Taratala Kolkata West Bengal Field service engineer Jobs – 121 Open Jobs Today

SENIOR EXECUTIVE - MECHANISED TOOL SERVICING TECHNOLOGIST
Asian Paints —Kolkata, West Bengal
- Microsoft Excel
- Bachelor's degree
- Diploma
Senior Microsoft Systems Engineer
Ingold Solutions —Kolkata, West Bengal
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Senior Civil Engineer
Worley —Kolkata, West Bengal
- Management
- Bachelor's degree
- Civil Engineering
12d
Civil Engineer/Senior Civil Engineer
Worley —Kolkata, West Bengal
- Management
- Bachelor's degree
- Civil Engineering
12d
Head of Tech (Engineering & AI)
Portcast —Kolkata, West Bengal
- Full-time
- Hybrid work
- Doctoral degree
- Computer Science
- System design
Quick apply
Embedded Software Engineer
M B Control & Systems —Howrah, West Bengal
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sr. Mechanical Engineer _ BID Position
SYSTRA —Kolkata, West Bengal
- Project management
- Bachelor's degree
Assistant Manager - Projects
Sonepar —Kolkata, West Bengal
- English
- Master's degree
- Programmable logic controllers
Custom Software Engineer
Accenture —Kolkata, West Bengal
- Full-time
- Azure
- Computer Science
- DevOps
Microsoft Fabric Engineer - Senior Associate
Grant Thornton INDUS —Kolkata, West Bengal
- Azure
- Computer Science
- Software troubleshooting
BMS Technician
3D Consult Services (OPC) Pvt Ltd —Kolkata, West Bengal
- ₹20,000 - ₹25,000 a month
- Full-time
- Schematics
- Electrical experience
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
9d
CCTV Engineer
Areve Electronics —Kolkata, West Bengal
- ₹8,500 - ₹18,000 a month
- Full-time
- Schematics
- Travel
- In-person
- Health insurance
- Cell phone reimbursement
Quick apply
Sr. Structural Engineer_BID position
SYSTRA —Kolkata, West Bengal
- Civil engineering
- Project management
- Bachelor's degree
Technical Specialist - MS, Network
NTT DATA —Kolkata, West Bengal
- Full-time
- Computer Science
- Bachelor's degree
- Computer networking
8d
Geotechnical Engineer _ BID Position
SYSTRA —Kolkata, West Bengal
- Civil engineering
- Master's degree
- Bachelor's degree
Software Engineer II
SEI Investments —Kolkata, West Bengal
- Full-time
- Computer Science
- B.Sc
- Analysis skills
- Health insurance
- Paid time off
Senior Cloud Solutions Engineer
IFS —Kolkata, West Bengal
- Full-time
- Hybrid work
- Azure
- Computer Science
- Microsoft Office
Quick apply
Structural Engineer_ BID Position
SYSTRA —Kolkata, West Bengal
- Civil engineering
- Master's degree
- Bachelor's degree
Network Operations- Voice Engineer
Xerox —Kolkata, West Bengal
- Weekend availability
- Customer service
- Master's degree
- Analysis skills
Full Stack Engineer
CloudKaptan —Kolkata, West Bengal
- Computer Science
- Java
- Master's degree
Quick apply

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SENIOR EXECUTIVE - MECHANISED TOOL SERVICING TECHNOLOGIST

Asian Paints -
Kolkata, West Bengal

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Job details

Qualifications

Microsoft Excel
Technical support
Bachelor's degree
B.E.
Diploma
Communication skills

Full job description

Location:
Kolkata, WB, IN

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Areas of Work: Sales & Marketing
Job Id: 13569
External Job Description

Job Purpose

Divisional Service Coordinator to manage onsite engineers, handle spares inventory, and ensure smooth complaint resolution. The candidate will act as the central point of coordination between engineers and other stakeholders, ensuring efficient servicing and minimal downtime for mechanized tools.

Business Responsibility Areas

1. Complaint Handling & Onsite Support Coordination

Act as the first point of contact for service engineers regarding customer complaints (Engineers will be reporting to him)
Coordinate with onsite engineers to ensure timely resolution of complaints.
Ensure adherence to service SLAs (Service Level Agreements) and response timelines.
Ensure Open complaints and NPS need to be under control for every region

2. Spare Parts Inventory & Management

Oversee the spares inventory for the assigned region.
Ensure timely availability, tracking, and replenishment of spare parts.
Work with vendors and supply chain teams to manage stock levels.
Coordinate with Servicing agency for maintaining optimum inventory at engineer level
Open and Manage Service centres to handle all the mech tools complaints.

3. Performance monitoring and documentation

Oversee engineers’ weekly performance and give regular feedback for improvement.
Provide training and arrange knowledge-sharing sessions to service engineers.
Maintain documentation of service reports, common failures, and solutions.

4. Cross-functional Coordination

Work closely with the OEM service team to escalate unresolved technical issues.
Coordinate with logistics and warehouse teams for smooth movement of spares.

5. Process Management

Ensure compliance with company policies, safety guidelines, and service standards.
Monitor KPIs (Key Performance Indicators) for service efficiency and suggest improvements.
Maintain and update MIS reports and dashboards for tracking performance.

6. Establishing Service Centres at PAN India level. – contractual meetings, management of spares, money collection & overall hygiene of service centres.

Qualifications

Essential

Technical Qualifications

B.E. / B.Tech / Diploma in Mechanical, Electrical, or related field.
4-5 years of experience in a service coordination, technical support, or after-sales role.
Strong understanding of mechanized tools, pneumatic systems, and servicing processes.

Soft Skills

Strong problem-solving and troubleshooting abilities.
Excellent communication and coordination skills.
Ability to manage multiple stakeholders and work in a fast-paced environment.
Proficiency in MS Excel, ERP systems, and service management tools.

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Refine Your Search

field service engineer jobs in taratala kolkata west bengal

SENIOR EXECUTIVE - MECHANISED TOOL SERVICING TECHNOLOGIST

Senior Microsoft Systems Engineer

Senior Civil Engineer

Civil Engineer/Senior Civil Engineer

Head of Tech (Engineering & AI)

Embedded Software Engineer

Sr. Mechanical Engineer _ BID Position

Assistant Manager - Projects

Custom Software Engineer

Microsoft Fabric Engineer - Senior Associate

BMS Technician

CCTV Engineer

Sr. Structural Engineer_BID position

Technical Specialist - MS, Network

Geotechnical Engineer _ BID Position

Software Engineer II

Senior Cloud Solutions Engineer

Structural Engineer_ BID Position

Network Operations- Voice Engineer

Full Stack Engineer

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