Tamil Nadu Needs advocate Jobs – 133 Open Jobs Today

Customer Experience Lead
Amethyst —Chennai, Tamil Nadu
- ₹10,000 - ₹85,000 a month
- Full-time
- Hospitality
- Sales
- Salesforce
- Cell phone reimbursement
- Flexible schedule
Quick apply
18h
User Experience Designer
Trane Technologies —Chennai, Tamil Nadu
- Full-time
- Salesforce
- Research
- Bachelor's degree
- Work from home
3d
Associate Manager
Standard Chartered —Chennai, Tamil Nadu
- English
- Health insurance
- Paid sick time
Team Leader
Standard Chartered —Chennai, Tamil Nadu
- English
- Health insurance
- Paid sick time
Mgr, Reporting & Visualisation
Standard Chartered —Chennai, Tamil Nadu
- Finance
- Master's degree
- SQL
- Health insurance
- Paid sick time
Business Process Management Middleware Engineer Specialist
Citi —Chennai, Tamil Nadu
- Full-time
- Financial services
Customer Success Specialist
Cavintek Software —Chennai, Tamil Nadu
- Software troubleshooting
- English
- Communication skills
4400294-Manager
EXL Service —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- Master's degree
Senior Product Designer
Lummo (Formerly Bukukas) —Chennai, Tamil Nadu
- Project management
- Communication skills
Quick apply
Sr Trainer aXess Academy
Standard Chartered —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid sick time
1d
Quality Engineer
OneMagnify —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid holidays
- Health insurance
Data Scientist
Hudson Manpower —Chennai, Tamil Nadu
- Full-time
- Azure
- Doctoral degree
- Master's degree
Quick apply
6d
Community Manager
Eicher —Chennai, Tamil Nadu
- Full-time
- Analysis skills
- Bachelor's degree
- Health insurance
Supervisor - Advertising Sales Support & Analytics
Comcast Corporation —Chennai, Tamil Nadu
- Weekend availability
- Bachelor's degree
14d
Mobile Automation Tester
Career Soft Solutions —Chennai, Tamil Nadu
- AWS
- Analysis skills
- Software development
Assistant Front Desk Manager
Marriott International, Inc —Chennai, Tamil Nadu
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
4d
Data Scientist 4
Comcast Corporation —Chennai, Tamil Nadu
- Full-time
- Doctoral degree
- Master's degree
- SQL
12d
Senior Security Engineer
Socure —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
Engineering Manager – Mobile Application Development
Comcast Corporation —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
- SDLC
Engineer 4 - Software Development & Engineering
Comcast Corporation —Chennai, Tamil Nadu
- Weekend availability
- Oracle
- Java
- SQL
19h

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Customer Experience Lead

Amethyst -
Chennai, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
₹10,000 - ₹85,000 a month
18 hours ago

Benefits

Provident Fund
Cell phone reimbursement
Flexible schedule
Food provided

Qualifications

Hospitality
Sales
Salesforce
Team management
Mentoring
Conversion optimisation
Relationship management
Direct sales
Communication skills
Negotiation

Full job description

About the Role

We are looking for a passionate, customer-centric, and highly proactive Lead – Sales Experience to lead our customer engagement and sales efforts across digital and offline channels. As the face of our brand, you will be responsible for creating exceptional customer experiences, mentoring the sales team, driving conversions, and ensuring every customer interaction reflects our premium brand values.

This role combines leadership, sales strategy, CRM ownership, and customer relationship management. You will oversee inbound and outbound customer engagement through calls, WhatsApp, social media, and in-person interactions at exhibitions, pop-ups, and roadshows while ensuring every lead is nurtured and converted.

Key ResponsibilitiesSales Leadership & Team Management

Lead, mentor, and motivate the Sales Experience team to consistently achieve sales and customer satisfaction goals.
Monitor daily sales performance and ensure individual and team targets are met.
Coach team members on customer engagement, objection handling, and sales conversion techniques.
Foster a high-performance, customer-first culture.

Customer Experience & Sales Conversion

Deliver an exceptional end-to-end customer journey across all touchpoints.
Engage with customers through phone calls, WhatsApp, social media, and in-person consultations.
Understand customer preferences and recommend products that best suit their needs.
Build trust-based relationships that result in long-term customer loyalty and repeat business.

CRM & Sales Pipeline Management

Own and manage the Customer Relationship Management (CRM) platform.
Ensure every customer interaction, follow-up, and opportunity is accurately recorded.
Monitor sales funnels, conversion rates, and follow-up quality.
Generate regular reports and insights to improve team performance.

Roadshows & Brand Activations

Lead the sales team during exhibitions, roadshows, pop-up stores, and customer events across multiple cities.
Ensure outstanding customer service and maximize on-the-spot sales opportunities.
Coordinate with operations and marketing teams for successful event execution.

Lead Nurturing & Customer Retention

Develop proactive follow-up strategies for warm leads and inactive customers.
Re-engage customers through personalized communication.
Build lasting customer relationships to improve retention and referrals.

Performance & Process Improvement

Analyze sales metrics and customer feedback to identify improvement opportunities.
Recommend process enhancements that improve customer experience and sales efficiency.
Collaborate with Marketing, Operations, and Product teams to optimize customer engagement strategies.

What We're Looking ForExperience

5–8 years of experience in B2C sales, retail, customer experience, or relationship management.
At least 2 years of experience leading or mentoring a sales team.
Experience in jewelry, luxury retail, fashion, premium lifestyle, or hospitality is highly preferred.

Leadership

Proven ability to inspire, coach, and develop high-performing sales teams.
Strong ownership mindset with excellent decision-making abilities.

Sales & Communication

Excellent verbal and written communication skills.
Ability to build trust quickly and influence customers without aggressive selling.
Strong negotiation and relationship-building skills.

CRM & Technology

Hands-on experience with CRM platforms such as Zoho CRM, Salesforce, HubSpot, or similar.
Comfortable using modern communication and productivity tools.

Customer-Centric Mindset

Passionate about creating memorable customer experiences.
High emotional intelligence with empathy and professionalism.

Travel

Willingness to travel frequently for roadshows, exhibitions, and brand activations across India.

Key Performance Indicators (KPIs)

Monthly Sales Revenue
Sales Conversion Rate
Lead Response Time
Follow-up Compliance
CRM Hygiene & Accuracy
Customer Satisfaction (CSAT/NPS)
Repeat Customer Rate
Team Productivity
Roadshow Sales Performance
Customer Retention

Why Join Us?

Be part of a fast-growing premium jewellery brand with a rich cultural identity.
Lead customer experiences that create lifelong brand advocates.
Opportunity to build and mentor a high-performing sales team.
A dynamic role combining digital engagement, retail excellence, and nationwide brand activations.
Performance-driven culture where leadership, innovation, and initiative are recognized and rewarded.

Pay: ₹10,000.00 - ₹85,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Food provided
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

needs advocate jobs in tamil nadu

Customer Experience Lead

User Experience Designer

Associate Manager

Team Leader

Mgr, Reporting & Visualisation

Business Process Management Middleware Engineer Specialist

Customer Success Specialist

4400294-Manager

Senior Product Designer

Sr Trainer aXess Academy

Quality Engineer

Data Scientist

Community Manager

Supervisor - Advertising Sales Support & Analytics

Mobile Automation Tester

Assistant Front Desk Manager

Data Scientist 4

Senior Security Engineer

Engineering Manager – Mobile Application Development

Engineer 4 - Software Development & Engineering

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