Architect - Cybersecurity N
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
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Job Description
ROLE SUMMARY
Senior cybersecurity leader accountable for translating client CIO/CISO priorities into executable cybersecurity initiatives and reliable security operations. The role acts as the senior conduit across client leadership, Genpact delivery teams, and the Genpact Cybersecurity Practice. It combines executive presence with hands-on understanding of SOC/MDR, incident response, Microsoft security, ServiceNow workflows, remediation tracking, and broader cyber transformation.
ROLE PURPOSE
- Serve as the senior cybersecurity interface to client CIO, CISO, cybersecurity leaders, business stakeholders, and Genpact account leadership.
- Translate executive security priorities into actionable plans, workstreams, owners, milestones, risks, and measurable outcomes.
- Coordinate Genpact security and non-security teams to execute cross-domain cyber priorities and remove operational friction.
- Drive SOC/MDR performance, major incident coordination, cybersecurity roadmap execution, Microsoft security maturity, ServiceNow accountability, and continuous improvement.
- Work closely with the Genpact Cybersecurity Practice to bring SMEs, accelerators, playbooks, reference architectures, methods, and transformation capabilities into the engagement.
CORE RESPONSIBILITIES
Executive and stakeholder leadership: Lead CIO/CISO-level governance, translate cyber issues into business decisions, and provide visibility into risk, service performance, incidents, backlog, and cyber roadmap progress.
SOC/MDR and operational security: Oversee 24x7 monitoring, triage, enrichment, investigation, escalation, response coordination, evidence capture, and closure; monitor SLA, MTTA, MTTR, case aging, false positives, and reopened incidents.
Broader cyber initiatives: Lead or coordinate initiatives across identity, endpoint, email, cloud, SaaS, vulnerability/exposure management, data security, application security, security automation, and governance.
Genpact Cybersecurity Practice alignment: Engage the Cybersecurity Practice for SMEs, methods, accelerators, reusable assets, delivery patterns, roadmap input, and practice-led continuous improvement.
Microsoft security and tooling: Drive maturity across Sentinel, Defender XDR, Defender for Endpoint, Defender for Office 365, Entra ID, Intune, Purview, M365 telemetry, detection tuning, threat hunting, and response playbooks.
ServiceNow and case accountability: Ensure qualified security cases use parent-child workflow, resolver task routing, SLA tracking, approvals, evidence, closure notes, reopen criteria, and reporting dashboards.
REQUIRED EXPERIENCE
- 15+ years of cybersecurity experience across security operations, cybersecurity transformation, incident response, advisory execution, and enterprise security program delivery.
- Prior experience as a senior security services lead, client security partner, SOC transformation lead, cybersecurity program lead, security delivery executive, or equivalent.
- Hands-on experience leading SOC/MDR operations, including monitoring, triage, investigation, escalation, containment coordination, detection tuning, reporting, and governance.
- Experience driving broader cybersecurity initiatives across identity, cloud, endpoint, vulnerability management, exposure management, application security, data security, automation, or governance.
- Strong working knowledge of Microsoft security technologies, including Sentinel, Defender XDR, Defender for Endpoint, Defender for Office 365, Entra ID, Intune, Purview, and M365 telemetry.
- Experience with ServiceNow ITSM and/or SecOps workflows for security incident management, resolver tasking, SLA tracking, approvals, evidence capture, and closure.
- Experience operating in multi-provider, outsourced, or hybrid delivery environments and working directly with CIOs, CISOs, security leaders, infrastructure leaders, and senior business stakeholders.
Qualifications
Bachelors - Computer Science, Bachelors - Cybersecurity, Bachelors - Information Systems, Bachelors - Information Technology, Masters - Computer Science
Certifications
Certified Ethical Hacker (CEH) - Hacker SchoolHacker School
Required Skills
Agile Methodology, Application Security, Best Practice Benchmarking, Change Management, Client Relations, Cloud IAM, Collaboration Tools, Cyber Resilience Management, Design Thinking, Executive Presence, Forensics, Identity Access Management (IAM), Inclusion, Metrics Reporting, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, Security Architecture Design, Security Framework, Security Policies, Security Standards, Storytelling
Language
English (Required)
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Cybersecurity N
Remote Type -
Office
Work Shift -
Day Job (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
