Hr Customer support executive (voice) Jobs – 88 Open Jobs Today

Senior Analyst - Control Management
American Express —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Finance
- Master's degree
6h
Senior Associate customer support
Matching services —Gurugram, Haryana
- ₹22,000 - ₹32,000 a month
- Full-time
- Customer service
- English
- Master's degree
- Health insurance
- Flexible schedule
Quick apply
Senior Manager – Professional Services
Exotel Techcom Pvt Ltd —Gurugram, Haryana
- Azure
- PMP
- Salesforce
Quick apply
Bengali Tele Caller (Fresher)
Acuerdo India Private Limited —Gurgaon H.O, Gurugram, Haryana
- ₹12,000 - ₹18,000 a month
- Full-time
- Sales
- Salesforce
- English
- Cell phone reimbursement
- Flexible schedule
Quick apply
Customer Care Executive – Suspend Non Pay – Gurugram, India
Fusion CX —Gurugram, Haryana
- Customer service
- English
- 12th Pass
Technical Support Executive
Stellar Data Recovery —Gurugram, Haryana
- Master's degree
- Bachelor's degree
- Computer skills
Account Manager (International Calling Executive)
Midland Credit Management —Gurugram, Haryana
- Full-time
- English
- Bachelor's degree
- Organisational skills
Manager, Operations Technology Strategy
JLL —Gurugram, Haryana
- Azure
- Microsoft Office
- SQL
- Health insurance
Senior Managed Services Consultant
Sprinklr —Gurugram, Haryana
- Full-time
- Analysis skills
- APIs
- Paid time off
Account Manager- TSG, ITS, AWS India
AWS India - Delhi —Gurugram, Haryana
- Full-time
- Sales
- AWS
- Bachelor's degree
2d
Database Sales Specialist
AWS India - Delhi —Gurugram, Haryana
- Full-time
- Oracle
- Sales
- Master's degree
Sales Engineer GridGain
MariaDB plc —Haryana
- ₹90,000 - ₹1,20,000 a year
- Remote
- Spanish
- Oracle
- Sales
Quick apply
Lead UX Writer
Sprinklr —Gurugram, Haryana
- Full-time
- Writing skills
- AI
- Paid time off
Senior Analyst-Operations Risk Management
American Express —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
6d
M2 Senior Manager - Financial Operations
PayU —Gurugram, Haryana
- Microsoft Excel
- Microsoft Office
- Master's degree
Sr. Implementation Consultant - CCAAS (AMER shift)
Sprinklr —Gurugram, Haryana
- Full-time
- Salesforce
- English
- JavaScript
- Paid time off
M3 Director - Business Finance
PayU —Gurugram, Haryana
- Microsoft Excel
- ERP systems
- Master's degree
Sr. Analyst, Client Assurance
AHEAD —Gurugram, Haryana
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Bachelor's degree
- Health insurance
- Paid time off
4d
Finance Executive – US Payroll Experience Required
Pramira Inc —Gurugram, Haryana
- Full-time
- Microsoft Word
- Microsoft Excel
- Finance
Quick apply
NOC Manager
Capgemini Sogeti —Gurugram, Haryana
- Linux

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Senior Analyst - Control Management

American Express -
Gurugram, Haryana

Apply Now

Job details

Full-time
6 hours ago

Qualifications

Microsoft Excel
Tableau
Finance
Master's degree
Analysis skills
Project management
Bachelor's degree
Quality control
Risk management
Data analytics
Business Administration
MBA
Communication skills
Python

Full job description

Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to Fortune 500 companies. We back businesses so they can do more business, with a mission to be the undisputed leader in financial and membership services - responsibly driving double-digit revenue growth. We do that by offering a diverse range of payment and cashflow tools, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage a full range of their financial and payment needs.

GCS Control Management (Specialized OR): The objective of the GCS Control Management Specialized Operational Risk (OR) team is to provide subject matter expertise on specific Operational Risk topics to ensure the BU is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence.

GCS Control Management Specialized Operational Risk (OR) is looking for a Sr. Analyst focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

Minimum Qualifications:

Minimum 5 to 7 years of experience in Data Analytics, Automation and Dashboard storytelling and / or operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities
Project management, communication, and interpersonal skills
Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
Technical Skills (Required):
- Tableau Desktop, Tableau Prep
- Advanced Microsoft Excel skills
- Hands on exposure to programming languages like Python
Functional Skills:
- Self-Starter and work with a sense of ownership
- Strong business acumen with ability to interpret risk performance
- Ability to connect data insights to operational and compliance risk impacts
- Strong analytical and problem-solving skills
- High attention to detail and ownership mindset in QC-driven environments
- Effective stakeholder management and communication

Preferred Qualifications:

Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
Experience in at least one of the following:
- Risk reporting frameworks / KRIs / dashboards (e.g., RPR)
- Translating analytics into executive-level insights

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Apply Now

Refine Your Search

customer support executive (voice) jobs in hr

Senior Analyst - Control Management

Senior Associate customer support

Senior Manager – Professional Services

Bengali Tele Caller (Fresher)

Customer Care Executive – Suspend Non Pay – Gurugram, India

Technical Support Executive

Account Manager (International Calling Executive)

Manager, Operations Technology Strategy

Senior Managed Services Consultant

Account Manager- TSG, ITS, AWS India

Database Sales Specialist

Sales Engineer GridGain

Lead UX Writer

Senior Analyst-Operations Risk Management

M2 Senior Manager - Financial Operations

Sr. Implementation Consultant - CCAAS (AMER shift)

M3 Director - Business Finance

Sr. Analyst, Client Assurance

Finance Executive – US Payroll Experience Required

NOC Manager

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