Kolkata Mint Kolkata West Bengal Operations manager Jobs – 72 Open Jobs Today

Manager - Client Operation & Digital Signage Monitoring
Graphonet Pvt. Ltd. —Kolkata, West Bengal
- ₹60,000 - ₹70,000 a month
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
7h
Production Manager Assistant
Jyotii Shroff Fashion Designer —Ballygunge, Kolkata, West Bengal
- ₹15,000 - ₹17,000 a month
- Full-time
- Analysis skills
- Bachelor's degree
- Quality control
Quick apply
Operations Manager
Crekk Ingenious solutions Pvt. Ltd —Kolkata, West Bengal
- ₹15,317.02 - ₹25,000.00 a month
- Full-time
- In-person
- Communication skills
Quick apply
Senior Lead - Technical Operations
SALESCOM SERVICES —Kolkata, West Bengal
- Up to ₹12,00,000 a year
- Full-time
- Project management
- Health insurance
Quick apply
Team Leader - Operations
FastInfo Legal Services Pvt Ltd —Salt Lake, Kolkata, West Bengal
- Up to ₹30,000 a month
- Full-time
- Microsoft Excel
- Management
- Team management
Quick apply
Executive-Operations/HR management
Crownflakes —Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Project management
- Flexible schedule
Quick apply
Team Leader - Operations
AKOVA FINTECH SOLUTIONS PRIVATE LIMITED —Kolkata, West Bengal
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Master's degree
- SQL
- Health insurance
- Work from home
Quick apply
8d
Facility Manager
Moople Institute of Animation & Design —Kolkata, West Bengal
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Production Manager
Unite Techno System —Kolkata, West Bengal
- ₹20,000 - ₹40,000 a month
- Full-time
- ERP systems
- Project management
- In-person
- Health insurance
Quick apply
14d
Operations Leader
Somnetics —Kolkata, West Bengal
- Urgently hiring
- Microsoft Word
- Microsoft Excel
Team Leader – Operations (BPO Outbound Sales)
FastInfo Legal Services Pvt Ltd —Salt Lake, Kolkata, West Bengal
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Team management
- Mentoring
- Paid time off
Quick apply
Operations Manager
Technext Technosoft —Kolkata, West Bengal
- Email
- Walk-in
- Sales
- Bachelor's degree
- Team management
- Health insurance
Team Leader - Operations
Tatwa Technologies Ltd —Kolkata, West Bengal
- ₹20,000 - ₹25,000 a month
- Full-time
- Sales
- Business development
- In-person
Quick apply
13h
Staff Technical Operations Manager - Kochi
Beckman Coulter Diagnostics —Kolkata, West Bengal
- Full-time
- Master's degree
- Project management
- Bachelor's degree
- Paid time off
3d
Associate, Vendor Management Operations (Night Shift)
TEOCO —Kolkata, West Bengal
- Night shift
- Remote
- Data analysis skills
- Microsoft Office
- SQL
TEAM LEADER -OPERATIONS BPO ( OUTBOUND SALES)
FastInfo Legal Services Pvt Ltd —Salt Lake, Kolkata, West Bengal
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Team management
- Mentoring
Quick apply
Production Manager – Modular Furniture Manufacturing
Rdb —Kolkata, West Bengal
- ₹18,347.31 - ₹69,449.01 a month
- Full-time
- Inventory management
- ERP systems
- Bachelor's degree
Quick apply
Team Leader- Operations|Domestic|06102025
TGBPL TP India - DBU —Kolkata, West Bengal
- Full-time
- Remote
- Work from home
Operations Executive – Manpower Sourcing & Site Management
LWC Services LLP —Kolkata, West Bengal
- ₹12,000 - ₹18,000 a month
- Full-time
- Hybrid work
- Recruiting
- Communication skills
- Commuter assistance
- Health insurance
Quick apply
External Hiring|Team Leader Operations|International|16022026
TGBPL TP India - IBU —Kolkata, West Bengal
- Full-time
- Remote
- Work from home

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Manager - Client Operation & Digital Signage Monitoring

Graphonet Pvt. Ltd.
Kolkata, West Bengal

Quick apply

Job details

Full-time
₹60,000 - ₹70,000 a month
7 hours ago

Qualifications

Computer Science
React
Master's degree
Application development
Bachelor's degree
REST
APIs
Account management

Full job description

Job Title: Manager – Client Operations & Digital Signage Monitoring

Department: Client Operations
Reports To: Operations / Client Servicing Head
Location: Kolkata (On-site)
Job Type: Full-time

Job Description

Squad360 deploys and manages digital signage networks — media boxes connected to in-store TVs that run scheduled advertisement content 24/7 across clients’ outlets. We are looking for a Manager to own the day-to-day relationship between the client, our field Operations team, and our Tech team — the single point of accountability for screen uptime, issue resolution, client reporting, and monitoring our portal.

Key Responsibilities

Bridge Client & Internal Teams: Primary link between the client’s tech/IT team and Squad360’s field Operations team — translating on-ground issues into clear technical requests and technical constraints back into clear language.
24/7 Uptime Ownership: Monitor media box and screen health in real time on the Squad360 dashboard by outlet, branch, market, and city, and ensure every display runs the correct content around the clock.
Issue & Ticket Management: Log, track, and drive service tickets to closure; chase offline or faulty screens with the Operations team using call logs and escalation trails on the portal.
Client Reporting: Share daily/weekly status reports on uptime, open issues, resolutions, and turnaround times; represent Operations in client reviews and calls.
Portal Change Coordination: Convert client requests such as new outlets, screens, users, or report fields into precise requirements for the Tech team and verify what ships.
Root-Cause & Prevention: Spot recurring outage patterns related to connectivity, hardware, and content, and drive preventive fixes and SOPs with Tech and field teams.
Access & SLA Governance: Manage user roles and permissions with Tech; maintain SLA and escalation matrices with both the client and internal teams.

Candidate Requirements

Bachelor’s / Master’s degree in a computer-related field – Computer Science, IT, BCA, B.Tech, M.Tech, ML/OR, or equivalent.
Good working knowledge and hands-on experience of web & app development – React or similar frontends, REST APIs, databases, and dashboards, enough to scope a client requirement and brief the Tech team accurately.
Proven managerial skills – able to lead and hold the on-ground Operations team accountable for 24/7 uptime.
3–6 years of experience in client operations, technical account management, or service delivery – SaaS, digital signage, AV or IT infrastructure monitoring preferred.
Strong stakeholder management across non-technical field staff and technical dev teams.
Ticketing / incident tracking and SLA-driven reporting experience.
Strong Excel / Google Sheets and presentation skills for client MIS.

Platform You’ll Work With

Squad360 Monitor – an in-house dashboard for the digital signage network. It tracks every screen and media box by outlet, branch, market, and city, with call-log history, offline alerts, role-based access, and exportable reports.

You will work with and understand how these pieces fit together and how a client request turns into a specification that Tech can build.

Good to Have

Familiarity with digital signage CMS and media players.
Prior experience with retail or QSR store operations.
Prior experience between a client and a product/engineering team.

Role Structure

The role acts as the bridge between:

Media Box + TV – at every client outlet
Squad360 Monitor – cloud dashboard
Field Operations Team – keeps screens live 24/7
Client + Client Tech – status, SLAs, portal changes

Pay: ₹60,000.00 - ₹70,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

operations manager jobs in kolkata mint kolkata west bengal

Manager - Client Operation & Digital Signage Monitoring

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Production Manager – Modular Furniture Manufacturing

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Operations Executive – Manpower Sourcing & Site Management

External Hiring|Team Leader Operations|International|16022026

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