Dl Chat support Jobs – 86 Open Jobs Today

Account Support Executive
Ammahtech Savvy Pvt Ltd —Delhi, Delhi
- ₹15,000 - ₹30,000 a month
- Full-time
- Software troubleshooting
- In-person
- Cell phone reimbursement
Quick apply
Analyst, Customer & Product Support
AlphaSense —Delhi, Delhi
- Analysis skills
- AI
- Communication skills
Customer Assistant
Startup Khata —South West District, Delhi
- ₹10,543.33 - ₹15,000.00 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
Senior Remote Support Engineer
PC Solutions —Delhi, Delhi
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Microsoft Office
Engineering Manager - Mobile
Atlys —Delhi, Delhi
- Full-time
- System design
- Bachelor's degree
- Communication skills
Quick apply
SOC Analyst L2
NTT Ltd —Delhi, Delhi
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Senior User Experience Designer / Product Designer
Spark Eighteen —Delhi, Delhi
- Full-time
- SQL
- JavaScript
- AI
- Health insurance
Quality Auditor For Outbound Sales Process in Callcenter
INDIAN COUNSELLING SERVICES —Tilak Nagar, Delhi, Delhi
- ₹15,000 - ₹25,000 a month
- Full-time
- Bachelor's degree
- In-person
- Communication skills
Quick apply
SOC Analyst L2
NTT DATA —Delhi, Delhi
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Customer Happiness Specialist (5-12 YRS)
Rage Coffee —Delhi
- Full-time
- English
Analyst, Customer & Product Support
AlphaSense India —Delhi, Delhi
- Analysis skills
- AI
- Communication skills
Quick apply
Customer Support Executive
RoadCast —West District, Delhi
- CRM software
- Customer service
- English
Apprentices
Suntec Web Services —Delhi, Delhi
- Email
- Microsoft Excel
- Research
- 12th Pass
People Success Intern
Atlys —Delhi, Delhi
- Full-time
- Bachelor's degree
- Communication skills
Quick apply
Collection Coordinator
DrinkPrime —Delhi, Delhi
- Full-time
Business Strategy & Operations
Lenskart Solutions —Delhi, Delhi
- Full-time
- Master's degree
- AI
- MBA
19h
Customer Support Executive
Mansukh —Delhi
- Bachelor's degree
Category Program Manager
Testbook —Delhi, Delhi
- Full-time
- CRM software
- Analysis skills
- Typing
Technical Architect
Consilium Software —Delhi, Delhi
- DevOps
- JavaScript
- Agile
Cross Technology Managed Services Engineer (L1)
NTT DATA —Delhi, Delhi
- Full-time
- Bachelor's degree
12h

I want to receive the latest job alerts for chat support in dl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

chat support jobs near dl

Soc Analyst jobs in Delhi, Delhi

Customer Care Specialist jobs in Delhi

Collection Manager jobs in Bengaluru, Karnataka

Product Support jobs in Delhi, Delhi

Account Executive jobs in Delhi, Delhi

Support Engineer jobs in Delhi, Delhi

Service Engineer jobs in Delhi, Delhi

Outbound Call Center Representative jobs in Dwarka, Delhi, Delhi

Call Work From Home jobs in Kolkata, West Bengal

Sales Representative jobs in Delhi, Delhi

Quality Call Monitoring jobs in Bengaluru, Karnataka

Outbound Voice Process jobs in Pune, Maharashtra

Senior Graphic Designer jobs in Delhi, Delhi

Senior User Interface Designer jobs in Indore, Madhya Pradesh

Senior Manager, Procurement jobs in Mangalore, Karnataka

Automotive Senior Manager jobs in Bengaluru, Karnataka

Senior User Interface Designer jobs in Pune, Maharashtra

Senior User Interface Designer jobs in Delhi

Senior User Interface Designer jobs in Hyderabad, Telangana

Soc Analyst jobs in Noida, Uttar Pradesh

Account Support Executive

Ammahtech Savvy Pvt Ltd
Delhi, Delhi

Quick apply

Job details

Full-time
₹15,000 - ₹30,000 a month

Benefits

Provident Fund
Cell phone reimbursement

Qualifications

Tally
Software troubleshooting
Customer support

Full job description

Job Description:

We are seeking a skilled and customer-focused Tally Support Executive to join our team and provide exceptional support for Tally Prime, our latest accounting and business management software. As a Tally Support Executive, you will be the primary point of contact for our valued customers, assisting them with technical issues, inquiries, and ensuring their seamless experience with Tally Prime.

Responsibilities:

Customer Support: Respond promptly to customer inquiries through various channels, including phone, Remote, email, and chat, regarding Tally Prime functionalities, technical issues, and general queries.
Troubleshooting: Diagnose and resolve customer issues related to Tally Prime, including software installations, configuration, data management, and troubleshooting errors.
Remote Assistance: Provide remote support to customers, guiding them step-by-step to resolve issues and ensure their software is functioning optimally.
Knowledge Base: Contribute to building and updating the knowledge base and FAQs to enable self-help for customers and enhance support efficiency.
Escalation Management: Escalate complex issues to higher-level support or development teams, ensuring timely and effective resolution.
Customer Training: Offer basic product training to customers to help them effectively use Tally Prime and leverage its full potential.
Bug Reporting: Identify and document software bugs, forward them to the TallyHO team, and follow up on issue resolutions.
Customer Feedback: Gather feedback from customers through Google Review or drafting mail to company, understand their pain points, and advocate for improvements in the product and support process.
Documentation: Maintain comprehensive and accurate records of customer interactions, technical solutions, and resolutions in the ticketing system.
Continuous Learning: Stay updated with Tally Prime updates, new features, and industry trends to provide the best support experience to customers.
Customer Annual Contract Service: Track frequent customer calling for support and tell them to get in Annual Support Contract with minimal price for seamless support.
Tally Implementation: Understand the Implementation Segment wise were time taking process is involved and same communicate with customer to pay for implementation charges.
Google Review: End of the support call, make it mandatory to ask customer to leave a google review in order to boost our company Branding.
Revenue Generation: One should understand that whenever & wherever found that customer requirement can be fulfilled by us then immediately should inform sales team to get the closure.
TallyAWS or TallyCloud: One should offer Tally user to come online and experience the Tally on Cloud workflow.

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

chat support jobs in dl

Account Support Executive

Analyst, Customer & Product Support

Customer Assistant

Senior Remote Support Engineer

Engineering Manager - Mobile

SOC Analyst L2

Senior User Experience Designer / Product Designer

Quality Auditor For Outbound Sales Process in Callcenter

SOC Analyst L2

Customer Happiness Specialist (5-12 YRS)

Analyst, Customer & Product Support

Customer Support Executive

Apprentices

People Success Intern

Collection Coordinator

Business Strategy & Operations

Customer Support Executive

Category Program Manager

Technical Architect

Cross Technology Managed Services Engineer (L1)

I want to receive the latest job alerts for chat support in dl

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected