Perungudi Chennai Tamil Nadu Desktop support technician Jobs – 115 Open Jobs Today

Technical Support Engineer
Acsys International Limited —Chennai, Tamil Nadu
- ₹2,50,000 - ₹5,00,000 a year
- Full-time
- English
- Bachelor's degree
- In-person
- Health insurance
- Paid time off
Quick apply
IT Technician
VGK Builders PVT LTD —Tambaram, Chennai, Tamil Nadu
- ₹25,000 - ₹27,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Quick apply
13d
Senior Support Engineer - IT Operations
HCLTech —Sholinganallur, Chennai, Tamil Nadu
- Software troubleshooting
- Continuous improvement
- Communication skills
3h
Engineer Desktop Support / Help Desk
Onx —Chennai, Tamil Nadu
- Azure
- Microsoft Outlook
- Computer Science
Senior Assistant: Technical Support
Inncon —Chennai, Tamil Nadu
- ₹2,75,000 a year
- Full-time
- Software troubleshooting
- B.Sc
- English
Technical Support
Vembu —Chennai, Tamil Nadu
- Computer science
- English
- Analysis skills
Helpdesk Support
Sun Facilities Services —Virugambakkam, Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- In-person
Quick apply
Technical Support
TRS Forms —Chennai, Tamil Nadu
- Email
- Computer Science
- English
- Presentation skills
Technical Support Engineer I
Sectigo —Chennai, Tamil Nadu
- Weekend availability
- Software troubleshooting
- Word processing
- Computer literacy
Quick apply
Senior Technical Support Specialist
HCLTech —Chennai, Tamil Nadu
- Azure
- SQL
- AWS
1d
IT Support Engineer
Hapag-Lloyd AG —Chennai, Tamil Nadu
- Microsoft Excel
- Azure
- Computer Science
Senior IT Support Facilitator
Sanmina Corporation —Chennai, Tamil Nadu
- Weekend availability
- Oracle
- Software troubleshooting
- SQL
Helpdesk Executive- Residential Apartments
Uniservice —Pallikaranai, Chennai, Tamil Nadu
- ₹60,000 - ₹70,000 a year
- Full-time
- Customer service
- Computer skills
- Communication skills
Technical Support Specialist
Kone —Chennai, Tamil Nadu
- Full-time
- English
- Master's degree
- Electrical experience
13d
Technical Support Manager
Eicher —Chennai, Tamil Nadu
- Health insurance
IT Support Associate
ASSPL - Maharashtra —Chennai, Tamil Nadu
- Full-time
- Windows
- AWS
- Analysis skills
Technical Support Engineer
Kone —Chennai, Tamil Nadu
- Full-time
- AutoCAD
- English
- Electrical experience
13d
Technical Support Specialist (EDI)
Hapag-Lloyd AG —Chennai, Tamil Nadu
- Night shift
- Computer Science
- Linux
- Health insurance
Senior Systems Administrator - Google workspace / GSuite
ZoomInfo Technologies LLC —Chennai, Tamil Nadu
- Google Suite
- Software troubleshooting
- Microsoft Office
IT System Administrator III
Bw Corporate Gcc —Chennai, Tamil Nadu
- Full-time
- Azure
- Oracle
- Computer Science

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Technical Support Engineer

Acsys International Limited
Chennai, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
₹2,50,000 - ₹5,00,000 a year

Benefits

Internet reimbursement
Provident Fund
Health insurance
Paid time off
Food provided
Paid sick time

Qualifications

Go
English
Technical support
Bachelor's degree
Customer support
Diploma
Communication skills
Time management

Full job description

Job Profile:

With Acsys International, the Support Engineer will be expected to perform all the below mentioned support activities which falls under our scope, to the Customers located globally. Customer Relationship Management, Pre-Sales Support, Customer Training & Implementations, Incident Management, Hardware RMA.

Roles and Responsibilities:

Incident Management Ticketing Process – Taking Ownership of issues end to end and maintaining the confidentiality of the Customer Information and recording every bit of information on the CRM
Resolve customers issues with respect to Product, Software, Hardware, Replacement or Enquiry
Drill down and identify the root cause of the issue and accurate reporting of the same to other departments
Provide best possible solution to the customers and expediting speedy resolution to the customers
Prepare product or service reports by collecting and analysing customer provided information and passing it on the relevant teams internally
Go the extra mile to engage customers
Weekly, Monthly submission or reports / timesheets submission on time
Ownership of Cases lying in your bin, regular follow ups and feedbacks to the internal teams.

Essential skills:
Minimum of bachelor’s degree or Diploma or Equivalent Technical Qualification or Certification
Customer Handling Skills (Exposure in handling International Customers)
Excellent Communication Skills (Oral & Written)
Intermediate Hardware, Software & Networking knowledge
Strong Interpersonal Skills & Exposure to working across multi-cultural workforce
Flexible to work in shifts (24/7) environment, Quick Learner
Quality Focus, Problem Solving Skills, Market Knowledge
Documentation Skills, Listening Skills, Email / Chat etiquettes
Analyzing Information, Go in to the details, Logical Troubleshooting Skills, Multi-tasking
Desired Skills:
Excellent interpersonal and communication skills
Self-motivated, quick learner for working under minimal supervision
Ability to operate in a changing and ambiguous environment
Good time management skills, ability to priorities tasks effectively
Experienced in working with multi-time zone & multi-cultural teams

Job Types: Full-time, Permanent

Pay: ₹250,000.00 - ₹500,000.00 per year

Benefits:

Food provided
Health insurance
Internet reimbursement
Paid sick time
Paid time off
Provident Fund

Ability to commute/relocate:

Chennai, Tamil Nadu (Chennai): Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Good command of English communication, both verbal and written, with particular emphasis on documentation.

Education:

Bachelor's (Required)

Experience:

Customer support: 2 years (Required)

Work Location: In person

Quick apply

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