Gujarat Technical support representative Jobs – 98 Open Jobs Today

Director - Aftermarket
Milacron —Ahmedabad, Gujarat
- Full-time
- Master's degree
- Business Administration
- MBA
Quick apply
11d
Engr Plng - JMD PSD Mech ( 81987414 )
Reliance Industries —Jamnagar, Gujarat
- Analysis skills
- Bachelor's degree
- Communication skills
2d
Construction Manager – PMC (Power Transmission, Substations & Renewable Integration)
AECOM —Ahmedabad, Gujarat
- Full-time
- AutoCAD
- Civil engineering
- PMP
- Health insurance
- Paid time off
Field Service Representative
Veolia —Jamnagar, Gujarat
- Full-time
- B.Sc
- Master's degree
- Bachelor's degree
Quick apply
Asst. Manager
Meril Life Sciences —Vapi, Gujarat
- Full-time
- Project management
- Bachelor's degree
- Communication skills
Sr. Supplier Quality Manager
GE Vernova —Vadodara, Gujarat
- Full-time
- Up to 50% travel
- Engineering
- English
3d
Senior Data Scientist
NielsenIQ —Vadodara, Gujarat
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Master's degree
Quick apply
Safety Engineer - Civil + ADIS or PDIS
Cushman & Wakefield —Vadodara, Gujarat
- Full-time
- Microsoft Office
- Project management
- Electrical experience
Quick apply
Senior Civil Engineer – OPRC
Mcway management ltd —Gandhinagar, Gujarat
- ₹60,000 - ₹90,000 a month
- Full-time
- Civil engineering
- Master's degree
- Supervising experience
Quick apply
7d
Application Expert/Specialist (PB&I)
Calderys —Ahmedabad, Gujarat
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
Senior Manager - Commercial Excellence
Milacron —Ahmedabad, Gujarat
- Full-time
- Salesforce
- Master's degree
- Business Administration
Quick apply
11d
Financial Planning & Analysis Representa
Accenture —Ahmedabad, Gujarat
- Full-time
- Analysis skills
Field Service Representative (Mechanical - Turbo Compression)
Siemens Energy —Ahmedabad, Gujarat
- Weekend availability
- Remote
- Engineering
- Microsoft Office
- Programmable logic controllers
- Flexible schedule
District Representative III - Water
Ecolab Inc. —Jamnagar, Gujarat
- Full-time
- Sales
- Engineering
- Bachelor's degree
3d
Cluster Head-Business & Partnerships
Teachmint —Surat, Gujarat
- Remote
- CRM software
- Marketing
- Bachelor's degree
- Flexible schedule
Quick apply
Sales and Marketing Representative
Macrotech —Surat, Gujarat
- From ₹19,000 a month
- Full-time
- CRM software
- Sales
- English
- Health insurance
- Flexible schedule
Quick apply
Client Servicing Intern
Kahani by i2c events —Dumas, Surat, Gujarat
- ₹5,000 - ₹10,000 a month
- Full-time
- Customer service
- No experience needed
- Business Administration
Quick apply
HSE Manager – PMC
AECOM —Ahmedabad, Gujarat
- Full-time
- Engineering
- Microsoft Office
- Bachelor's degree
- Health insurance
- Paid time off
Sr. Technologist - PTA 7 - DMD ( 82565120 )
Reliance Industries —Bharuch, Gujarat
- Master's degree
- Bachelor's degree
- Computer networking
Technical (Cosmetic) – Sr. Executive
Corel Pharma Chem —Ahmedabad, Gujarat
- English
- Business development
- Communication skills

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Director - Aftermarket

Milacron -
Ahmedabad, Gujarat

Quick apply

Job details

Full-time
11 days ago

Qualifications

Field sales
Master's degree
B2B sales
Industrial equipment
Business Administration
Account management
Plastics injection moulding
MBA

Full job description

Head, Aftermarket is the end-to-end P&L owner for Milacron India's aftermarket business, spanning spares revenue, service delivery, customer success, and channel economics.
This role is intended to create a single accountability centre for aftermarket growth and is expected to unlock Whitespace revenue across the installed base by establishing structured coverage, pricing discipline, and cross-functional execution rigour.
Core Responsibilities
P&L Ownership & Revenue Growth

Own the complete national aftermarket P&L – spares revenue, M-Powered, retrofits, service billings and new AM product lines
Set and deliver annual revenue targets in partnership with Head of Sales & Marketing and Regional leadership
Protect margin guardrails across pricing, channel economics and service billing models
Lead monthly AM reviews with Regional Aftermarket Heads; drive corrective action on revenue and coverage gaps

Strategy & Growth Roadmap

Own the AM growth roadmap, including identified growth initiatives, installed-base monetization, M-Powered conversion, retrofit pipeline
Identify and quantify whitespaces across the installed base and drive focused coverage through the KAM structure
Define channel strategy – dealer network expansion, stocking norms, pricing discipline and genuine-parts compliance
Build the customer value proposition for premium AM offerings; differentiate Milacron service from third-party competition

Organizational Leadership & Governance

Lead and develop the central AM team (Spare Parts Coordinator, CSD Head, Trade & Services Marketing Manager, MIS Support) and regional team (Regional AM Heads, KAMs, Service Managers and Engineers)
Provide input on Regional Aftermarket Heads' performance management (solid line to AM Head, dotted to Regional Business Heads)
Run the governance cadence: weekly ops reviews, monthly regional P&L calls, quarterly AM strategy reviews

Pricing, Trade & Commercial Excellence

Define AM pricing strategy – rack rates, scheme structures, contract pricing and promotional guardrails
Lead trade scheme design, channel incentives and dealer performance tracking (via Trade & Services Marketing Manager)
Benchmark pricing and product portfolio against competitors periodically (via Trade & Services Marketing Manager)
Launch new AM products and own the conversion funnel

Service Delivery & Customer Experience

Hold accountability for customer NPS, first-time-fix rate and service SLA compliance (via CSD Head)
Oversee spare parts availability, fill rates and dispatch SLAs (via Spare Parts Coordinator)
Ensure complaint closure within SLA; build a service quality feedback loop into regional AM governance

Capability Building

Build AM capability across the organization – technical training for SEs, commercial training for KAMs, commercial literacy for regional leadership
Own MIS infrastructure (via MIS Support); ensure data-driven performance management at all levels
Develop a succession pipeline for critical AM roles across regions

Skills & Competencies
Technical & Commercial Expertise

Aftermarket or industrial equipment domain expertise (capital goods / injection moulding preferred)
Experience in B2B field sales and account management in capital goods or industrial equipment
Channel economics, pricing strategy and margin management
P&L ownership across sales and service lines

Analytics & Planning

Data-driven performance management with strong revenue forecasting capability
Strategic roadmap development and governance planning
Target setting, pipeline tracking and proficiency in MIS / BI tools

Leadership

Cross-functional leadership – ability to align Sales, Spares, Service and Supply Chain
Executive and board-level communication
Team building across central and distributed regional teams

Experience & Education

15+ years of total experience, with at least 5–7 years in aftermarket, service or B2B industrial sales leadership roles
Demonstrated P&L ownership in capital goods, industrial equipment or allied sectors (e.g., compressors, machine tools, auto components, material handling)
Proven track record of building and scaling aftermarket revenue including spares and service revenue streams
Experience managing large, geographically distributed field teams (service engineers, sales managers)
Exposure to channel/dealer networks and distributor management is a strong plus
MBA or equivalent preferred; engineering background (Mechanical / Production) is advantageous

Deliverables & KPIs
Revenue & Growth

AM revenue vs. target
Initiative-delivery milestone closure
IB penetration / service market share

Service Quality

Customer NPS
First-time-fix rate (%)
Complaint closure within SLA (%)
Chargeable SE utilization (%)

Commercial & Channel

100% spare parts delivery within 48 hrs
Channel-led AM sales growth
Scheme ROI
AM customer acquisition cost (CAC)
SE & KAM headcount / training / attrition vs. target

Physical Demands
To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 10 lbs. Specific vision abilities may include the employee’s ability to see near and far distances.
DISCLAIMER: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

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Refine Your Search

technical support representative jobs in gujarat

Director - Aftermarket

Engr Plng - JMD PSD Mech ( 81987414 )

Construction Manager – PMC (Power Transmission, Substations & Renewable Integration)

Field Service Representative

Asst. Manager

Sr. Supplier Quality Manager

Senior Data Scientist

Safety Engineer - Civil + ADIS or PDIS

Senior Civil Engineer – OPRC

Application Expert/Specialist (PB&I)

Senior Manager - Commercial Excellence

Financial Planning & Analysis Representa

Field Service Representative (Mechanical - Turbo Compression)

District Representative III - Water

Cluster Head-Business & Partnerships

Sales and Marketing Representative

Client Servicing Intern

HSE Manager – PMC

Sr. Technologist - PTA 7 - DMD ( 82565120 )

Technical (Cosmetic) – Sr. Executive

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