Uttar Pradesh Guest relations Jobs – 76 Open Jobs Today

F&B Host/Hostess
Ramada By Wyndham Ghaziabad Vasundhara —Ghaziabad, Uttar Pradesh
- ₹15,000 - ₹22,000 a month
- Full-time
- English
- Bachelor's degree
- POS
- Paid time off
- Flexible schedule
Quick apply
Executive Chef
Marriott International, Inc —Agra, Uttar Pradesh
- Full-time
- 12th Pass
- Communication skills
23h
Counter Sales Executive
KRISHNA WATCH COMPANY —Meerut, Uttar Pradesh
- ₹11,000 - ₹15,000 a month
- Full-time
- Customer service
- Cashiering
- In-person
Quick apply
Engineering Manager
Marriott International, Inc —Lucknow, Uttar Pradesh
- Full-time
- 12th Pass
- Plumbing
Front Office Receptionist
India Career Support —Dadri, Uttar Pradesh
- ₹15,000.00 - ₹31,412.81 a month
- Email
- Hospitality
- Customer service
- English
Quick apply
Banquet Chef
Marriott International, Inc —Agra, Uttar Pradesh
- Full-time
- 12th Pass
- Communication skills
9d
Housekeeping Manager
Marriott International, Inc —Agra, Uttar Pradesh
- Full-time
- No experience needed
- 12th Pass
- Cleaning
9d
Front Desk Receptionist
Kapture Success opc pvt ltd —Greater Noida, Uttar Pradesh
- ₹15,000 - ₹20,000 a month
- Full-time
- Customer service
- Administrative experience
- Data entry
Quick apply
Retail Sales Assistant
KRISHNA WATCH COMPANY —Meerut, Uttar Pradesh
- ₹10,000 - ₹15,000 a month
- Full-time
- Hospitality
- English
- 12th Pass
Quick apply
Sous Chef
Marriott International, Inc —Lucknow, Uttar Pradesh
- Full-time
- Hospitality
- 12th Pass
- Communication skills
Junior Sous Chef
Marriott International, Inc —Lucknow, Uttar Pradesh
- Full-time
- 12th Pass
- Restaurant
Chef de Cuisine
Marriott International, Inc —Lucknow, Uttar Pradesh
- Full-time
- 12th Pass
- Training & development
- Restaurant
10d

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F&B Host/Hostess

Ramada By Wyndham Ghaziabad Vasundhara
Ghaziabad, Uttar Pradesh

Quick apply

Job details

Permanent | Full-time
₹15,000 - ₹22,000 a month

Benefits

Paid time off
Flexible schedule
Food provided

Qualifications

Guest relations
English
Bachelor's degree
POS
Computer skills
Hindi
Diploma
Restaurant experience
Communication skills
Hotel management

Full job description

JOB DESCRIPTION – HOSTESS

Department: Food & Beverage / Restaurant
Position: Hostess
Reports To: Restaurant Manager / F&B Manager
Location: Hotel / Restaurant

Job Purpose

To provide a warm, welcoming, and professional first impression to all guests. The Hostess is responsible for greeting guests, managing seating arrangements, handling reservations, and ensuring a smooth and pleasant guest experience from arrival to departure.

Key Responsibilities1. Guest Welcome & Reception

Greet and welcome all guests with a warm and courteous attitude.
Escort guests to their tables and assist with seating arrangements.
Maintain a professional appearance and follow hotel grooming standards.
Communicate confidently and politely with guests.

2. Reservation & Seating Management

Manage restaurant reservations, walk-ins, and table allocations.
Maintain updated reservation and seating charts.
Coordinate with the restaurant team regarding table availability.
Manage waiting lists during peak hours and provide accurate waiting-time information.
Ensure proper rotation of tables to support efficient restaurant operations.

3. Guest Service

Understand guest preferences and special requests.
Assist guests with menu information and restaurant facilities when required.
Coordinate with Service, Kitchen, and F&B teams to ensure smooth service.
Handle basic guest queries and complaints professionally and escalate issues when required.
Follow up with guests to ensure satisfaction.

4. Communication & Coordination

Maintain effective communication with the Restaurant Manager, Captain, Servers, and Kitchen team.
Inform the service team about VIP guests, special occasions, dietary requirements, and other guest preferences.
Coordinate table setup and special arrangements for birthdays, anniversaries, corporate guests, and VIPs.

5. Restaurant Operations

Ensure the entrance, hostess desk, waiting area, and reception area remain clean and presentable.
Maintain guest records, reservation details, and relevant reports.
Assist in monitoring restaurant occupancy and table status.
Support the F&B team during busy periods and special events.

Guest Relations

Build positive relationships with regular and VIP guests.
Remember and recognize repeat guests wherever possible.
Handle guest feedback with patience and professionalism.
Maintain confidentiality of guest information.

Hygiene & Safety

Follow hotel hygiene, sanitation, and food-safety standards.
Maintain personal grooming and hygiene at all times.
Follow hotel safety, emergency, and security procedures.

Key Skills & Competencies

Excellent communication and interpersonal skills.
Pleasant personality with a customer-focused approach.
Good knowledge of restaurant operations.
Strong guest-handling and problem-solving skills.
Ability to work under pressure during peak hours.
Good coordination and teamwork skills.
Basic computer knowledge and familiarity with reservation/POS systems.
Good command of English and Hindi; additional languages are an advantage.

Qualification & Experience

Qualification: Graduate / Diploma in Hotel Management or equivalent preferred.
Experience: 1–3 years of experience as a Hostess, Guest Relations Executive, Restaurant Receptionist, or similar role in a hotel/restaurant.
Freshers with excellent communication skills may also be considered.

Grooming Standards

Maintain a neat, well-groomed, and professional appearance.
Wear the prescribed uniform properly.
Maintain appropriate hairstyle, makeup, footwear, and personal hygiene as per hotel standards.

Performance Indicators

Guest satisfaction and feedback.
Efficient table and reservation management.
Accuracy of reservations and seating arrangements.
Professionalism and grooming.
Team coordination.
Complaint handling and service recovery.
Compliance with hotel SOPs and standards.

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

Flexible schedule
Food provided
Paid time off

Work Location: In person

Quick apply

Refine Your Search

guest relations jobs in uttar pradesh

F&B Host/Hostess

Executive Chef

Counter Sales Executive

Engineering Manager

Front Office Receptionist

Banquet Chef

Housekeeping Manager

Front Desk Receptionist

Retail Sales Assistant

Sous Chef

Junior Sous Chef

Chef de Cuisine

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