Up Infrastructure manager Jobs – 89 Open Jobs Today

Senior Administrator - ServiceNow, IT Service Management
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Communication skills
- Negotiation
9d
DLP Manager
ALSTOM —Ghaziabad, Uttar Pradesh
- Full-time
- PMP
- Project management
- Electrical experience
Site Reliability, Staff
Synopsys —Noida, Uttar Pradesh
- Rotational shift
- Management
- Scripting
- Linux
Profile: Project Manager-Enterprise solution, Mobility
Fuel4Media —Noida, Uttar Pradesh
- Computer Science
- PMP
- Microsoft Office
Product Owner III
Siemens —Noida, Uttar Pradesh
- Full-time
- Computer science
- B.Sc
- Bachelor's degree
10d
Growth Management- Assistant Manager- Paytm Gold
Paytm —Noida, Uttar Pradesh
- System design
- SQL
- Machine learning
India: Software Development Manager
Helmerich & Payne, Inc. —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- DevOps
Project Manager
Umbrella Infocare —Noida, Uttar Pradesh
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Infrastructure Specialist
Kyndryl —Greater Noida, Uttar Pradesh
- Full-time
- Windows
- AWS
- Linux
3d
Service Delivery - Project Manager
Umbrella Infocare —Noida, Uttar Pradesh
- Computer Science
- Bachelor's degree
- Communication skills
Senior Cloud Manager
DMI Housing Finance —Noida, Uttar Pradesh
- Full-time
- Microsoft Access
- DevOps
- Windows
3d
Senior Cloud Manager
DMI Finance —Noida, Uttar Pradesh
- Full-time
- Microsoft Access
- DevOps
- Windows
4d
Principal AI Product Manager
hirezy.ai —Noida, Uttar Pradesh
- ₹10,94,140.95 - ₹27,17,535.59 a year
- Master's degree
- Product management
- APIs
Quick apply
6d
Project Manager
Zones —Noida, Uttar Pradesh
- Full-time
- PMP
- Project management
- Communication skills
- Health insurance
- Life insurance
Quick apply
Product Management - Product Manager - UPI
Paytm —Noida, Uttar Pradesh
- SQL
- Product management
- Communication skills
Security Project Manager – Oracle Fusion & Cyber Security
WSP —Noida, Uttar Pradesh
- Hybrid work
- Microsoft Access
- Oracle
- PMP
App Dev & Support Engineer III
Conduent Business Services India LLP —Noida, Uttar Pradesh
- Email
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Project Manager
DMI Finance —Noida, Uttar Pradesh
- Full-time
- Java
- Master's degree
- AWS
6d
Delivery Head - Public Sector
Saaki Argus & Averil Consulting —Noida, Uttar Pradesh
- Project management
- Leadership
- Communication skills
Quick apply
Project Manager
DMI Housing Finance —Noida, Uttar Pradesh
- Full-time
- Java
- Master's degree
- AWS
6d

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Senior Administrator - ServiceNow, IT Service Management

HCLTech -
Gautam Budh Nagar, Uttar Pradesh

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Job details

9 days ago

Qualifications

Incident management
Relationship management
ServiceNow
Communication skills
Negotiation

Full job description

Gautam Buddha Nagar, Uttar Pradesh
Job Summary

Major Incident Management

Key Responsibilities

CRITICAL INCIDENT MANAGER Key Responsibilities: Must understand the overall setup of IT Services and roles played by various Service Providers and demonstrate technical knowledge pertaining to two or more technology areas. Take the ownership to oversee the day to day operations relating to Incident Management Manage Major Incidents or situations across providers Manage high priority incidents from start to finish providing regular management updates to and bringing a satisfactory outcome for the customer Running both technical conference bridges and business update calls Documenting Issues, updating issues log, following issues to completion, and escalating issues to management team if needed Driving decision making for incident resolution and minimizing impact to the business Escalation to Senior IT Management Providing incident updates to stakeholders Capturing incident follow ups and completing formal Post Mortems Identifying stability trends and escalating them through the Problem Management process Coordinate decision making of critical, emergency break fix work by chairing conference calls and publishing formal communication Take full responsibility and ownership of incident resolution and service improvement, acting as a first point of escalation for high priority incidents Monitor the resolution of incidents involving multiple Service Providers and ensure it is within the SLA Qualifications/Skills: Must be an experienced resource with Minimum 7+ years of experience in Incident Management with knowledge & sound understanding of various IT technologies/domains. Very strong Influential relationship management skills with stakeholders, senior management, colleagues and external service providers. Proven troubleshooting skills within a support environment including a strong sense of commitment and drive towards incident resolution Passion for identifying problems that cause incidents and lengthen time to repair, and attacking the issues to eliminate the cause in our environment. Understanding of foundational IT technical issues and relationships Sensitivity and urgency in dealing with line of business outages. Ability to influence and lead technical conversations with various infrastructure support groups. Excellent verbal and written communication capabilities with the ability to interact and influence at all levels of the organisation.Strong oral and written communication skills Strong problem solving skills and the ability to logically break down a problem into smaller manageable parts to solve Supervisory skills and the ability to leverage support from other parts of the organization Proven expert in managing multiple stakeholders at all levels of the organization, but specifically at senior management level. Understanding of Technologies & ITSM Tool Coordination, negotiation, and persuasion skills

Skill Requirements

ITSM, MiM

Other Requirements

ITIL Experienced

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Refine Your Search

infrastructure manager jobs in up

Senior Administrator - ServiceNow, IT Service Management

DLP Manager

Site Reliability, Staff

Profile: Project Manager-Enterprise solution, Mobility

Product Owner III

Growth Management- Assistant Manager- Paytm Gold

India: Software Development Manager

Project Manager

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Service Delivery - Project Manager

Senior Cloud Manager

Senior Cloud Manager

Principal AI Product Manager

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Product Management - Product Manager - UPI

Security Project Manager – Oracle Fusion & Cyber Security

App Dev & Support Engineer III

Project Manager

Delivery Head - Public Sector

Project Manager

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