Role description
Who we are:
At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our clients to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at UST.com.
Summary:
UST is looking for a Business System Analyst – Healthcare / Data Analysis / SQL with strong expertise in business system analysis, data analysis, SQL, and US Healthcare domain. The ideal candidate will act as a bridge between business stakeholders and technical teams, supporting enterprise applications, analyzing system issues, defining requirements, and delivering technology solutions aligned with business objectives.
The candidate should have strong experience working with Data Warehouse/Data Lake applications, SQL development, reporting environments, and healthcare systems, preferably within Pharmacy Benefit Management (PBM).
The Opportunity:Job Description
The Business System Analyst will be responsible for analyzing business requirements, supporting critical healthcare applications, performing data analysis, and collaborating with cross-functional teams to deliver effective technology solutions.
The role requires strong technical and analytical skills with expertise in SQL, data warehouse environments, reporting solutions, and healthcare business processes. The candidate will work closely with business users, architects, developers, QA teams, infrastructure teams, and vendors to ensure successful implementation and support of business applications.
Key Roles & Responsibilities
Provide support for critical business applications and technology solutions.
Analyze, triage, and resolve issues reported by system users.
Collaborate with business stakeholders, development teams, architects, infrastructure teams, and vendors.
Partner with stakeholders to ensure service levels and business satisfaction.
Work with application architects, developers, QA teams, and technical teams to deliver successful solutions.
Assist in designing system solutions aligned with business strategies.
Define and document:
Functional Requirements
Usability Requirements
Reliability Requirements
Performance Requirements
Support Requirements
Define project scope, objectives, and system specifications.
Act as a liaison between IT teams and business users.
Apply both business and technical expertise to support solution delivery.
Communicate effectively with technical and non-technical stakeholders.
Create and execute feature testing and identify environment requirements.
Ensure technical solutions meet business needs and objectives.
Identify opportunities for system enhancements and future improvements.
Work extensively with Data Warehouse and Data Lake applications.
Design, build, and support data warehouse components including:
ETL Processes
Databases
Reports
Reporting Environments
Analyze and document requirements for:
New data warehouse components
Existing data warehouse enhancements
Reporting and analytics solutions
Perform data analysis and validation using advanced SQL queries.
Support business decisions through accurate reporting and analytics.
Analyze data flows, system workflows, and technical solutions.
What you need:Requirements
6+ years of experience working with Data Warehouse or Data Lake applications.
6+ years of experience with SQL, including:
6+ years of experience as a Business Analyst / System Analyst.
Experience supporting enterprise applications and technology solutions.
Strong understanding of business processes and operational workflows.
Ability to troubleshoot issues and provide innovative solutions.
Strong documentation and requirement management skills.
Excellent stakeholder management and communication skills.
Required Skills
Business System Analysis.
Data Analysis.
Advanced SQL.
US Healthcare domain experience.
Data Warehouse / Data Lake applications.
Database concepts and query development.
Query optimization techniques.
Indexing strategies.
Reporting and analytics solutions.
ETL processes.
Jira and Confluence.
Understanding of application development and testing processes.
Requirement gathering and documentation.
Desired Skills
Pharmacy Benefit Management (PBM) systems experience.
Healthcare claims, pharmacy, payer, and benefits process knowledge.
Healthcare analytics and reporting platforms experience.
Experience working with large-scale healthcare data environments.
Experience collaborating with cross-functional Agile teams.
Qualification
What we believe:
We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion, and to place people at the centre of everything we do.
Humility:
We will listen, learn, be empathetic, and help selflessly in our interactions with everyone.
Humanity:
Through business, we will better the lives of those less fortunate than ourselves.
Integrity:
We honour our commitments and act with responsibility in all our relationships.
Equal Employment Opportunity Statement
UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
- To support and promote the values of UST.
- Comply with all Company policies and procedures
Skills
Sql server,US Healthcare, Advance sql, Technical solution
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
