Tambaram Chennai Tamil Nadu Desktop support technician Jobs – 128 Open Jobs Today

Senior IT Customer Support Analyst, Desktop Support
KBR —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Software troubleshooting
- Windows
13d
Technical Support Engineering
DHL —Chennai, Tamil Nadu
- Hybrid work
- Oracle
- English
- Java
- Health insurance
IT Support Associate
ASSPL - Maharashtra —Chennai, Tamil Nadu
- Full-time
- Windows
- AWS
- Analysis skills
Technical Support Engineer L1
Kaveedhan Consulting —Nanganallur, Chennai, Tamil Nadu
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Outlook
- Computer Science
- Windows
Quick apply
7d
Specialist- IT I IND
First Solar —Sriperumbudur, Tamil Nadu
- Full-time
- Computer Science
- Customer service
- Windows
IT System Administrator - Chennai
Medical Billing Wholesalers —Chennai, Tamil Nadu
- Email
- Computer science
- Windows
- Bachelor's degree
Help Desk Executive
indiafloats technologies —Chennai, Tamil Nadu
- ₹18,000 - ₹23,000 a month
- Part-time
- Walk-in
- Software troubleshooting
- In-person
Quick apply
12d
IT Support Associate II, OPSTech IT -Service Desk
ADCI - Tamil Nadu —Chennai, Tamil Nadu
- Full-time
- Computer science
- Windows
- Bachelor's degree
14h
Systems Administrator
Alphatech Solutions —Chennai, Tamil Nadu
- From ₹2,50,000 a year
- Full-time
- IT
- Linux
- In-person
Quick apply
Technical Support Manager
Hewlett Packard Enterprise —Chennai, Tamil Nadu
- Full-time
- Management
- Software troubleshooting
- English
System Administrator
Sysnet Global Technologies Pvt.Ltd —Chennai, Tamil Nadu
- Master's degree
- Linux
Quick apply
IT Helpdesk Engineer
Bloom Electronics Private Limited —Chennai, Tamil Nadu
- Up to ₹16,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Commuter assistance
- Health insurance
Quick apply
Technical Support & Services Manager
New Wave Computing —Chennai, Tamil Nadu
TECHNICAL SUPPORT ENGINEER
Fantabee IoE Labs —Chennai, Tamil Nadu
- Email
System Administrator (IT) (WALK-IN)
RISHS INTERNATIONAL SCHOOL —Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Walk-in
- AutoCAD
- Microsoft Access
- Azure
Quick apply
Senior Assistant: Technical Support
Inncon —Chennai, Tamil Nadu
- ₹2,75,000 a year
- Full-time
- Software troubleshooting
- B.Sc
- English
System Administrator
Anuj Tiles —Chennai, Tamil Nadu
- From ₹15,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
- Health insurance
- Food provided
Quick apply
3d
Technical Customer Support Professional
Trimble —Chennai, Tamil Nadu
- Online application
- Azure
- Computer Science
- AWS
Lead Technical Support Engineer
Caterpillar —Chennai, Tamil Nadu
- Full-time
- Azure
- AWS
- APIs
8d
Project Engineer / Technical Support Trainee
ABN Infotech Solutions —Chennai, Tamil Nadu
- ₹11,000 - ₹15,000 a month
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
- Cell phone reimbursement
Quick apply

I want to receive the latest job alerts for desktop support technician in tambaram chennai tamil nadu

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near tambaram chennai tamil nadu

Systems Administrator jobs in Chennai, Tamil Nadu

Technical Support jobs in Chennai, Tamil Nadu

IT Support jobs in Chennai, Tamil Nadu

Devops Engineer jobs in Chennai, Tamil Nadu

Senior Technical Support jobs in Chennai, Tamil Nadu

Helpdesk Executive jobs in Chennai, Tamil Nadu

Technical Support Engineer jobs in Chennai, Tamil Nadu

Technical Support Manager jobs in Chennai, Tamil Nadu

Systems Administrator jobs in Kondapur, Hyderabad, Telangana

System Administrator In College jobs in Tamil Nadu

Lms Administrator, Learning Management System jobs in Hyderabad, Telangana

Systems Administrator jobs in Malkajgiri, Hyderabad, Telangana

School Administrator jobs in Kerala

Systems Administrator jobs in Kalyan, Maharashtra

Systems Administrator jobs in Ajmer Road, Jaipur, Rajasthan

Technical Support jobs in Thane, Maharashtra

Technical Support jobs in Rajasthan

Technical Support jobs in Kochi, Kerala

Google Non Technical jobs in Bengaluru, Karnataka

Technical Support jobs in Btm Layout, Bengaluru, Karnataka

Senior IT Customer Support Analyst, Desktop Support

KBR -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time
13 days ago

Qualifications

SSO
Desktop support
ITIL Certification
Operating systems
Computer Science
Software troubleshooting
SAP
CCNA
Information Systems
Windows
Supervising experience
Presentation skills
Bachelor's degree
Mentoring
Computer networking
IT
Linux
Desktop administration
Project leadership
CompTIA A+
Information Technology

Full job description

Title:

Senior IT Customer Support Analyst, Desktop Support

KBR is seeking a Senior Desktop Support Team Lead to provide advanced desktop support and technical leadership for enterprise technology services across India and supported global locations. This role serves as a senior escalation resource responsible for troubleshooting complex issues involving Microsoft Windows, Microsoft 365, endpoint devices, collaboration platforms, and related infrastructure technologies while ensuring effective service delivery and customer support.

In addition to providing hands-on technical expertise, the successful candidate will mentor support staff, help drive process improvements, and collaborate with regional and global IT teams to improve operational performance. The role requires strong technical problem-solving skills, leadership capabilities, and a commitment to delivering exceptional support across a diverse and geographically distributed environment.

This is a full-time position based in India and may support both local and global operations.

In September 2025, KBR announced that we are spinning our Mission Technology Solutions business into a separate public company. This role will ultimately be part of the new company. The Mission Technology Solutions business partners with governments and defense, intelligence, space, aviation, and critical infrastructure customers to deliver high-end engineering, science, technology, and mission support solutions.

Key Responsibilities

Technical Support & Escalation Leadership

Serve as a senior escalation resource for complex desktop, endpoint, and user support issues.
Provide customer support to internal and external customers within established service levels.
Stage, configure, deploy, and support laptops, desktops, workstations, peripherals, printers, and mobile devices.
Perform advanced break/fix troubleshooting and root-cause analysis for endpoint hardware and software issues.
Install, configure, and support Microsoft Windows operating systems, Microsoft 365 applications, Microsoft Teams, and associated enterprise technologies.
Troubleshoot authentication technologies, including multifactor authentication (MFA), smart cards, digital certificates, single sign-on (SSO), and identity-related services.
Diagnose and resolve local and network printing issues, including troubleshooting enterprise network printers, print servers, print queues, driver-related issues, and secure printing solutions.
Support workstation refresh programs and end-user data migrations.
Provide support for virtual desktop infrastructure (VDI) and remote-access technologies.
Deliver audiovisual support for conference rooms, executive meetings, and critical videoconferencing events.
Support IP telephony and collaboration technologies, including Microsoft Teams and similar enterprise communication platforms.
Perform advanced network troubleshooting and work closely with network engineering teams to resolve connectivity issues.
Collaborate with vendors and third-party providers to resolve technical issues requiring external escalation.
Support office openings, closures, relocations, and project site deployments.
Maintain accurate asset inventories and equipment lifecycle records.

Leadership & Process Management

Provide technical leadership and strategic input related to Tier 2 desktop support operations.
Lead or coordinate the daily activities of support personnel, including geographically dispersed team members.
Mentor, train, and support junior technicians and service desk personnel.
Identify recurring issues, process inefficiencies, and operational risks and implement corrective actions.
Coordinate resolution activities for cross-functional incidents involving networking, cybersecurity, infrastructure, voice, and enterprise application teams.
Develop and improve support processes, procedures, and operational standards.
Prepare and present service delivery reports, ticket metrics, SLO performance reviews, and operational dashboards.
Maintain technical documentation, knowledge articles, support procedures, and runbooks.
Participate in on-call support rotations and executive/VIP support activities as required.

Basic Qualifications

Education & Experience

Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field, or an equivalent combination of education and experience.
5+ years of enterprise desktop support experience.
Experience providing Tier 2 or Tier 3 desktop support within a Microsoft-based environment.
Experience leading, mentoring, or directing the work of other technical support professionals.

Skills & Competencies

Advanced knowledge of desktop support operations, service management processes, and enterprise IT environments.
Strong leadership and team coordination skills.
Advanced troubleshooting skills across Windows operating systems, Microsoft 365, endpoint technologies, and hardware platforms.
Experience troubleshooting and supporting Apple MacBook devices and macOS operating systems.
Experience troubleshooting enterprise network printing environments, including network-connected printers, print servers, print management solutions, and printer connectivity issues.
Strong verbal, written, and presentation skills.
Experience developing reports and presenting operational metrics to management.
Ability to manage multiple priorities in a fast-paced environment.
Excellent customer service, stakeholder engagement, and problem-solving capabilities.

Preferred Qualifications

One or more of the following certifications: ITIL Foundation Certification, CompTIA A+ or Network+ certifications, Microsoft Endpoint Administrator or Modern Desktop Administrator certification
Cisco networking experience or CCST/CCNA certification.
Linux administration experience.
Experience with SAP or asset management systems.
Project leadership or supervisory experience.

Additional Requirements

Must have valid authorization to work in India.
Ability to support global teams across multiple time zones.
Willingness to participate in after-hours and on-call support activities when required.
Travel between offices, customer sites, and project locations may occasionally be required.
Background verification and customer-specific screening requirements may apply.

Apply Now

Refine Your Search

desktop support technician jobs in tambaram chennai tamil nadu

Senior IT Customer Support Analyst, Desktop Support

Technical Support Engineering

IT Support Associate

Technical Support Engineer L1

Specialist- IT I IND

IT System Administrator - Chennai

Help Desk Executive

IT Support Associate II, OPSTech IT -Service Desk

Systems Administrator

Technical Support Manager

System Administrator

IT Helpdesk Engineer

Technical Support & Services Manager

TECHNICAL SUPPORT ENGINEER

System Administrator (IT) (WALK-IN)

Senior Assistant: Technical Support

System Administrator

Technical Customer Support Professional

Lead Technical Support Engineer

Project Engineer / Technical Support Trainee

I want to receive the latest job alerts for desktop support technician in tambaram chennai tamil nadu

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected