Andheri Mumbai Maharashtra Active directory engineer Jobs – 111 Open Jobs Today

IT Technical Support Engineer
Bloom Electronics Private Limited —Mumbai, Maharashtra
- Up to ₹20,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Commuter assistance
- Health insurance
Quick apply
2d
Business Analyst – User Stories & Backlog | Information & Technology | Mumbai
Colliers —Mumbai, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- ERP systems
Quick apply
Staff Insider Risk Engineer
Reinsurance Group of America —Mumbai, Maharashtra
- Full-time
- Azure
- B.Sc
- Windows
12d
Windows server Administrator – L3
Team Computers —Mumbai, Maharashtra
- Full-time
- Windows
- Linux
Senior Endpoint Security Engineer (SentinelOne EDR & CyberArk PAM)
UST —Mumbai, Maharashtra
- Azure
- Windows
- Microsoft Office
Quick apply
Tech Support
InstaSafe —Mumbai, Maharashtra
- Full-time
- Microsoft Access
- Computer Science
- Windows
Microsoft 365 Engineer (L1)
Olevea Nxt —Mumbai District, Maharashtra
- ₹20,000 - ₹35,000 a month
- Full-time
- Customer service
- Windows
- SharePoint
Quick apply
8d
Customer Success Engineer
Palo Alto Networks —Mumbai, Maharashtra
- Full-time
- Azure
- Computer Science
- Windows
IT Administrator
Beacon Trusteeship Limited —Mumbai, Maharashtra
- ₹1,50,000 - ₹2,50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Azure
Quick apply
L2 infrastructure support
akshaya business it solutions —Mumbai, Maharashtra
- Full-time
- Oracle
- Windows
- SQL
Quick apply
9d
Lead Technical Architect – Planview
General Mills —Powai, Mumbai, Maharashtra
- Full-time
- Azure
- Computer Science
- DevOps
9d
Sr. Infrastructure Operations & Services
Nomura —Mumbai, Maharashtra
- Computer Science
- Windows
- Master's degree
Data Centre Engineer - Field
Dixit Infotech —Vidyavihar, Mumbai, Maharashtra
System Administrator
Crypto Mize —Dive, Maharashtra
- Full-time
- Bachelor's degree
- Linux
- Python
4d
NIPS/NTBA/ATD – L2 Engineer
Codevian Technologies —Airoli, Navi Mumbai, Maharashtra
- Computer Science
- Windows
- Bachelor's degree
NIPS - L1/L2
Career Path HR Solution —Navi Mumbai, Maharashtra
- ₹4,00,000 - ₹9,00,000 a year
- Full-time
- Computer Science
- Windows
- Analysis skills
Quick apply
Senior Software Engineer - Security
LoginextSolutions —Mumbai, Maharashtra
- Full-time
- Azure
- Computer Science
- DevOps
Principal Engineer - Security
LoginextSolutions —Mumbai, Maharashtra
- Full-time
- Azure
- Computer Science
- DevOps
Senior Platform Engineer
Sealed Air —Mumbai, Maharashtra
- Online application
- Microsoft Access
- Windows
- Scripting
IT Executive - Ghansoli location.
ProstarM info system ltd —Navi Mumbai, Maharashtra
- ₹30,000 - ₹35,000 a month
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
12d

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IT Technical Support Engineer

Bloom Electronics Private Limited
Mumbai, Maharashtra

Quick apply

Job details

Permanent | Full-time
Up to ₹20,000 a month
2 days ago

Benefits

Commuter assistance
Health insurance

Qualifications

ITIL Certification
Computer Science
Software troubleshooting
Customer service
Windows
Technical support
Microsoft Office
Analysis skills
Bachelor's degree
Remote access software
Computer networking
MacOS
Communication skills
Active Directory
CompTIA A+
Help desk
Information Technology

Full job description

Job Title: Helpdesk Engineer

Location: Mumbai (Fort CST)

Department: IT Support

Reports To: Team Leader

Job Overview:

The Helpdesk Engineer provides technical support and assistance to end-users for a variety of hardware and software issues. This role involves troubleshooting, diagnosing, and resolving technical problems while ensuring exceptional customer service and maintaining user satisfaction. The Helpdesk Engineer is also responsible for documenting issues and solutions and escalating more complex problems to higher-level IT staff as necessary.

Key Roles & Responsibilities:

Technical Support: Provide first-line support to end-users via phone, email, and chat. Troubleshoot hardware and software issues, including operating systems, applications, and networking problems.
Issue Resolution: Diagnose and resolve technical problems related to desktops, laptops, printers, and other peripherals. Assist with system configurations, installations, and updates.
Documentation: Maintain accurate records of support requests, solutions, and user interactions using a ticketing system. Document common issues and solutions for future reference.
User Assistance: Guide users through problem-solving processes and offer clear, concise instructions to help them resolve their issues independently.
Escalation: Identify and escalate complex or unresolved issues to senior IT staff or specialized teams. Follow up to ensure timely resolution.
Training: Provide basic training and support to users on new systems and software applications. Assist with onboarding of new employees by setting up accounts and providing initial training.
System Monitoring: Monitor system performance and perform routine checks to ensure the stability and security of IT infrastructure.
Inventory Management: Assist with the tracking and management of IT inventory, including hardware and software assets.
Continuous Improvement: Stay updated with industry trends and advancements to continually improve support processes and enhance technical skills.

Qualifications:

Education: Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
Experience: Proven experience in a helpdesk or technical support role, with a solid understanding of computer systems, networks, and software applications.
Technical Skills: Proficiency in Windows and Mac OS environments, as well as experience with common productivity software (e.g., Microsoft Office Suite). Knowledge of Active Directory, remote desktop tools, and ticketing systems is a plus.
Certifications: Relevant certifications such as CompTIA A+, ITIL Foundation, or similar are preferred.
Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users.
Problem-Solving: Strong analytical and troubleshooting skills with a keen attention to detail.
Customer Service: Demonstrated ability to deliver high-quality customer service and maintain professionalism under pressure.

Work Environment:

This position may involve working in a fast-paced environment with occasional after-hours support as needed.
The role may require sitting for extended periods and using a computer for the majority of the workday.

Preferred Skills:

Having Knowledge in Hardware, Windows Desktop OS level issues, Printers troubleshooting.
Basic Network knowledge & troubleshooting skills
Optimizing operational processes and procedures for maximum efficiency while maintaining quality standards

Why Join Us:

Career Growth: Opportunities for professional development and career advancement.
Dynamic Environment: Work in a fast-paced and challenging environment with a focus on achieving results.
Competitive Compensation: Attractive salary and comprehensive benefits package.
Collaborative Culture: Join a supportive and dedicated team committed to success and innovation.

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their qualifications and interest in the position to [email address] with the subject line "Helpdesk Engineer Application."

Job Types: Full-time, Permanent

Pay: Up to ₹20,000.00 per month

Benefits:

Commuter assistance
Health insurance

Experience:

total work: 1 year (Preferred)

Location:

Mumbai, Maharashtra (Preferred)

Work Location: In person

Quick apply

Refine Your Search

active directory engineer jobs in andheri mumbai maharashtra

IT Technical Support Engineer

Business Analyst – User Stories & Backlog | Information & Technology | Mumbai

Staff Insider Risk Engineer

Windows server Administrator – L3

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Tech Support

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NIPS - L1/L2

Senior Software Engineer - Security

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Senior Platform Engineer

IT Executive - Ghansoli location.

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