Mumbai Maharashtra Client servicing digital marketing Jobs – 124 Open Jobs Today

Client Lead - Operations
WPP Production —Mumbai, Maharashtra
- Microsoft Powerpoint
- English
- Project management
- Paid sick time
Quick apply
MEDICAL CONTENT AND CREATIVE LEAD
6SIGMA Healthcare Communications —Mumbai, Maharashtra
- ₹3,00,000 - ₹6,00,000 a year
- Full-time
- English
- Microsoft Office
- Master's degree
Quick apply
HR Manager (Ad agency)
Mio Design Pvt. Ltd —Mumbai, Maharashtra
- ₹30,000 - ₹50,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid time off
- Flexible schedule
Quick apply
4d
Senior Client Servicing Executive
Insomniacs Digital Pvt Ltd —Andheri, Mumbai, Maharashtra
- ₹40,000 - ₹60,000 a month
- Full-time
- In-person
Quick apply
7d
Affiliate Operations & Client Servicing
PCPL —Kandivali East, Mumbai, Maharashtra
Quick apply
Client Servicing Executive
Akar Advertising and Marketing Pvt. Ltd. —Mumbai, Maharashtra
- ₹10,000 - ₹20,000 a month
- Full-time
- Marketing
- In-person
- Communication skills
Quick apply
12d
Creative Strategist
MindShift Interactive —Mumbai, Maharashtra
- Hospitality
- Social media management
- Research
Account Manager - Qualitative Research - Mumbai
KANTAR —Mumbai, Maharashtra
- Full-time
- Research
- Master's degree
- Team management
Client Servicing Manager (Ad agency)- Fort
Pink Sky HR Services —Fort, Mumbai, Maharashtra
- ₹50,000 - ₹90,000 a month
- Full-time
- Bilingual
- English
- In-person
Quick apply
5d
Intern – Project Management (Print & Publications)
The Information Company (TIC) —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Excel
- English
Associate Director - Brands
Burson —Mumbai, Maharashtra
- Hybrid work
- B.Sc
- Marketing
Client Servicing Executive- Technology
Insomniacs Digital Pvt Ltd —Andheri, Mumbai, Maharashtra
- ₹25,000 - ₹40,000 a month
- Full-time
- Bachelor's degree
- In-person
Quick apply
7d
Account Executive: Social Media
Anvis Digital —Mumbai District, Maharashtra
- Full-time
- Social media management
- In-person
- Flexible schedule
Quick apply
Client Servicing
Green Chili —Mumbai, Maharashtra
- Social media management
- Marketing
Creative Prompt Engineer / AI Design Specialist
EvolutionCo Digital & Interactive Consultancy Pvt. Ltd —Mumbai, Maharashtra
- Up to ₹5,00,000 a year
- Full-time
- English
- Bachelor's degree
- In-person
Quick apply
Art Director
Eggfirst Advertising Design and Pvt. Ltd. —Goregaon East, Mumbai, Maharashtra
- Full-time
- Team management
- Mentoring
- In-person
- Health insurance
Quick apply
12d
Client Services Executive
Altorise Ventures —Mumbai, Maharashtra
- ₹20,000 a month
- Full-time
- Bachelor's degree
- Communication skills
- Marketing
Content Writer
Modicle Studios —Bhandup West, Mumbai, Maharashtra
- From ₹25,000 a month
- Full-time
- Writing skills
- English
- Research
Quick apply
14d
City Head - Employee Banking
Standard Chartered —Mumbai, Maharashtra
- Management
- Master's degree
- Analysis skills
- Health insurance
- Paid sick time
1d
Graphic Designer
JackInTheBox Toys Pvt. Ltd. —Worli, Mumbai, Maharashtra
- ₹15,000 - ₹40,000 a month
- Full-time
- Bachelor's degree
- In-person
- Communication skills
- Paid time off
- Paid sick time
Quick apply

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Client Lead - Operations

WPP Production -
Mumbai, Maharashtra

Quick apply

Job details

Benefits

Paid sick time

Qualifications

Microsoft Powerpoint
English
Project management
Accounting
Communication skills
Time management

Full job description

About WPP Production

We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.

