Ka Fresher software Jobs – 79 Open Jobs Today

Administrator (Tools & Automation)
HCLTech —Bengaluru, Karnataka
- Microsoft Outlook
- Computer Science
- Software troubleshooting
Embedded Systems Developer (1
TronicsZone —Bengaluru, Karnataka
- Master's degree
- C++
- Bachelor's degree
Quality Process Analyst
Tarento Group —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Computer Science
- Master's degree
3d
IT support
MAXVY —Bengaluru, Karnataka
- Azure
- Software troubleshooting
- B.Sc
Customer Success Associate
Ecomtra Technologies Pvt Ltd —Bengaluru, Karnataka
- ₹3,00,000 - ₹4,00,000 a year
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Salesforce
- Health insurance
- Paid time off
Quick apply
System Engineer – Hardware & Cyber Security
Avinya Techno Group —Puttur, Karnataka
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Windows
Quick apply
1d
ME Design (Support Engineer)
UST —Bengaluru, Karnataka
- AutoCAD
- CAD
- English
Quick apply
Robotics Implimentation And Validation Engineer
Flux Auto —Jalahalli, Bengaluru, Karnataka
- ₹2,00,000 - ₹4,00,000 a year
- Full-time
- Schematics
- C++
- Travel
- Health insurance
- Paid time off
Quick apply
VR Simulation Engineer
UST —Bengaluru, Karnataka
- AutoCAD
- CAD
- English
Quick apply
Manual Testing
Bizplus4u —Bengaluru, Karnataka
- ₹5,000 - ₹7,000 a month
- Java
- SQL
- JavaScript
ME Support Engineer (VR Content Developer)
UST —Bengaluru, Karnataka
- AutoCAD
- CAD
- English
Quick apply
Customer Experience Engineer, L1
HackerRank Careers —Bengaluru, Karnataka
- Weekend availability
- Java
- SQL
- Bachelor's degree
Quick apply
Junior Embedded Developer
Qantom Software —Bengaluru, Karnataka
- Email
- In-person
Junior Fusion Consultant
Palium Software —Bengaluru, Karnataka
- Master's degree
- Bachelor's degree
- Business Administration
System Administrator
Silver Crest Clothing Pvt Ltd —Attibele, Bengaluru, Karnataka
- ₹23,000 - ₹28,000 a month
- Full-time
- Computer Science
- Windows
- Bachelor's degree
- Health insurance
- Life insurance
Quick apply
Technical Support Executive
Accord Software & Systems —Bengaluru, Karnataka
- Microsoft Office
- Diploma
Engineer-Firmware Design
Evolute Fintech Innovations Private Limited —Bengaluru, Karnataka
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Quick apply
Account Executive
Greet Technologies —HSR Layout, Bengaluru, Karnataka
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- Accounting
- In-person
- Commuter assistance
- Cell phone reimbursement
Quick apply
HTML5 Game Developer
alive now —Bengaluru, Karnataka
- Full-time
- JavaScript
- HTML
Product Manager
Remidio —Bengaluru, Karnataka
- Software troubleshooting
- HIPAA
- Product management

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Administrator (Tools & Automation)

HCLTech -
Bengaluru, Karnataka

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Job details

Fresher | Internship

Qualifications

Jira
Desktop support
TCP
ITIL Certification
Microsoft Outlook
Computer Science
Software troubleshooting
Customer service
Software deployment
Windows
Technical support
DHCP
Analysis skills
Bachelor's degree
Computer networking
DNS
ServiceNow
TCP/IP
Diploma
Communication skills
Active Directory
CompTIA A+
Help desk
Information Technology
VPN

