Yeshwanthpur Bengaluru Karnataka Senior service coordinator Jobs – 104 Open Jobs Today

Sr. Implementation Manager
Sprinklr —Bengaluru, Karnataka
- Full-time
- Computer Science
- Engineering
- English
- Paid time off
Quantitative Fieldwork Coordinator
m360 Research —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Excel
- Basic math
- English
Quick apply
Senior Lead Designer
AtkinsRéalis —Bengaluru, Karnataka
- Full-time
- Hybrid work
- AutoCAD
- CAD
- Electrical experience
- Health insurance
Regular/Senior iOS Developer
Luxoft —Bengaluru, Karnataka
- English
- APIs
- Agile
3d
Project Manager - TKC
FINACPLUS GLOBAL SERVICES PRIVATE LIMITED —Bengaluru, Karnataka
- Computer Science
- Engineering
- Microsoft Office
Quick apply
Tax Supervisor - Private Company
RSM —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Finance
- Master's degree
Senior Structural BIM Technician - Steel
Egis —Bengaluru, Karnataka
- AutoCAD
- Analysis skills
- Project management
16h
Senior Technical Writer
Xylem —Bengaluru, Karnataka
- Full-time
- Computer science
- Engineering
- English
Tax Supervisor, Financial Services - Private Equity Funds
RSM —Bengaluru, Karnataka
- Full-time
- Master's degree
- Bachelor's degree
- Accounting
Business development and partnership Manager
Kalavya Atelier —Bangalore City, Bengaluru, Karnataka
- Sales
- Business development
- Travel
Quick apply
6d
Sr Manager - Collaborations and Advocacy
The Association of People with Disability —Bengaluru, Karnataka
- ₹9,00,000 - ₹12,00,000 a year
- Full-time
Engineering Manager
NNE —Bengaluru, Karnataka
- PMP
- English
- Master's degree
Assistant Manager - Inventory - Robotics Labs
Instawork Internal —Bengaluru, Karnataka
- Inventory management
- AI
Senior A/C Technician
Breezair india —Nayandahalli, Bengaluru, Karnataka
- ₹35,000 - ₹38,000 a month
- Full-time
- Electrical experience
- Driving
- Travel
- Health insurance
- Cell phone reimbursement
Quick apply
7d
Tax Senior Associate, Financial Services - Hedge Funds
RSM —Bengaluru, Karnataka
- Full-time
- Master's degree
- Accounting
- Tax experience
Senior GCP Systems & Hybrid Infrastructure Engineer
Datamatics Technologies —Bengaluru, Karnataka
- Full-time
- Windows
- Computer networking
- Linux
Quick apply
Operations Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Bilingual
- English
- Analysis skills
Senior BIM Technician - Land Development & Municipal Engineering
WSP —Bengaluru, Karnataka
- Hybrid work
- AutoCAD
- Civil engineering
- Electrical experience
Fund Accountant
CSC (Corporation Service Company) —Bengaluru, Karnataka
- Full-time
- GAAP
- Communication skills
13d
Senior Structural BIM Technician - Steel
Egis Group —Bengaluru, Karnataka
- Full-time
- AutoCAD
- Analysis skills
- Project management
Quick apply
18h

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Sr. Implementation Manager

Sprinklr -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Benefits

Paid time off

Qualifications

Live chat
BCS
TCP
Computer Science
Enterprise Software
Engineering
English
M.Eng
Master's degree
IVR
Project management
Bachelor's degree
JavaScript
Scripting
Software development
TCP/IP
Groovy
Communication skills

Full job description

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Job Description

Role Overview

As a Sprinklr Implementation Manager, you will lead a team of high-performing implementation consultants to ensure successful, value-oriented deployments of the Sprinklr platform. You will be responsible for managing the end-to-end implementation process, collaborating with cross-functional teams, and ensuring that clients derive maximum value from Sprinklr's solutions.

Key Responsibilities

Manage and mentor a team of implementation consultants, fostering professional growth and ensuring high performance.

Oversee multiple concurrent implementation projects, ensuring they are delivered on time, within scope, and meet quality standards.

Serve as the primary point of contact for clients during the implementation phase, building strong relationships and ensuring client satisfaction.

Define and maintain regional implementation strategies in collaboration with other regional leaders.

Develop and implement best practices, methodologies, and tools to enhance the efficiency and effectiveness of the implementation process.

Work closely with sales, product, and customer success teams to ensure seamless transitions and alignments.

Identify potential risks in the implementation process and develop mitigation strategies.

Track and report on key performance indicators (KPIs) related to implementation projects and team performance.

Qualifications

8+ years of experience in enterprise software implementation.

5+ years of experience in Voice, Chat, Email kind of Contact Center applications such as Genesys Engage, Amazon Connect, Cisco Webex Contact Center, RingCentral, or similar platforms.

Proven track record in leading complex implementation projects, preferably in CCaaS, UCaaS, or CPaaS environments.

Understanding of voice technologies, protocols (TCP/IP, VOIP, SIP, RTP, WebRTC), and contact center infrastructure (ACD, IVR, CTI, Dialer, SBC) is a plus

Experience with Groovy, JavaScript, and/or scripting for integrations is a plus

Technical background with a deep understanding of software development life cycles.

Excellent written and verbal communication skills; highly competent and confident presenter.

Strong leadership, mentoring, and client-facing communication skills.

Ability to manage multiple complex projects in a fast-paced, dynamic environment.

Business proficiency in English is mandatory.

Bachelor’s degree in Computer Science, Engineering, Business, or a related field; advanced degree preferred.

A bachelor’s or master’s degree in engineering/design or a related field.

Relevant certifications in project management or software implementation are advantageous.

We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:

Lead a new category of enterprise software that we call Unified-CXM.

Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
Create a culture of customer obsession, with trust, teamwork, and accountability.

We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.

We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.

To learn more about employee benefits by region, click here.

To learn more about all-things-Sprinklr, visit our candidate resource hub here.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.

Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.

Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.

If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.

Apply Now

Refine Your Search

senior service coordinator jobs in yeshwanthpur bengaluru karnataka

Sr. Implementation Manager

Quantitative Fieldwork Coordinator

Senior Lead Designer

Regular/Senior iOS Developer

Project Manager - TKC

Tax Supervisor - Private Company

Senior Structural BIM Technician - Steel

Senior Technical Writer

Tax Supervisor, Financial Services - Private Equity Funds

Business development and partnership Manager

Sr Manager - Collaborations and Advocacy

Engineering Manager

Assistant Manager - Inventory - Robotics Labs

Senior A/C Technician

Tax Senior Associate, Financial Services - Hedge Funds

Senior GCP Systems & Hybrid Infrastructure Engineer

Operations Engineer

Senior BIM Technician - Land Development & Municipal Engineering

Fund Accountant

Senior Structural BIM Technician - Steel

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