFSI or large-scale enterprise environments is an advantage.

Fluent in both spoken and written English. Should be able to understand and speak Hindi or any other local language

Skills

Incident / Change / Problem Mgmt

Industries

Bank Network Infrastructure

Apply

Manager-Operations - SIFY/7178/2026

Experience : 5 - 10 years

Notice Period : Immediate

Locations : Hyderabad, Telangana, India

Skills : Incident / Change / Problem Mgmt

Job Type : Not Mentioned

Posted:_7-Jul-2026 4:23 AM, Delivery-Network Digital Managed Services_Openings: 1 Job Applicants: 77

Apply

Job Description

Key Responsibilities

Incident Management

Act as the primary coordinator for all major incidents and escalations level.
Ensure accurate incident categorization, prioritization, and assignment in line with defined SLAs.
Coordinate between L1, L2, and L3 support teams and third-party vendors/OEMs for resolution.
Drive incident bridges and provide regular updates to stakeholders until closure.
Perform impact analysis and ensure incidents are resolved within agreed timelines.

Communication Escalation

Maintain timely and transparent communication with internal teams, customers, and management.
Escalate incidents to higher levels (L3/OEM/Management) as per escalation matrix.
Ensure proper documentation of incident progress, updates, and closure notes.

Process Compliance Reporting

Adhere strictly to ITIL-defined Incident Management process.
Ensure creation and submission of Incident Reports for all critical and recurring incidents.
Prepare and publish critical device health Parameters report.

Collaboration Continuous Improvement

Work closely with monitoring and operations teams to ensure swift incident resolution.
Identify process gaps and provide recommendations for improving incident handling efficiency.
Participate in service review meetings and present incident-related metrics.

Required Skills Competencies:

Strong understanding of ITIL Incident Management processes.
Hands-on technical expertise at L2 level in at least Networking domain
Excellent communication, coordination, and stakeholder management skills.
Ability to work under pressure during high-severity incidents.
Good analytical and problem-solving skills.
Knowledge of ticketing/ITSM tools (e.g., ServiceNow, Remedy, etc.).

Qualifications Experience:

Graduate in Engineering/Technology (preferred) or equivalent technical qualification.
ITIL Strategic or equivalent/ PMP certification.
Excellent knowledge in Microsoft Word, excel and PowerPoint
Minimum 5 years of relevant experience in Incident Management/NOC/IT Operations.
Prior experience in handling major incidents in BFSI or large-scale enterprise environments is an advantage.

Fluent in both spoken and written English. Should be able to understand and speak Hindi or any other local language

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customer support coordinator jobs in shamshabad hyderabad telangana

Manager-Operations

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Job Details

Job Description

Key Responsibilities

Skills

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Manager-Operations - SIFY/7178/2026

Job Description

Key Responsibilities

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