Kolkata West Bengal Order collection Jobs – 101 Open Jobs Today

Process Associate - Collections
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
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BMP Systems —VIP Nagar, Kolkata, West Bengal
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splendid industries —Sodepur, Kolkata, West Bengal
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PwC —Kolkata, West Bengal
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PwC —Kolkata, West Bengal
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Aditya Academy —Kolkata, West Bengal
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2d
Accountant
splendid industries —Sodepur, Kolkata, West Bengal
- ₹20,000 - ₹26,000 a month
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- Microsoft Excel
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2d
Director of Restaurant
Marriott International, Inc —Kolkata, West Bengal
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Associate - Python Data Engineer - GDC
PwC —Kolkata, West Bengal
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Siemens —Kolkata, West Bengal
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PD- AP
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
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D&A - GDC
PwC —Kolkata, West Bengal
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Manager | SAP FICO | Kolkata | SAP | DSA Oil, Gas and Utilities
Deloitte —Kolkata, West Bengal
- Computer Science
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Sr. Specialist - F&A - I2C 4D
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
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Regional Manager (East), Grid Technology Sales
Siemens —Kolkata, West Bengal
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Manager - D&A - GDC
PwC —Kolkata, West Bengal
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PwC —Kolkata, West Bengal
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Process Associate - Collections

Genpact India Pvt. Ltd. -
Kolkata, West Bengal

Quick apply

Job details

Full-time
6 days ago

Qualifications

Accounts receivable
English
Bachelor's degree
Customer support
Business Administration
BA
Analytics
Information Technology

Full job description

Associate - Customer Care - Collections

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities: - Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc. - Respond to email /phone queries related to disputed invoice Research and analyze the disputes/deductions in ERP Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution Find opportunities and recommend solutions for process and automation improvements Daily reporting of individual portfolios to track and monitor the past dues Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact work as a teammate to process any Adhoc request in a timely manner. - Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, optimally and professionally. - Bring up problems to senior staff members and or management as appropriate

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Certified Data Processor (CDP) - LinkedIn LearningLinkedIn Learning, Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources

Required Skills

Account Maintenance, Accounts Receivable Collection, Banking Capital Markets, Collections Analytics, Collections Management, Customer Experience (CX), End to End Management, Online Customer Support

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Collections

Remote Type -

Office

Work Shift -

Night Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Quick apply

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order collection jobs in kolkata west bengal

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