Porur Chennai Tamil Nadu Customer support representative Jobs – 126 Open Jobs Today

Senior Process Associate - Voice - LTC - Collections & Helpdesk
HCLTech —Chennai, Tamil Nadu
- CRM software
- Software troubleshooting
- Customer service
4h
IT Service Desk Analyst
Bw Corporate Gcc —Chennai, Tamil Nadu
- Weekend availability
- Software troubleshooting
- Research
- Travel
Payment Solutions Manager
Corpay —Chennai, Tamil Nadu
- Full-time
- APIs
- AI
- Leadership
Client Servicing - Relationship Manager - Chennai(5)
infocom network ltd —Chennai, Tamil Nadu
- Presentation skills
- Communication skills
- Negotiation
2d
Client Service Representative
All Care Therapies —Chennai, Tamil Nadu
- Full-time
- Customer service
- Microsoft Office
- 12th Pass
- Health insurance
Quick apply
MIM
Tata Consultancy Services —Chennai, Tamil Nadu
- Bachelor's degree
1d
Lead - GCC Strategy
Corpay —Chennai, Tamil Nadu
- Full-time
- Finance
- Master's degree
- Administrative experience
- Health insurance
- Food provided
Sales Development Representative - Europe
SURVEYSPARROW PRIVATE LIMITED —Chennai, Tamil Nadu
- CRM software
- Sales
- Salesforce
Quick apply
Sales Representative III - Surgical Innovation
Medtronic —Chennai, Tamil Nadu
- Full-time
- 12th Pass
- Bachelor's degree
- Negotiation
Tele Caller Executive
Trend India Business Centre Pvt Ltd —Chennai, Tamil Nadu
- Up to ₹25,000 a month
- Full-time
- Sales
- Customer service
- In-person
- Health insurance
- Life insurance
Quick apply
Sales Development Representative (SDR)
Lex Carta Private Limited (JustAct) —Chennai, Tamil Nadu
- ₹8,000 - ₹10,000 a month
- CRM software
- Sales
- Marketing
Quick apply
Operations TL
Fusion Innovative —Chennai, Tamil Nadu
- Computer Science
- B.Sc
- Bachelor's degree
Network Engineer
Hewlett Packard Enterprise —Chennai, Tamil Nadu
- Full-time
- Computer Science
- DevOps
- Master's degree
Senior Commercial Analyst (Maritime)
Shell Energy —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
Oracle EBS Contracts Functional Consultant
ASSA ABLOY —Chennai, Tamil Nadu
- Part-time
- Microsoft Powerpoint
- Oracle
- Microsoft Outlook
Salesforce Developer
Corpay —Chennai, Tamil Nadu
- Full-time
- Salesforce
- Project management
District Representative III
Ecolab Inc. —Chennai, Tamil Nadu
- Full-time
- Sales
- Engineering
- Bachelor's degree
7d
Receptionist
Manju Groups —Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
13d
Sales Representative
Qwikprint —Chennai, Tamil Nadu
- ₹25,000 - ₹40,000 a month
- Full-time
- In-person
- Internship
Quick apply
Downstream Process Excellence Lead
Shell —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Project management
- Presentation skills

I want to receive the latest job alerts for customer support representative in porur chennai tamil nadu

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support representative jobs near porur chennai tamil nadu

Customer Service Representative jobs in Chennai, Tamil Nadu

Network Engineer jobs in Chennai, Tamil Nadu

Receptionist jobs in Chennai, Tamil Nadu

Sales Representative jobs in Chennai, Tamil Nadu

Salesforce Developer jobs in Chennai, Tamil Nadu

Technical Consultant jobs in Chennai, Tamil Nadu

IT Support jobs in Chennai, Tamil Nadu

Collection Agent jobs in Chennai, Tamil Nadu

Medical Billing, Ar Caller jobs in Kolkata, West Bengal

Tele Caller, Sitapura jobs in Jaipur, Rajasthan

Caller jobs in Jagatpura, Jaipur, Rajasthan

Ar Caller, Ar Calling jobs in Ahmedabad, Gujarat

Tele Caller jobs in Nagercoil, Tamil Nadu

Tele Caller, Female jobs in Vadodara, Gujarat

Ar Caller , Remittmed Healthcare jobs in Chennai, Tamil Nadu

Accenture, Ar Caller jobs in Hyderabad, Telangana

Solutions Manager jobs in Gurgaon, Haryana

Solutions Manager jobs in Gurugram, Haryana

Hr Manager jobs in Chandigarh, Chandigarh

Hotel Manager jobs in Mumbai, Maharashtra

Senior Process Associate - Voice - LTC - Collections & Helpdesk

HCLTech -
Chennai, Tamil Nadu

Apply Now

Job details

4 hours ago

Qualifications

CRM software
Accounts receivable
Telephony
Software troubleshooting
Customer service
Communication skills

Full job description

Chennai, Tamil Nadu
Job Summary
This role focuses on managing customer interactions for collections and helpdesk processes within a team environment. The individual is expected to demonstrate developing proficiency in handling complex calls, maintaining accurate records, and supporting team training initiatives. They contribute to the effectiveness of collections and customer service operations by applying foundational communication and process skills.
Key Responsibilities
1. Apply LTC-Collections & Helpdesk skills using telephony systems to manage inbound and outbound customer calls for collections, ensuring timely and professional communication regarding outstanding payments.
2. Utilize communication skills to negotiate payment arrangements and resolve basic customer disputes following established procedures, escalating unresolved issues as needed.
3. Support the collections process by monitoring accounts through internal tools, identifying overdue payments, and updating customer records accurately in the system.
4. Use customer service support skills to address routine inquiries, troubleshoot standard OTC process issues, and document all interactions in the designated CRM platform.
5. Participate in process improvement activities by providing feedback on call handling practices and suggesting ways to enhance efficiency within the team.
6. Assist with onboarding and training of new team members by sharing foundational knowledge and demonstrating effective call handling techniques.
7. Ensure compliance with company policies and industry standards by following prescribed guidelines and maintaining up-to-date records of all support and collection activities.
Skill Requirements
1. Basic Understanding Of LtcCollections & Helpdesk Processes And Accounts Receivable Management.
2. Familiarity With Telephony Systems And Crm Tools For Customer Interaction Documentation.
3. Fundamental Knowledge Of Customer Service Support Practices, Including Call Handling And Issue Escalation.
4. Good Verbal And Written Communication Skills For Interacting With Customers And Team Members.
5. Ability To Follow Established Procedures For Compliance And RecordKeeping.
Other Requirements
1. Optional but valuable: Certification in Customer Service (e.g., HDI Customer Service Representative) or Collections (e.g., ACA International’s Professional Collection Specialist) is beneficial for foundational knowledge.
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Apply Now

Refine Your Search

customer support representative jobs in porur chennai tamil nadu

Senior Process Associate - Voice - LTC - Collections & Helpdesk

IT Service Desk Analyst

Payment Solutions Manager

Client Servicing - Relationship Manager - Chennai(5)

Client Service Representative

MIM

Lead - GCC Strategy

Sales Development Representative - Europe

Sales Representative III - Surgical Innovation

Tele Caller Executive

Sales Development Representative (SDR)

Operations TL

Network Engineer

Senior Commercial Analyst (Maritime)

Oracle EBS Contracts Functional Consultant

Salesforce Developer

District Representative III

Receptionist

Sales Representative

Downstream Process Excellence Lead

I want to receive the latest job alerts for customer support representative in porur chennai tamil nadu

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected