Lucknow District Uttar Pradesh Support executive Jobs – 107 Open Jobs Today

Sr Administrator (Support & Operations)
HCLTech —Lucknow, Uttar Pradesh
- Microsoft Excel
- Microsoft Access
- Azure
Senior Administrator - Program & Project Management
HCLTech —Lucknow, Uttar Pradesh
- PMP
- Project management
Customer Care Executive
Niftel communication pvt.ltd —Lucknow, Uttar Pradesh
- ₹10,000 - ₹15,000 a month
- Part-time
- Microsoft Excel
- Computer skills
- In-person
Quick apply
7d
Telesales Executive
Nature Grid Energy —Lucknow, Uttar Pradesh
- ₹1,20,000 - ₹2,40,000 a year
- Full-time
- CRM software
- Customer service
- English
- Health insurance
- Paid time off
Quick apply
8d
Chat Support Executive
Codesync Digi Marketing Pvt Ltd —Lucknow, Uttar Pradesh
- ₹7,000 - ₹10,000 a month
- Full-time
- In-person
Quick apply
7d
Back Office Executive
MNL COMPANY —Sushant Golf City, Lucknow, Uttar Pradesh
- ₹8,000 - ₹10,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Tele Caller Executive
AbhiAyu Realty —Sushant Golf City, Lucknow, Uttar Pradesh
- ₹10,000 - ₹12,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
2d
GeM Portal Operator (Tender Executive)
jai shri balaji enterprises —L D A Colony, Lucknow, Uttar Pradesh
- ₹12,000 - ₹20,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
Quick apply
11d
Sales Executive
Brand Maker —Lucknow G.P.O., Lucknow, Uttar Pradesh
- ₹8,000 - ₹15,000 a month
- Part-time
- English
- 12th Pass
- Bachelor's degree
- Flexible schedule
Quick apply
Lead Generation & Telecaller Executive
Quick Infotech —Lucknow, Uttar Pradesh
- Email
- Research
- Microsoft Office
- Bachelor's degree
Customer Care Executive
Digitalbot.ai —Lucknow, Uttar Pradesh
- ₹12,000 - ₹15,000 a month
- Full-time
- CRM software
- English
- Microsoft Office
- Cell phone reimbursement
- Flexible schedule
Quick apply
International Sales Executive
Intellivise Consultants —Lucknow, Uttar Pradesh
- Full-time
- CRM software
- Customer service
- Mentoring
Quick apply
Back Office Assistant
india arms corporation —Lucknow, Uttar Pradesh
- ₹12,000 - ₹13,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
Quick apply
11d
Tele Calling Executive
AMPL solar —Gomtinagar, Lucknow, Uttar Pradesh
- ₹12,000 - ₹20,000 a month
- Full-time
- CRM software
- Computer skills
- In-person
- Cell phone reimbursement
Quick apply
8d
Tele Caller Executive
MaxIQ - Digital Marketing —Lucknow, Uttar Pradesh
- ₹10,000 - ₹15,000 a month
- Full-time
- Computer skills
- In-person
- Communication skills
- Cell phone reimbursement
Quick apply
9d
Product Sales Executive - Lucknow (Institutional Sales)
Rentokil Initial —Lucknow, Uttar Pradesh
- ₹3,00,000 - ₹4,50,000 a year
- Google Suite
- Master's degree
- Bachelor's degree
Quick apply
BDE (Business Development Executive)
OJD Education —Lucknow, Uttar Pradesh
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- Microsoft Office
- Master's degree
Quick apply
Business Development Executive (BDE)
Tally Education Uttar Pradesh —Lucknow, Uttar Pradesh
- ₹11,533.82 - ₹20,912.32 a month
- Full-time
- Sales
- Microsoft Office
- Master's degree
Quick apply
Business Development Executive (Sales & Marketing)
Safe India Hi-tech Security System —Arya Nagar , Lucknow, Uttar Pradesh
- ₹13,000 - ₹15,000 a month
- Full-time
- Microsoft Excel
- Sales
- 12th Pass
- Cell phone reimbursement
- Flexible schedule
Quick apply
Telesales Executive
Webvoom Pvt. Ltd. —Lucknow, Uttar Pradesh
- ₹12,141.28 - ₹16,705.37 a month
- Full-time
- Sales
- Data entry
- Computer skills
- Paid sick time
Quick apply

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Sr Administrator (Support & Operations)

HCLTech -
Lucknow, Uttar Pradesh

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Job details

Qualifications

Microsoft Excel
Microsoft Access
Azure
SQL

Full job description

Lucknow, Uttar Pradesh
Job Summary
Conducts quality (soft skill & Language) review of telephone representatives' performance within functionally specific units to ensure quality service goals and standards are met and/or identify areas where improvement can be achieved.
Audits representatives' inbound and outbound phone calls and/or correspondence, observing tangibles and intangibles of customer experience.
Testing tickets and process compliant to policies and procedures
Participate in process reviews to inform the resolution of defects.
Coordinates with department Team Leaders and Managers to ensure appropriate number of audits is performed for each phone representative and to ensure representatives' availability during audit periods.
Take responsibility for providing and maintaining internal process metrics and tracking key deliverables
Evaluates and records the quality and performance during each call.
Summarizes findings and recommendations and forwards to supervisor to use in performance assessments and promotional decisions.
Provides feedback on uniform application of guidelines and procedures.
Provides critical data used to generate weekly or monthly reports on the performance of phone, chat or email representatives. Identifies adverse performance trends and patterns.
Provides input and assists with the development of additional training or policy and procedure changes that may be required to enhance service productivity.
Provides coaching, advice and guidance based on audit findings, and delivers performance feedback to associates as outlined in business unit's policies and procedures.
Mentors newly hired representatives to ensure a smooth transition from learning environment to daily production environment and may participate in providing formal training.
Participates in meetings and presentations or other designated special projects as assigned by department management. Maintains a comprehensive working knowledge of polices, procedure, and benefits across all product lines.
Develops job aides and other tools to assist representatives in improving overall quality of interactions.
Other duties as assigned by Management.
Key Responsibilities
Should possess skills to turn data into information, information into insight and insight into business decisions.
Should have knowledge to identify business trends utilizing real data to optimize statistical efficiency and quality.
Should be able to conduct full lifecycle analysis to include requirements, activities, and design.
Should have knowledge to develop analysis and reporting capabilities.
Experience in creating database on MS Excel, MS Access, SQL
Should have knowledge on MS Azure Cloud Data factory, Blob, or any other tool for storing large quantities of data.
Should know how to administer containers in MS Azure.
Should be able to deploy and schedule pipeline.
Experience in storing data, creating reports, analyzing reports, creating custom reporting pivots, charts and sharing findings with various departments, project stakeholders and management.
Identify, Analyze and Interpret trends or patterns in complex data sets.
Work with management to prioritize business and information needs.
Design Executive Reports for CXOs, EVPs and/or any other Executives
Design, create, alter, validate, and maintain Data Solutions, to meet business needs.
Compile analysis reports that are delivered to client and then follow-up on all results.
Determine and document project requirements for business processes and abide by those requirements for future projects’ reporting.
Interpreting data, analyzing results using statistical techniques and providing ongoing reports
Acquiring data from primary or secondary data sources and maintaining databases. Database may be any tool like MS Excel, MS Access, or Business Objects, etc.
Knowledge on MS Power Automate
Should be able to create automated workflows between apps and services to synchronize files, get notifications, collect data and more.
Should possess knowledge on building apps using MS Power Apps

Good to know how to write code to extend business app creation and customization using MS Power Apps

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Refine Your Search

support executive jobs in lucknow district uttar pradesh

Sr Administrator (Support & Operations)

Senior Administrator - Program & Project Management

Customer Care Executive

Telesales Executive

Chat Support Executive

Back Office Executive

Tele Caller Executive

GeM Portal Operator (Tender Executive)

Sales Executive

Lead Generation & Telecaller Executive

Customer Care Executive

International Sales Executive

Back Office Assistant

Tele Calling Executive

Tele Caller Executive

Product Sales Executive - Lucknow (Institutional Sales)

BDE (Business Development Executive)

Business Development Executive (BDE)

Business Development Executive (Sales & Marketing)

Telesales Executive

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