Ameerpet Hyderabad Telangana Desktop support technician Jobs – 105 Open Jobs Today

Technical Support Representative
Nova Module —Hyderabad, Telangana
- Analysis skills
- Bachelor's degree
- Travel
Help Desk
Vupadhi Techno Services —Gachibowli, Hyderabad, Telangana
- Management
- Microsoft Office
- Master's degree
Senior System Administrator
Ovation Services Private Limited —Hyderabad, Telangana
- From ₹4,00,000 a year
- Email
- Azure
- Inventory management
- Windows
Quick apply
11d
Pelican Services Technical Support
Pelican Services —Hyderabad, Telangana
LN Product Support Analyst, Senior (Technical)
Infor —Hyderabad, Telangana
- Night shift
- Software troubleshooting
- Customer service
- ERP systems
OPS 2 Technical Support
Indium Software —Hyderabad, Telangana
- Night shift
- Salesforce
- Java
- JavaScript
CUSTOMER SERVICE/HELP DESK
UnyKloud —Hyderabad, Telangana
- Email
- Microsoft Powerpoint
- Software troubleshooting
- Communication skills
Cloud System Administrator
Infor —Hyderabad, Telangana
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Technical Support Engineer, Senior 1 (Java)
Progress —Hyderabad, Telangana
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Health insurance
- Paid time off
Services Associate - Compliance Help Desk - Risk and Brand Protection - Hyderabad
Deloitte —Hyderabad, Telangana
- Finance
- Master's degree
- MBA
3d
Technical Lead - Professional Services and Support
TCPWave —Hyderabad, Telangana
Support Technical Leader
Redwood Software Inc. —Hyderabad, Telangana
- Email
- English
- Databases
- APIs
TELE CALLING EXECUTIVE [HELPDESK]
Bachpan Bachao Andolan —Hyderabad, Telangana
- Up to ₹25,000 a month
- Online application
- Microsoft Powerpoint
- Bachelor's degree
- Computer skills
Admin Helpdesk Executive
Uniservice Apartment Solutions —Gopanpalli, Telangana
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Health insurance
Quick apply
Oracle EBS Finance IT Support Analyst
Hitachi —Hyderabad, Telangana
- Full-time
- Oracle
- Software troubleshooting
- ERP systems
Oracle EBS Finance IT Support Analyst
Hitachi Rail —Hyderabad, Telangana
- Full-time
- Oracle
- Software troubleshooting
- ERP systems
Salesforce System Administrator
Process360 —Hyderabad, Telangana
- Salesforce
- Financial services
- Analytics
CRM System Administrator
IntouchCX —Hyderabad, Telangana
- Full-time
- Salesforce
- Project management
- Bachelor's degree
5d
Senior Administrator, Systems Engineering
Intercontinental Exchange Holdings, Inc. —Hyderabad, Telangana
- Full-time
- Windows
- Bachelor's degree
- Scripting
12d
Sr. Systems Administrator
Zeta Global —Hyderabad, Telangana
- Microsoft Word
- Microsoft Outlook
- Windows

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Technical Support Representative

Nova Module
Hyderabad, Telangana

Apply Now

Job details

Qualifications

EDI
Magento
NetSuite
Technical support
Analysis skills
Bachelor's degree
Communication skills

Full job description

Join the company that is committed to offering the best quality services in the area of business cloud computing (SaaS). In this position you will work directly with our clients and internal team members to implement various products for clients that use cloud systems such as NetSuite, Magento, Shopify, Amazon, eBay, and more. As part of our team, you will guide clients through an implementation process, ensuring overall client success and referencability.

In this position, you will also be a Subject Matter Expert for one or more products that we do and will implement. This involves helping to position, sell, implement, and support these products. This position involves a high level of client interaction via calls and online meetings, responding to emails and chats in a timely manner, as well as participating in cross-functional product related meetings.

The right person for this job enjoys working with clients, has a good technical aptitude on business applications, has a strong client focus, exhibits the right communication skills, and is able to consult with clients on how to use products to improve and grow their business.

Gain Exposure To

Many different business application areas, such as ERP, CRM, Ecommerce, Warehouse/Distribution, etc.
Many prominent software vendors, such as NetSuite, Magento, Shopify, Amazon, eBay, etc.
Many different ways software systems can be connected, such as web services, file transfers, EDI, http, etc.
Learning about many new and emerging development platforms, such as SuiteBuilder, integrator.io, etc.

Key Responsibilities

Act as first-line support for Nova Module’s products and services by responding to and resolving (to the best of your ability) incoming support phone calls and cases logged via our support center.
Manage all communication between our client base and our services and/or engineering departments.
Work with cross-functional Nova Module teams to resolve cases
Determine when a request should be delivered as part of a support contract versus a new scope of work (new project)
Work with cross-functional Nova Module teams to gather customer requirements for a new scope of work
Build out the necessary knowledge base needed to minimize engineering resources required for day-in-day-out problems and their solutions.
Enhance support processes and build out support team as company grows.

Desired Qualifications / Skills

Bachelor’s degree
Minimum of one year experience in a support oriented, client-facing role.
Must have experience working with external clients.
Must be tech savvy and understand technology well, and can speak credibly on it at a high-level.
Excellent analytical skills for solving business process and productivity issues.
Receives minimal direction toward daily goals and objectives.
Ability to handle a variety of different projects simultaneously, and capable of managing multiple deadlines. Ability to take direction and work independently.
Knowledge of, experience with, or interest in business applications such as CRM, ERP, Ecommerce, MRP as well as SaaS.
At Nova Module, we know that our company is only as good as our employees. You will get a chance to work closely with an incredibly dedicated group of people who are serious about putting great products and services into the marketplace. We continually search for candidates who share our beliefs and values.

Common Traits We Admire

Enjoy the start-up atmosphere, and flexible with shifting priorities.
Think big, and bring new ideas to the table, regardless of your rank or title.
Overriding ambition and proactive nature, combined with the ability to inspire others.
Be results driven—always. Must be willing to do what it takes to make each project or task a success.
Quick learner. Must know when to listen, and when to take charge.
Obsessive about quality and customer satisfaction.

Other Details

Location 1: Hyderabad, India
Location 2: Oakland, CA
Travel: Locally in the Bay Area. Out-of-town / out-of state travel is 5% or less.
Travel: No relocation provided.

How to apply

If you meet the requirements above, then we want to meet you! Interested applicants should send a cover letter
and specify what exact position you are applying for in the subject line to:

[email protected]

Apply Now

Refine Your Search

desktop support technician jobs in ameerpet hyderabad telangana

Technical Support Representative

Help Desk

Senior System Administrator

Pelican Services Technical Support

LN Product Support Analyst, Senior (Technical)

OPS 2 Technical Support

CUSTOMER SERVICE/HELP DESK

Cloud System Administrator

Technical Support Engineer, Senior 1 (Java)

Services Associate - Compliance Help Desk - Risk and Brand Protection - Hyderabad

Technical Lead - Professional Services and Support

Support Technical Leader

TELE CALLING EXECUTIVE [HELPDESK]

Admin Helpdesk Executive

Oracle EBS Finance IT Support Analyst

Oracle EBS Finance IT Support Analyst

Salesforce System Administrator

CRM System Administrator

Senior Administrator, Systems Engineering

Sr. Systems Administrator

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