Noida Uttar Pradesh Validation executive/ Jobs – 84 Open Jobs Today

Customer Success Executive
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Quick apply
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EXL Service —Noida, Uttar Pradesh
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HCLTech —Noida, Uttar Pradesh
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Field Research & Onboarding Executives
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- ₹5,000 - ₹6,000 a month
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360 DC Group —Noida, Uttar Pradesh
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Director - Quality HIM
CorroHealth Inc —Noida, Uttar Pradesh
- Full-time
- Master's degree
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Manager | APS - BY | Noida | Supply Chain & Network Operations
Deloitte —Noida, Uttar Pradesh
- Azure
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LiDAR Engineer
CK Aerial Surveys India Pvt Ltd —Vasundhra, Ghaziabad, Uttar Pradesh
- Full-time
- Master's degree
- Bachelor's degree
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8d
Specialist, Financial Operations
Pearson —Noida, Uttar Pradesh
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Ontic Technologies —Noida, Uttar Pradesh
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Deloitte —Noida, Uttar Pradesh
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GE Vernova —Noida, Uttar Pradesh
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Senior Consultant | APS - BY | Noida | Supply Chain & Network Operations
Deloitte —Noida, Uttar Pradesh
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Lead Associate
R1 RCM, Inc. —Noida, Uttar Pradesh
- Full-time
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EXL Service —Noida, Uttar Pradesh
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Success Pact Consulting —Noida, Uttar Pradesh
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Insurance Claims Executive
Accord Manpower Services —New Delhi District, Delhi
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Senior Executive
Sharda Motor Industries —Okhla, Delhi, Delhi

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Customer Success Executive

Dextra Labs
Noida, Uttar Pradesh

Quick apply

Job details

Full-time
₹3,76,443.39 - ₹4,69,824.73 a year
14 hours ago

Qualifications

Microsoft Excel
Customer service
SQL
Bachelor's degree
Customer support
Communication skills

Full job description

Role Summary

The Customer Operations & Support Associate is responsible for managing customer onboarding and offboarding processes, monitoring system-generated communication triggers, and providing first-level operational support. The role acts as a key point of coordination between customers and internal teams to ensure seamless customer lifecycle management and timely resolution of operational queries.

Key ResponsibilitiesCustomer Onboarding

Manage the end-to-end onboarding process for new customers.
Coordinate with internal stakeholders to ensure timely account setup and activation.
Verify customer information and maintain accurate records.
Assist customers throughout the onboarding journey and address process-related queries.

Customer Offboarding

Handle customer offboarding/offloading requests as per defined processes.
Ensure completion of all required closure activities and documentation.
Coordinate with relevant teams for smooth account deactivation and transition.

Communication Monitoring & Operations

Monitor system-generated messages, alerts, notifications, and communication triggers throughout the day.
Take timely action on operational alerts and customer-related notifications.
Track pending requests and coordinate with internal teams for closure.

First-Level Operational Support

Act as the first point of contact for routine customer and operational queries.
Log, track, and resolve basic operational issues within defined timelines.
Escalate complex issues to the appropriate teams and follow up until resolution.
Maintain accurate records of support requests and actions taken.

Process Coordination & Reporting

Maintain customer records and operational documentation.
Ensure compliance with defined processes and service standards.
Prepare operational reports and dashboards as required.
Identify recurring issues and recommend process improvements.

Required Skills

Strong verbal and written communication skills.
Excellent coordination and follow-up abilities.
Customer-centric mindset with strong attention to detail.
Ability to multitask and manage priorities effectively.
Proficiency in MS Excel, Google Sheets, and CRM/support tools.
Basic understanding of customer operations and support processes.
Basic understanding of SQL and ability to run simple queries for data validation, reporting, and troubleshooting purposes.

Preferred Qualifications

Graduate in any discipline.
1–3 years of experience in Customer Operations, Customer Support, Customer Success, Process Operations, or related functions.

Key Competencies

Customer Focus
Ownership & Accountability
Process Orientation
Coordination & Stakeholder Management
Problem Solving
Time Management

Pay: ₹376,443.39 - ₹469,824.73 per year

Application Question(s):

What is your current CTC?
What is your expected CTC?
What is your Notice Period?

Work Location: In person

Quick apply

Refine Your Search

validation executive/ jobs in noida uttar pradesh

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