Full job description

Bangalore, Karnataka
Job Summary

Job Summary : Helpdesk Associate

Job Description : IT Helpdesk Associate\\\\r\\\\nJob Title\\\\r\\\\nIT Helpdesk Associate\\\\r\\\\nDepartment\\\\r\\\\nInformation Technology (IT)\\\\r\\\\nReports To\\\\r\\\\nIT Helpdesk Lead / IT Manager\\\\r\\\\nJob Summary\\\\r\\\\nWe are seeking a proactive and customer-focused IT Helpdesk Associate to provide first-level technical support to employees. The ideal candidate will troubleshoot hardware, software, network, and system-related issues while ensuring timely resolution and excellent user experience. This role requires strong problem-solving skills, effective communication, and the ability to work in a fast-paced environment.\\\\r\\\\nKey Responsibilities\\\\r\\\\n• Provide first-level technical support via phone, email, chat, and ticketing systems.\\\\r\\\\n• Diagnose and resolve hardware, software, operating system, and network issues.\\\\r\\\\n• Install, configure, and maintain desktops, laptops, printers, and other IT peripherals.\\\\r\\\\n• Create, track, update, and close support tickets within defined SLAs.\\\\r\\\\n• Escalate complex technical issues to Level 2/Level 3 support teams when required.\\\\r\\\\n• Support user account management, including password resets, access provisioning, and permissions.\\\\r\\\\n• Assist with onboarding and offboarding activities, including device setup and account configuration.\\\\r\\\\n• Install and update software applications, patches, and security updates.\\\\r\\\\n• Maintain accurate documentation of incidents, solutions, and knowledge base articles.\\\\r\\\\n• Monitor IT assets and assist in inventory management.\\\\r\\\\n• Ensure compliance with IT security policies and data protection standards.\\\\r\\\\n• Provide basic support for Microsoft 365 applications, email, VPN, and collaboration tools.\\\\r\\\\n• Participate in continuous improvement initiatives to enhance IT support processes.\\\\r\\\\nRequired Qualifications\\\\r\\\\n• Bachelor\\\\\\\'s degree or diploma in Computer Science, Information Technology, or a related field.\\\\r\\\\n• 1–3 years of experience in an IT Helpdesk, Desktop Support, or Technical Support role.\\\\r\\\\n• Fresh graduates with relevant internships or certifications may also be considered.\\\\r\\\\nRequired Skills\\\\r\\\\n• Strong knowledge of Windows operating systems and basic macOS troubleshooting.\\\\r\\\\n• Familiarity with Microsoft 365, Outlook, Teams, and Office applications.\\\\r\\\\n• Understanding of Active Directory, user account management, and password administration.\\\\r\\\\n• Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN, Wi-Fi).\\\\r\\\\n• Experience with ticketing tools such as ServiceNow, Jira Service Management, Freshservice, or Zendesk.\\\\r\\\\n• Knowledge of remote support tools.\\\\r\\\\n• Excellent troubleshooting and analytical skills.\\\\r\\\\n• Strong verbal and written communication skills.\\\\r\\\\n• Ability to prioritize tasks and manage multiple support requests.\\\\r\\\\n• Customer-centric attitude with strong interpersonal skills.\\\\r\\\\nPreferred Qualifications\\\\r\\\\n• Certifications such as CompTIA A+, ITIL Foundation, Microsoft Certified, or equivalent.\\\\r\\\\n• Experience supporting endpoint security solutions and device management tools.\\\\r\\\\n• Knowledge of IT asset management and endpoint deployment.\\\\r\\\\nKey Competencies\\\\r\\\\n• Customer Service Orientation\\\\r\\\\n• Technical Troubleshooting\\\\r\\\\n• Problem Solving\\\\r\\\\n• Communication Skills\\\\r\\\\n• Team Collabor

Key Responsibilities
Job Responsibilities : Helpdesk Associate

1. To adhere to quality standards, regulatory requirements and company policies.
2. To provide support for on call escalations and doing root cause analysis of given issue.
3. Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts.
4. To independently resolve tickets within agreed SLA of ticket volume and time.
5. To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases.

Skill Requirements
Skill Requirement : Helpdesk Associate

Other Requirements
Other Requirement : Helpdesk Associate

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Refine Your Search

fresher software jobs in ka

Administrator (Tools & Automation)

Embedded Systems Developer (1

Quality Process Analyst

IT support

Customer Success Associate

System Engineer – Hardware & Cyber Security

ME Design (Support Engineer)

Robotics Implimentation And Validation Engineer

VR Simulation Engineer

Manual Testing

ME Support Engineer (VR Content Developer)

Customer Experience Engineer, L1

Junior Embedded Developer

Junior Fusion Consultant

System Administrator

Technical Support Executive

Engineer-Firmware Design

Account Executive

HTML5 Game Developer

Product Manager

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