About WPP

WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

About the Role -

As part of the Client Services Operations Department, you play a central role in the business and are pivotal to the smooth running of your account(s). You will be required to have a good hold on account handling and provide support to your line manager by managing projects from brief to final delivery, on time and budget. You will need to be client focused and able to demonstrate good communication, organization and time management skills to manage both your clients and internal departments, while always focusing on quality, process and profitability.

Job Responsibilities -

Internal Responsibilities

Demonstrate a thorough understanding of the WPP Production business model, services and technology

Ensure a thorough understanding of the contractual obligations, commercial arrangements & SLAs of your account and ensure specific details are understood by the wider team where relevant

Ensure optimum productivity levels are achieved and team morale is high

Review team structure and resource on an ongoing basis to ensure client is serviced appropriately whilst maintaining agreed profitability

Ensure succession plan is in place for the complete Client Servicing team and liaise with other Dept. heads regarding wider team members where appropriate

Coach and develop the team in their role to ensure achievement of their Personal Development

Manage internal admin, holidays, sick days etc. and take responsibility for all timesheet accuracy from any direct reports

Client Management Responsibilities

Ensure clients understand agreed workflows and manage them through the process

Set and manage client expectations deliverables and timeframes

Escalate all serious client issues to your line manager immediately and recommend solutions wherever possible

Identify areas for improvement of existing workflow and processes which could benefit WPP Production and/or the client

Build strong day to day relationships with all clients and agency stakeholders - communication is key

Strive to better client and stakeholder relations

Identify training opportunities for clients to ensure their adherence to processes & improve workflow

Project Management Responsibilities

Co-ordinate between all relevant parties - internal (Print, Broadcast, Digital etc) and external

Clients and agencies where necessary to ensure things get done but setting realistic expectations with clients

Consistently deliver against all contractual obligations include SLAs and KPIs

Keep your manager updated on status of projects

Monitor internal workflows, identify areas for improvement and make recommendations

Quality Control Responsibilities

Act as a brand QC/Guardian – always ensure brand guidelines, Q C checklists and procedures are followed

Ensure all parties are aware of brand and Q C guidelines, ensure internal summaries are developed and distributed if necessary

Highlight and resolve quality control issues

Ensure the best external talent is always used – freelancers, translators, proofreaders,copywriters, planners where necessary (liaise with relevant Dept. heads and ensure they passrelevant tests)

Financial Responsibilities

Prepare accurate cost estimates based on contracted rates and ensure all estimates are approved by your manager.

Contribute to profitability of accounts, budgeting and forecasting process Business Development Opportunities

Proactively seek and identify new revenue opportunities in existing clients or prospects and inform your manager.

Support the team in developing proposals for any new revenue opportunities

Build and maintain a client business development

Job Requirements -

14 plus years managing and servicing international accounts

Experience working in Digital & TV/ Broadcast will be an added advantage.

Strong time management/prioritization skills

Strong project management skills

Can do attitude and an ability to work under pressure

Strong interpersonal and communication skills

Fluent oral and written English

Strong numeracy skills

Highly organized, detail oriented, client focused and proactive

Experience of running a strong dynamic account team including resource planning

Strong IT literacy, including Word, Excel, PowerPoint/Keynote

Why work here:
At WPP Production, you'll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You'll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP's unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.

Inclusion and Impact
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Data
We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to WPP Production. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Please contact [email protected] if you need the job advert or form in another format.

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Refine Your Search

client servicing digital marketing jobs in mumbai maharashtra

Client Lead - Operations

MEDICAL CONTENT AND CREATIVE LEAD

HR Manager (Ad agency)

Senior Client Servicing Executive

Affiliate Operations & Client Servicing

Client Servicing Executive

Creative Strategist

Account Manager - Qualitative Research - Mumbai

Client Servicing Manager (Ad agency)- Fort

Intern – Project Management (Print & Publications)

Associate Director - Brands

Client Servicing Executive- Technology

Account Executive: Social Media

Client Servicing

Creative Prompt Engineer / AI Design Specialist

Art Director

Client Services Executive

Content Writer

City Head - Employee Banking

Graphic Designer

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