Karnataka Network systems operator Jobs – 130 Open Jobs Today

Senior Administrator - English, Arabic, Microsoft Windows
HCLTech —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
7h
Site Reliability Engineer III (GWCP)
Guidewire Software —Bengaluru, Karnataka
- Full-time
- Computer Science
- DevOps
- Java
Tech Lead - CISO
Sterlite Technologies Limited —Bengaluru, Karnataka
- Computer Science
- Engineering
- Programmable logic controllers
Quick apply
L2 Support Engineer
CloudBerry Technologies —Bengaluru, Karnataka
- Bachelor's degree
- Diploma
- Communication skills
Software Engineering Technical Leader
Cisco Systems —Bengaluru, Karnataka
- Full-time
- Computer Science
- Bachelor's degree
- APIs
Application Engineer (Pre-Sales) - Controls
Johnson Controls —Bengaluru, Karnataka
- Full-time
- Programmable logic controllers
- Electrical experience
- Bachelor's degree
Staff Site Reliability Operations Engineer
Calix —Bengaluru, Karnataka
- Email
- Remote
- Machine learning
- Linux
- AI
13d
Senior Infrastructure Engineer
Ema —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Databases
Product Owner
Qualitrol —Bengaluru, Karnataka
- Bachelor's degree
- Agile
- Communication skills
DevOps Engineer - Studio Platform
Sarvam —Bengaluru, Karnataka
- Full-time
- Azure
- DevOps
- AWS
Quick apply
Onshore Piping Engineer
Chevron —Bengaluru, Karnataka
- Full-time
- Master's degree
- Bachelor's degree
- Construction
- Health insurance
Nice- Consultant, Technical Transformation- Sales & Service- Customer
Deloitte —Bengaluru, Karnataka
- Salesforce
- Java
- Master's degree
Strategy & Planning Manager
Cisco Systems —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Full Stack Engineer, Forward Deployed
Applied Computing —Bengaluru, Karnataka
- Master's degree
- Databases
- JavaScript
Software Engineer II
Fujitsu —Bengaluru, Karnataka
- Azure
- Doctoral degree
- Computer Science
2d
Infrastructure SRE - HPC
Sarvam —Bengaluru, Karnataka
- Full-time
- Python
Quick apply
13d
Senior Sales Director
First Connect Human Capital Services LLP —Bengaluru, Karnataka
- Full-time
- Sales
- Marketing
- Engineering
Quick apply
7d
Support Engineer II, Alexa 3PEO
ADCI - BLR 14 SEZ —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Engineering
- Master's degree
R&D Senior Developer GMS - IDC
Hitachi —Bengaluru, Karnataka
- Full-time
- Doctoral degree
- Computer Science
- Windows
Area Lead Engineer- Control Systems-Bangalore
Sunshine Workforce Solutions —Bengaluru, Karnataka
- Full-time
- Engineering
- Bachelor's degree
Quick apply

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Senior Administrator - English, Arabic, Microsoft Windows

HCLTech -
Bengaluru, Karnataka

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Job details

7 hours ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Outlook
Software troubleshooting
BMC Remedy
Call centre
Arabic
Visio
English
Windows
Microsoft Office
Remote access software
Bomgar
Microsoft Project
Communication skills
Active Directory
Help desk
VPN

Full job description

Bengaluru, Karnataka
Job Summary

Job Summary : · Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users · Route problems to internal 2nd and 3rd level IT support staff. · Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. · Administer and provide User account provisioning. · Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention\'s. . Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. . Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs . Perform user account management activities Escalate complex problem to appropriate support specialists Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications) . Troubleshoot client software and basic network connectivity problems . Identify, evaluate and prioritize customer problems and complaints . May train users and operators on a limited basis and/or may write training procedures . Participate in on-going training and departmental development . Routine maintenance updates with other IT staff and business units . Provide all required documentation including standards, configurations and diagrams . Provide knowledge transfer of EUC operations

Key Responsibilities

Job Responsibilities : · Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users · Route problems to internal 2nd and 3rd level IT support staff. · Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. · Administer and provide User account provisioning. · Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention\'s. . Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. . Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs . Perform user account management activities Escalate complex problem to appropriate support specialists Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications) . Troubleshoot client software and basic network connectivity problems . Identify, evaluate and prioritize customer problems and complaints . May train users and operators on a limited basis and/or may write training procedures . Participate in on-going training and departmental development . Routine maintenance updates with other IT staff and business units . Provide all required documentation including standards, configurations and diagrams . Provide knowledge transfer of EUC operations

Skill Requirements

Skill Requirement : · Phone support experience necessary. · Technical helpdesk or technical call center experience is necessary. · Disciplined, systematic problem solving skills required. · Hands-on work experience with the following: · Windows Operating systems · Clients: Windows7, Windows Vista, Windows XP, Windows 2000 · Servers: Windows 2000, Windows 2003, Windows 2008, · Knowledge of Active Directory, Exchange 2003/2007 · ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center · User account creation for Active Directory, Exchange Mailboxes, Distribution lists · Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools · MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio · Internet browsers (e.g. Explorer, Chrome, Firefox), · VPN and remote dial-in users · Support for laptop, desktops, and printers · PDA and blackberry support · Others: Adobe Acrobat and other common desktop applications like Winzip, etc

Other Requirements

Other Requirement : - Excellent communication and conversation skills (Verbal and Written) - Good documentation skills - Good working knowledge of MS OFFICE (Including MS Project and Visio) - Should have a great customer handling skills - Able to handle unforeseen situations - High level of acceptance - Can drive HCL’s value and its methodology

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network systems operator jobs in karnataka

Senior Administrator - English, Arabic, Microsoft Windows

Site Reliability Engineer III (GWCP)

Tech Lead - CISO

L2 Support Engineer

Software Engineering Technical Leader

Application Engineer (Pre-Sales) - Controls

Staff Site Reliability Operations Engineer

Senior Infrastructure Engineer

Product Owner

DevOps Engineer - Studio Platform

Onshore Piping Engineer

Nice- Consultant, Technical Transformation- Sales & Service- Customer

Strategy & Planning Manager

Full Stack Engineer, Forward Deployed

Software Engineer II

Infrastructure SRE - HPC

Senior Sales Director

Support Engineer II, Alexa 3PEO

R&D Senior Developer GMS - IDC

Area Lead Engineer- Control Systems-Bangalore

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